2017 FORD EDGE Complaints

View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,270 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 FORD EDGE
    - louisville, KY

    Upon starting the engine, there is a shake and a rough idle for a few moments. Check engine light comes on and off randomly. Each time code reads as engine misfire cylinder number 2. I have replaced spark plugs and Ignition coil. Just hit 77,300 miles. Seems to be a pretty common issue. How is there no recall yet? Today on top of that issue, temperature gauge light up and checked coolant and was very low.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Pepperell, MA

    The contact owns a 2017 Ford Edge. The contact stated while driving 35 MPH, the steering wheel stopped operating as needed and was pulling to the right. The vehicle was steered to the side of the road and turned off. The vehicle was restarted and driven to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 81,103.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Hollywood, FL

    Engine shakes upon start up after been sitting overnight and sometimes after was driven then cooled off, check engine light with code P0303- misfiring cylinder # 3, low coolant message on, took it for diagnosis and they say that there is coolant intrusion on cylinder # 3 due to internal engine failure, no prior overheating was observed.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - CHESTER, VA

    I drove the car to go shopping and when I returned, I could not pull the seat belt out to put it on. I drove home without the belt on. The next day, it worked fine... until I went out again and it locked up on me again. I looked online for recalls and there were some for my type vehicle so called the Ford dealership and was given an appt for almost a week later. They confirmed the part was defective and said it would cost $708. to fix it because my Vin number was not under the recall, yet it is the same issue. They still have my vehicle because they are charging me $99. for diagnostic fees and I can't drive it without my seat belt.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Springfield, MO

    The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was running rough, and the vehicle was shaking abnormally. The engine warmed up for approximately 4-5 minutes during warmer weather and the shaking ceased. The contact stated that the failure lasted longer during colder weather conditions. The coolant level was lower than expected. The check engine warning light was intermittently illuminated. The vehicle had been taken to the dealer and it was diagnosed and determined that coolant was leaking into cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Cincinnati, OH

    The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Canfield, OH

    My car initially gave me a check engine light. My coolant was found to be low and coolant was replaced which resolved the check engine light immediately. There were no more issues for approximately 1 week, at that time my car started to emit a white smoke from its exhaust, my check engine light turned on again at about the same time. My car was taken to the dealership where there was found to be coolant intrusion on cylinder #2. My entire engine needed to be replaced. It also took approximately 3-4 weeks for Ford to ship the engine to the dealership due to there being a shortage on engines. Ford was contacted by the dealership on my behalf and I was told there was no recall and nothing they could do for me.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Harvest, AL

    The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The contact stated that the vehicle hesitated upon the depression of the accelerator pedal. In addition, the contact stated there was a cloud of heavy white smoke coming from the exhaust pipe upon starting the vehicle. The contact initially called a local dealer and was informed that the vehicle could not be seen for two weeks before a diagnostic test could be performed. The vehicle was then taken to an independent mechanic where a diagnostic test was performed and a tune-up was performed on the vehicle. Despite the repair, the check engine light returned to the instrument panel. A mobile, Ford mechanic arrived at the residence to perform various recall repairs to the vehicle and the contact described the issues experienced with the vehicle. The mechanic stated that there was possibly a coolant intrusion into an engine cylinder. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Kansas City, MO

    While driving with 97K miles on it, vehicle started to stutter. The check engine light came on. We took the vehicle to a local repair shop. They replaced the evaporate purge solenoid. The coolant was low as well. They did a pressure test but could not find a leak and told us to watch it. Just before 100k miles, vehicle started to stutter again. We took it to a Ford Dealership. They found the coolant low and a cracked engine block.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Louisville, KY

    The cooling system on my 2017 Ford Edge with 2.0 liter Ecoboost engine (currently with 61,000 miles) is not working properly due to coolant leaking internally in the engine from the engine head into cylinder number 2. This causes a variety of misfire codes to be set periodically on the vehicle, from P0316 (misfire during first 1000 revolutions) to P0302 (cylinder 2 misfire). The internal leak also causes coolant level in the reservoir to slowly drop, potentially leading to engine seizure and loss of vehicle control due to loss of power steering, although we have not experienced this ourselves due to knowledge of the nature of the problem - I am constantly checking coolant level. The coolant leak did, however, cause number 2 spark plug to fail causing a flashing MIL light, rendering the car undriveable until I replaced the plug. Ford Motor Company is aware of the open-deck cooling design flaw in these engines that causes the problems described above. Ford refuses to do anything about this problem (like a recall) since apparently they don't consider it a safety issue. All I've gotten out of them is basically a "sorry about your luck". Thanks for your consideration. There are probably millions of people with this same "latent defect" issue on the road. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE