2018 FORD EDGE Complaints
View complaints related to 2018 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 780 complaints submitted for the 2018 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 FORD EDGE- Attleboro, MA
coolant leak into engine cylinders 2018 Ford edge ecoboost engine ford dealer said vin # not under recall but know design flaw across the board with engine
Source: NHTSA WEB SITE -
2018 FORD EDGE- Hawthorne, CA
The contact owns a 2018 Ford Edge. The contact stated while driving at unknown speeds, the check engine warning light illuminated. The vehicle was losing coolant, but there was no evidence of a coolant leak. Additionally, the defroster was not operating as designed. The vehicle was taken to the local dealer, where it was diagnosed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to another local dealer, AutoNation Ford Torrance (3111 Pacific Coast Hwy., Torrance, CA 90505), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer stated that the vehicle was out of warranty but might assist with paying 40 to 60 percent of the cost of the repair. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD EDGE- Maricopa, AZ
The contact owns a 2018 Ford Edge with a Maxi Cosi car set, Model Name: Magellan Lift Fit, Model Number: CC280GCB installed. The contact stated that while her daughter was using the car seat, she was able to open the chest clip. The contact stated that her daughter leaned forward, and the chest clip opened without pushing the button. The manufacturer was contacted, and a replacement harness was provided, but the owner was unable to change the part. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD EDGE- mashpee, MA
Ford Dealership did an inspection due to check engine light being on and found Ford Edge 2018 needs a new engine due to coolant leaking into cylinders and pistons failing. The 2018 Ford Edge has 83,000 miles on it and is 5 years old and no longer under warranty.
Source: NHTSA WEB SITE -
2018 FORD EDGE- Macomb, MI
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle was chugging. The contact stated that upon starting the vehicle the following day, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2018 FORD EDGE- Plymouth, WI
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the exhaust tip. The contact also stated that the engine had been idling roughly and consuming an excessive amount of coolant. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,500. The VIN was unavailable.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD EDGE- Chicago, IL
Coolant intrusion to engine, causing thick white smoke from exhaust . Engine light on . Causing spark plugs to be replaced . Having to replace coolant weekly in vehicle
Source: NHTSA WEB SITE -
2018 FORD EDGE- Decatur, AL
The contact owns a 2018 Ford Edge. The contact stated that while driving on several occasions, at approximately 70 MPH, the vehicle lost motive power. The check engine warning light was illuminated on several occasions. The vehicle was steered to the side of the road for approximately 10 minutes and then restarted. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired three times. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD EDGE- Lederach, PA
Engine light came on and took 2018 Edge to mechanic. Diagnostic indicated misfiring of piston 2 and 3. Started by changing the spark plugs. Light came back on within a few days. Took car to Ford dealer and they indicated that coolant was leaking into cylinder 2 and 3 and that it could result in engine failure if not repaired including risk of a firer. Engine failure on the wrong roadway (i.e. busy urban interstate highway) could result in catastrophic engine failure and risk injury and loss of life. Given the volume of similar complaints for coolant leakage into cylinders, the probability of engine failure and its consequences should be enough to require a mandatory recall.
Source: NHTSA WEB SITE -
2018 FORD EDGE- Plymouth, MA
The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated. While driving at various speeds, the vehicle was sputtering and vibrating, followed by the engine power being reduced. The vehicle was taken to a certified mechanic who stated that cylinder #2 had misfired due to coolant leaking into the engine. The spark plugs and ignition coils were replaced. The failure persisted and the vehicle was returned to the certified mechanic who then determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE