2016 FORD EDGE Complaints

I noticed my coolant level was roughly an inch below the minimum line on 6/25/22. I filled my coolant to the max line. My check engine light appeared 6/28/22 for cylinder 2 misfire. I replaced all 4 spark plugs and the coil for #2, and the error message was still reading after the parts were swapped, while the vehicle was off. A few days later I noticed my coolant was again an inch below the minimum line, so I refilled my coolant (refilled roughly 5 times until today, 7/21/22). It always dropped and held to an inch below the minimum line. My check engine light reappeared on 7/12/22 so I took vehicle for diagnostics 7/21/22 at Inver Grove Ford, MN 55087. Tech confirmed vehicle is still misfiring for cylinder #2 so they removed the coil and smelled coolant entering the combustion area, leading them to insert a camera and saw coolant in #2 and #3. They recommended a total new engine (assuming one with a long block to avoid this issue again in the future), for $9,150.00. My vehicle is 6 years old with less than 100k in miles. The dealership informed me this is an issue Ford is aware of, they have put out a Technical Service Bulletin (19-2139) but are unwilling to fix this issue for customers. The tech informed they have since redesigned the engine so this fault is less likely in newer models. I was unaware of this common issue until my check engine light came on and brought it to a dealership. This poses a great danger as with low levels of coolant “localized overheating of the engine cylinder head may cause the cylinder head to crack, causing a pressurized oil leak that may result in a fire in the engine compartment.” (Recall 17S09). The current issues people are facing are incredibly similar to previous recalls. It is unsafe for consumers to unknowingly drive a vehicle in which the seller knows has a risk of fault, and has since corrected such fault in later models.

I just received this recall letter I’ve almost lost my life in this vehicle I need for someone to contact me as soon as possible [XXX] I had two other passengers in the car with me at the Time of the incident the brakes failed and the car spent out of control also the middle part we’re the gears are busted. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2016 Ford Edge. The contact stated that the vehicle was unable to start-up as needed. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 143,000.

#2 cylinder went bad, car doesn’t want to start and when it does start it shakes until black smoke is finally gone from exhaust and it begins to idle correctly. Dealership says full engine replacement on a 2016 Edge with eco boost with only 134,000 miles on it!!

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 65 MPH, there was an abnormal knocking sound coming from the passenger’s side front wheel. Additionally, the vehicle was stalling while attempting to accelerate. The check engine and power train warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed with a failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 110,336.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, there was a loud rattling sound coming from under the hood of the vehicle. The contact observed the vehicle and discovered that the flex plate was fractured. The dealer was contacted and notified of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The electronic emergency/parking brake has failed/malfunctioned. After searching online, I discovered that other people have the same issue. As I recall, at least one of the posters said that a Ford technician told them that the wiring harness was made too short and the wires rub on the frame and fray causing an electrical short which renders the emergency brake useless. This appears to be a manufacturer's defect, in my opinion.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic diagnosed that there was a coolant leak in cylinder #1, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

Found sun roof cracked. No impact noted Just opened sliding visor and saw cracked glass.