2017 FORD EDGE Complaints

My 2017 Ford Edge has a 2.0 ecoboost engine with a known defect problem. Antifreeze is leaking into the cylinder which could cause it to overheat and a potential fire. It has been checked at two separate FORD dealerships, and they both confirm the same issue. The yellow multi dash lamp has gone on and stayed on since the incident occurred. The first incident was on 4-3-2024.

Check engine light came on. Checked it and reset it. Did not reoccur. Two days later high engine temperature light can on. I checked coolant level and found it low. No evidence of leakage was found where car is parked in the garage. Took car to ford dealer after reading my car problems were similar to many ford edges with the same engine. Ford dealer explained ford had issued a bulletin to their dealers that this type engine could experience coolant leakage into the cylinders due to an engine design error in the second generation ford edge engine. This problem requires a complete engine replacement. Ford does not offer any financial help to pay for fixing this problem. My cost will be over $8500. There are many, many reports of similar owners having this problem.

2017 Ford Edge was rattling with starting it in the morning. We received a backdated letter about a flexplate recall. We took car in to check it out. Service guy said to go home, “you would know if it was the flexplate”. Then car was rattling a little more and check engine light came on, so I brought the car and the letter back in and same service guy said he would check it out. Charged me $764 to change out 4 spark plugs and an ignition coil. Said car was fine to drive and that they checked all cylinders etc. But they were going to ask for Ford approval to replace flexplate….. They called that it was approved and they kept car for many days and said it was fixed. Last week (two months and only 500 miles later), check engine light came on again. We took it back to Auto Nation. They kept car to evaluate the problem. Called us a few days later saying we would need a new engine for $8,500. Service guy said this happens a lot. Most people had traded in for new cars. One guy with extended warranty got it fixed. We asked if cylinders, plugs, etc were fully checked 2 months ago, why would you say cylinders are corroded now? Did fixing the flexplate cause the problem? We looked online and saw talk of class action lawsuits, cylinder issues, Ecoboost engine issues, and possible car fire issues. This caught our attention as a huge safety concern. We are not sure how to proceed. (I have all paperwork from Autonation and recall letter.)

The contact owns a 2017 Ford Edge. The contact stated when he started the vehicle, he noticed that the steering warning light had illuminated. The contact stated that he was able to steer the vehicle, but the steering wheel was traveling more than normal before a turn to the left or to the right was completed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the steering gears and steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was advised by the dealer that there was a recall for older model vehicles for the loss of power steering; however, the VIN was not included. The contact researched online and related the failure to NHTSA Campaign Number: 15V250000 (Steering). The failure mileage was approximately 59,000.

The contact owns a 2017 Ford Edge. The contact stated while starting the vehicle he noticed a loud knocking noise coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it diagnosed as a failure with torque converter. Additionally, the flex plate was cracked. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure and the contact was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 140,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that cylinder #4 was misfiring due to coolant intrusion through the cylinder wall. The dealer related the failure to TSB Number: 22-2229 and determined that the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that assistance could not be provided because the vehicle was not covered under warranty. The failure mileage was approximately 58,928.

The contact owns a 2017 Ford Edge. The contact stated while driving 70 MPH, the high coolant temperature message was displayed. The contact became aware that the coolant level was low and added coolant. The vehicle was slow to start and began to shake. The contact restarted the vehicle. The accelerator pedal was depressed but the vehicle was slow to respond. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to coolant intrusion into cylinder #2. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 119,000.

The contact owns a 2017 Ford Edge. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was taken to the dealer, where the same assessment was made. The dealer determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,500.

I took my 2017 Ford Edge to the dealership I purchased from (Eddie Pruitt Ford) due to the check engine light being on. I was told that the engine needed to be replaced due a coolant intrusion in #2cylinder. This is a known issue with this engine, as a TSB was provided to Ford mechanics. . The codes were P0301 and P0304, which means there was a defect in the engine that would allow coolant intrusion into the cylinder. This is a widespread problem and should be recalled by Ford.

Motor has coolant intrusion per FORD technical service bulletin. Vehicle show P0303 miss fire cylinder 3 code, low coolant, and white exhaust from the tail pipes. Issue confirmed by for Technical Service bulletin. 22-2229 issued/ revised June of 2022 pertaining to 2015-2018 Edge Vehicles with 2.0L Ecoboost engine . Flaw is in the cooling deck around the cylinders prematurely wearing causing coolant to leak into the cylinder head. triggering misfires and potential engine failure while in operation. Spoke with Ford and they stated the vehicle is out of warranty therefore they will not do anything about the issue.