2017 FORD EDGE Complaints

Bought from a used lot on the dealership, 3 days later a light came on, a month later the engine failed. The coolant was leaking into the engine. $9000+ estimated repair to replace engine.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a misfire in cylinder #3. The spark plug was replaced. After the vehicle was repaired, while the contact's daughter was driving approximately 50 MPH, the engine began overheating, with the check engine warning light illuminated. The vehicle then went into LIMP Mode. The driver coasted to the side of the road to allow the engine to cool down before continuing to drive. The contact had topped off the coolant reservoir. The vehicle was returned to the mechanic and was diagnosed and determined that there was coolant intrusion in cylinder #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,600.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the fuel injectors and spark plugs were replaced; however, the failure persisted. A second diagnostic test was performed, and the mechanic discovered coolant intrusion into cylinder #1. The vehicle was then taken to a dealer where the failure was confirmed, and the contact was provided an estimate for the engine replacement. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.

The engine is failing due to a coolant intrusion due to manufacturing defects in the cylinder walls. This issue was discovered after the check engine light came on in the SUV. The engine defects are well known and Ford will not issue a recall.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the spark plugs were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure persisted. The contact stated that upon scanning the vehicle with an OBD II scanner, the contact retrieved DTC codes related to sparks plugs and ignition coils. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated that while driving at various speeds, the coolant temperature warning light illuminated, and the engine started overheating. The vehicle was taken to an independent mechanic, where it was determined that the head gasket was leaking coolant. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.

We have a 2017 ford edge that has developed a coolant intrusion in cylinder 2 which the dealer said will cost $9800.00. The vehicle only has 72,000 miles on it and I’ve seen several reports of this same problem on the NHTSA website. Has this problem had a recall or possibly a future recall? I realize there is not one on our particular vehicle and was wondering why. We are concerned for our safety as we are seniors and if the engine fails what we will do.

Check engine light came on car which had less than 60,000 miles Ford dealer inspected vehicle and determined the ecoboost engine had a coolant leak and needed $9,000 in repairs because the coolant from the faulty piece was leaking into the cylinders

The contact owns a 2017 Ford Edge. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The contact's son-in-law replaced the spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 109,000.

My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall. It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball. How can my vehicle not fall under this recall due to a number?

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and vibrated before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into cylinder #2 had caused the cylinder to misfire, resulting in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 77,000.