2018 FORD EDGE Complaints

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was idling rough. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that there was coolant intrusion into cylinder #2. The contact was informed that the engine needed replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 79,000.

Month of August had my grandkids in the vehicle and my vehicle stalled out in the middle of traffic because it has a coolant leak. I only have a little over 70,000 miles on my 2018 Ford Edge. It is an internal coolant leak. Because it's not leaking on the ground. My understanding you are having a lot of this problem. I also understand that this could catch the vehicle on fire. My son is an auto mechanic and he said y'all are having a lot of problems with this with these vehicles I have to use an old truck for transportation now I am having back problems and hip problems. Please help because I don't have this kind of money to put in a vehicle that has this problem this early in with this low mileage.

My check engine light was on and my car would shake and vibrate upon staring the engine. I was running low on coolant when I shouldn’t be despite no signs of leaking on the ground. I took it to an authorized shop by Carfax, it’s Autotech in O Fallon, MO. They ran diagnostic tests and the codes were P0302 and P0316, which apparently are common issues with Ford Edges between 2015-2018. The shop owner said it’s normal for these cars even with low miles to end up needing a new engine bc of how Ford built them to where there are cylinder misfires causing coolant to leak into the engine causing engine failure. I asked why there were no recalls on this known issues and he assumed it must be bc no one died yet. I have since been reading thread after thread online of customers having this same issue and needing a new engine some even after only 25,000 and 50,000 miles. I bought my car used less than a year and a half ago with 59,000 miles on it and was not offered a warranty, which I know no why, they probably knew of the issue and the dealership didn’t want to be on the hook to cover a new engine. So now I’m stuck with an unsafe car to drive or shell out $9000 on a new engine that will fail like others who had theirs replaced only to have the same thing happen. I love my car and don’t want to give it up. How can Ford take ownership of their poor design flaw that is causing this to happen and put us at risk of being stranded or worse when our engine blows? Ford tough…how so? These cars are worthless after only 25,000 for some. For me I only got 15000 miles out of my car that I still owe $17,000 on and now I’m told I have to pay almost $10,000 to replace the engine for their design flaw that they have known for years is a major issue? There are lawsuits for this issue. There is class action in California for this issue. How can they get away with this? I’m stranded right now and I can’t afford to fix it and nor should I have to. Ford should be held accountable, not me.

The motor is shot. A known problem from Ford is not being addressed. Coolant leaking into the cylinder which can cause car to catch on fire. I bought a platinum extended warranty from where I bought the car but they will not fix because of a TSB and Ford won't fix because problem is not recalled. I lost over $18,000 on this vehicle and had to buy another car.

My vehicle, along with many other Ford Edge owners, has coolant intruding into the #2 engine cylinder, which causes engine misfires, and has caused others engines to crack and have a engine fire. Ford is aware that the head was ground incorrectly during manufacturing, which allows the head gasket to fail. Ford has issued tech service bulletin 19-2346 There is a recall in Canada, we need one in the US. This issue typically takes time and mileage, and in my case and others the manufacturers engine warranty has expired. The fix for my 2.0L engine is a total replacement. Thanks for your time.

The contact owns a 2018 Ford Edge. The contact stated while driving 55-60 MPH, the check engine warning light illuminated. The vehicle was taken to AutoZone, where it was diagnosed that cylinder #2 was misfiring. The vehicle was then taken to the dealer, where cylinder #2 spark plug and the ignition coil were replaced; however, the failure recurred while driving. The message "Low Coolant" was displayed, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #2. The dealer sent a diagnostic report with photos to the warranty department; however, the claim was denied. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.

Engine coolant is leaking. Some times white smoke comes out of exhaust. Causes car to rattle and shake. Spent over $600 to get diagnosed and saying new engine needed. Check engine light came on saying it was bad coil. Replaced coil still didn't work found out coolant is leaking into started coil 2 and spark plug.

The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the contact felt the vehicle was driving rough and the check engine warning light was illuminated. The vehicle was diagnosed and stated that the #2 ignition coil was misfiring. The contact stated that coil #2 and the spark plug were replaced. On another occasion while at a complete stop the vehicle started over heating and the temperature gauge was rising. The contact was able to drive to the residence and added coolant, but the failure continued. The dealer was contacted and stated that coolant was leaking into the engine, and that the engine needed to be replaced. The dealer was aware of the failure but had not diagnosed the vehicle. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure on the year, make, and model of the vehicle. The failure mileage was 86,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined there was coolant intrusion into the engine, causing engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 67,000.

The contact owns a 2018 Ford Edge. The contact stated that the retractor for the driver's side rear seat belt was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.