2017 FORD EDGE Complaints

Problem with check engine light and coolant issue. After weeks of diagnostics, eventually was told car needed completely new engine. After google search, found hundreds of people with this exact issue of Ford vehicles with the engine.

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle shuddered at slower speeds with excessive white smoke coming from the exhaust. The check engine warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated the vehicle was scanned at a local Auto Zone where it was diagnosed with cylinder #1 failure and other unknown failures. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.

The contact owns a 2017 Ford Edge. The contact stated while having a routine oil change, the check engine warning light illuminated. While driving at various speeds, the check engine warning light flashed on and off. The vehicle was taken to an independent mechanic, who determined that cylinder #3 had misfired and there was coolant leaking and recommended that the engine be replaced. The vehicle was taken to another independent mechanic, who replaced the ignition coils and spark plugs. The vehicle was taken to another independent mechanic, who determined that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 137,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinder #3. The vehicle was not repaired. The contact stated that the vehicle continued to shudder. The vehicle was taken to a dealer where it was diagnosed with a cracked cylinder, causing fluid to leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 105,500.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was in for an oil change, the independent mechanic diagnosed the vehicle and informed the contact that there was a coolant leak into the spark plug which could damage the engine and the engine might need to be replaced, if the vehicle was not repaired. There was no warning light illuminated. The contact researched online and became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73,477.

Cold start misfires in cylinder 1. Check engine light came on. Dealer inspection found coolant intrusion. Coolant pressure test confirmed coolant leaking into cylinder. Ford recommends replacing engine. The vehicle has 61,069 miles.

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the vehicle experienced rough driving, with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed an engine misfire in cylinder #2. The cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 95,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The contact stated that the transmission fluid was flushed and refilled. The vehicle was not repaired. Additionally, the contact stated that the transmission was recently replaced. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.

My vehicle began overheating suddenly. I took it to a mechanic and he says it’s a coolant leak into the cylinders and may require head gasket replacement or full engine replacement. Ford has a TSB on this very issue that they are well aware of. The TSB number is 22-2229. I spoke to a local dealer and they told me because my vehicle has 68000 miles on it, I’m over the 60k warranty from the manufacturer. I’ve only had this vehicle for 2 years and I only drive about 15 miles a day. Why is this not been issued as a mandatory recall for these vehicles? I can’t afford a new engine on a car I still owe $18000 on. I know that there have been several complaints about this from other owners. Please help to escalate this to an actual recall.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a blown head gasket and coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.