2017 FORD EDGE Complaints

View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,260 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 FORD EDGE
    - Des Moines, WA

    The contact owns a 2017 Ford Edge. The contact stated that the rearview camera intermittently displayed a blank or flickering image. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer advised that the parts were unavailable to complete the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Underwood , IN

    Coolant seeps into the engine cylinders. This leads to misfiring, white smoke from the exhaust, rough idling, and catastrophic engine failure.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Canton, MI

    Cylinder Coolant Intrusion I took my vehicle to Warren/ Sheldon auto repair shop in canton, MI They did a diagnostic test on it, they told me they found coolant in the engine, and I would need a brand new engine. If I would of not taken the vehicle to the auto shop, the vehicle may have caught on fire vector the condition it is in, because it would of overheated because of no coolant or was very low -due to a leak. A check engine light came on June 5th, 2026, and two days later I took it to the shop.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Hopkins, MI

    Contact owns a 2017 FORD EDGE. The contact stated that upon starting the vehicle, the vehicle would hesitate and stutter with the check engine warning light illuminated. The contact also stated that while driving at various speeds and stops the heat would independently turned off and on in the vehicle. Contact also stated the coolant low warning light illuminated in the vehicle and coolant was added to vehicle and vehicle would work as intended for several months and then the failure would reoccur. The contact stated that the vehicle was recently taken into and independent mechanic for and oil change where she was informed of a coolant leak into the engine. The vehicle was then taken to the dealer who confirmed by diagnostic code and inspection that there was a coolant leak and the engine needed to be replaced. Manufacturer was not notified of the failure. Proximate mileage failure stated by contact was 50,000 miles.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Waldorf, MD

    Engine has coolant leaking into the third cylinder. This explains why my vehichle runs rough, coolant level drops with no sign of leaks underneath the vehicle and white exhaust smoke. Apparently its a known issue with the 2.0 L Ecoboost engines and is addressed in a technical service bulletin (TSB). To correct coolant intrusion into the cylinders you have to replace the long block engine assembly. The issue started in Texas about a year ago and a code appeared for misfire in cylinder 3. Spark plugs and ignition coil was replaced only for the code to appear again the next week. Twice a month we would have to top off the coolant. It wasnt until about 2 weeks ago when smoke was coming out of the exhaust and was advised it is not safe to drive.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Laguna Niguel, CA

    The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repair were not yet available.  The contact stated while her husband was driving 35-40 MPH, the brake pedal was depressed but travelled to the floorboard, and the vehicle failed to respond as needed. It was unknown whether a warning light illuminated. The driver pumped the brakes, and the vehicle responded as intended. The vehicle was driven to the residence. The vehicle was towed to the dealer, where it was diagnosed that the rear brakes flexible hoses were leaking. The dealer related the failure to the recall, but the parts required to do the recall repair were unavailable. The vehicle was repaired at the owner's expense. The dealer denied reimbursement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 131,418.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Grand Island, NY

    It was necessary to stop at the end of an on-ramp to an expressway. As I proceeded to enter the expressway, my 2017 Ford Edge started vibrating and as I accelerated to go onto the expressway, the car stalled. I was able to restart the car and it vibrated and stalled again as I accelerated to pull over on the shoulder of the road, which there was minimal area to pull off due to the lack of shoulder. Then, the check engine light came on. I could have been in a major accident if I was not able to get out of the flow of traffic quick enough. My mechanic told me that I have a head gasket cylinder leak which is a well known problem with the 2.0L Ford Ecoboost engine which causes the engine to stall. He said that he has seen this problem before and Ford recognizes the problem but is unwilling to do anything about it. He also said that probably a certain amount of people have to die or get injured before Ford will do anything about it. He also said Ford changed the cooling design after 2019 due to the number of problems they have had with the 2.0L engine head gasket. The first warning light that came on was after the engine stalled the second time.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Desert Hot Springs, CA

    > The engine block is cracked internally due to a known design defect in the 2.0L EcoBoost. Coolant is leaking into the combustion chambers through cracks in the cylinder walls. This causes white smoke from exhaust, misfires, and coolant loss with no external leak. Ford acknowledged this in TSB 19-2346 and TSB 22-2229 but has not recalled the 2.0L engines. Engine could fail while driving at highway speed, causing sudden loss of power and crash.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Acworth, GA

    Our 2017 Ford Edge Titanium had its engine check light go on at 60,788 miles on April 6, 2026. So we brought it into our local Ford dealership (where we purchased it new) the next day on April 7. We were told that diagnostics showed there was a coolant intrusion in one of the cylinders (2.0L Eco-Boost engine) and we would need to basically rebuild the engine (long block) for $9,900! This is very frustrating since we bought an extended warranty at the time of purchase and had our car regularly brought in for maintenance. We did everything expected as an owner. No surprise, our extended warranty was good up 60,000. Our Edge was at the dealership for 5 weeks. I don't think they cared at all that we had to payout $9,000. I've read so many posts on various sites with people experiencing the same problem and cost out of pocket to get their Fords repaired. it's apparent Ford had some major manufacturing issues on their engine blocks that cause coolant to leak into the cylinders. So, why is there no Recall or Class Action?

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Laneview, VA

    The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part for the repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that while coming down a parking lot ramp at approximately 5 MPH and applying the brake pedal, the brake pedal failed to immediately decelerate and stop the vehicle. The brake had floored in order for the vehicle to eventually come to a stop. The contact inspected the vehicle and replaced the brake line for the rear driver's side of the vehicle themselves. The dealer was contacted and it confirmed that the remedy was not available. The manufacturer was made aware of the issue and it was confirmed that that parts may not be available till September of 2026.. The failure mileage was approximately 83,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE