2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to the dealer, who determined that there was coolant intrusion into cylinder #3, causing an engine misfire, resulting in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, the vehicle was shaking and vibrating abnormally with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that coolant was intruding into the cylinders, causing severe damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

Took car to dealer because of check engine light. Was told coolant leaked into engine and engine needs to be replaced. Have since learned it’s a known/common issue happening to many Fords with EcoBoost engines. Car only has approx. 53,000 miles on it.

Engine miss fire cylinder number 4 and coolant leak with no visible leak anywhere but now adding half gallon of coolant every couple days. Was told about possible recall of ecoboost 2.0l engine on 2017 ford edge with a coolant leak/miss fire of engine causing destruction of the engine and or causing a fire with the car.

Coolant leaked into the engine due to failed parts/seals on the car and therefore it now needs a brand new engine. Ford is aware of this issue and even issued a TSB. According to a mechanic as well as the Ford Dealership Service, it needs a complete new engine.

Coolant intrusion on cylinder #3. Check engine light came on after rough idle. Issue verified by certified Ford dealer. This is a safety issue if the vehicle stops on a highway and is undrivable. It is a well known issue and deserves a recall.

Coolant leaked into cylinder. Ruined engine left at dealership after being replaced with a new long block. The vehicle could have stopped running at any point. Several Ford Edge SUVs have had this exact problem. My Ford Edge was only inspected by the Ford dealership service department via diagnostic testing. The check engine light came on and I took the earliest service appointment available. Previous to the check engine light illuminating I did notice a slight hesitation in acceleration at approximately 30 mph.

The contact's friend owns a 2017 Ford Edge. The contact stated that the vehicle was driving rough. The check engine warning light was illuminated. The contact stated that while driving at undisclosed speeds, the engine was overheating, and the vehicle was sputtering. Additional coolant was added to the reservoir, but the coolant was quickly consumed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine was misfiring. The vehicle was consuming coolant, and the engine needed to be replaced. The contact stated that the failure was related to TSB: 19-2208. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 64,000.

Overheating, rough idol, smoking out exhust, left stranded with family. Coolant leak into cylinder causing complete engine failure. Known problem with ecoboost 2.0 yet no recall. New engine required with refurbished parts to fix failed 2.0 engine from shop.

My check engine light came on and I had it tested and it was a #2 misfire. Along with the check engine light was a rattling in the front end of the vehicle, when I would start the car. I changed the spark plugs, then the check engine light went away. Weeks later my check engine late came on again with the same rattling but this time it was worse. Within two days my engine over heating light came on. Myself and a friend checked for fluids and all my coolant was empty. We filled it up and then the next morning it was below the minimum fill line again. I took it into Ford dealership. When they looked into the check engine light they found coolant intrusion in Cylinder number 3 due to a faulty block.