2018 FORD EDGE Complaints
View complaints related to 2018 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 780 complaints submitted for the 2018 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 FORD EDGE- Weymouth, MA
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and decelerated to 15 MPH. The contact stated that he allowed the vehicle to coast off the highway and was able to drive the vehicle to his residence at approximately 12 MPH. The contact stated that the check engine and coolant temperature warning lights were illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that coolant had leaked into the engine cylinders and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant In Cylinders (Engine and Engine Cooling). The failure mileage was approximately 89,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD EDGE- Sebring, FL
The contact owns a 2018 Ford Edge. The contact stated that the driver's side front seat belt failed to latch and lock securely as designed. The audible alert was sounded. The contact scheduled an appointment with the local dealer for the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD EDGE- Matawan, NJ
The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the engine was misfiring. Additionally, coolant had leaked into cylinder #2, and that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that they were aware of the failure but that there were no recalls regarding the failure. The manufacturer did not provide any further assistance. The failure mileage was 73,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD EDGE- Harrisburg, PA
After a check engine light came on, vehicle was brought to local Ford dealership. After the problem was diagnosed it was determined that there was a defect in the engine that resulted in coolant leaking into the cylinders. There are currently 8 TSB's regarding this issue and a pending class action law suit. We are now currently responsible for replacing the entire engine at a cost of almost 9,0000.00
Source: NHTSA WEB SITE -
2018 FORD EDGE- Pittsburgh, PA
2018 Ford Edge with a little over 25000 miles and serviced at the dealership it was purchased from. The battery will drain to less than 5 volts overnight for no apparent reason. Unit is on its second battery and it test fine. The issue is not consistent, sometimes it will happen only after a couple of months, othertimes after a few days between occurances. Its appears when when the car if turned off, something in one of its many computers is not shutting down all the required systems allowing the battery to drain overnight. Short of installing a battery disconnect switch, I', running out of ideas. Neither my wife of I feel safe driving the car, since it may leave us stranded.
Source: NHTSA WEB SITE -
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2018 FORD EDGE- Conway, SC
I am experiencing a coolant leak into the engine of my vehicle. I was told there was a recall for many 2015-2018 Ford Edge's but it seems mine is not one of them. This is exactly like the recall I see that is 20V469000. I am trying to find out how to get someone to look into my issue and see about getting me included in this recall or any others that are associated with coolant leaking into the engine.
Source: NHTSA WEB SITE -
2018 FORD EDGE- Smyrna, TN
The contact owns a 2018 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that coolant had leaked into the engine, caused by the eco boost system. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,574.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 FORD EDGE- Eustis, FL
I have a 2018 Ford Edge 2.0L Ecoboost with approximately 68,000 miles on it. While driving the vehicle on June 12, 2023, the check engine light began to come on and off intermittently. During this time, the vehicle began to heavily shake and began to involuntarily jerk as though it was having issues moving forward. I took the vehicle straight to a Firestone where they ran diagnostic tests for 2 days. They tried replacing spark plugs but said that is not the issue. They recommended taking the vehicle to a dealership. An appointment was made and the car dropped off at a Ford dealership on June 21,2023. After running more tests, the dealership is stating that there is a manufacturing defect with the engine block which has caused coolant leakage into the engine, damaging the engine so extensively that it needs to be replaced. I was quoted around $8,000 for repairs. I have an extended warranty with a 3rd party company who is denying my claim due to the issue being a manufacturing issue. I have done research and found this to be a common issue with this year make and model and that the issue could cause a fire or catastrophic failure. After extensive research, it seems this is a common issue with owners of this make and model and this engine. There have been hundreds of complaints filed. This should be a recall as people can be severely hurt in the event of fire or catastrophic failure. And most people do not have nearly $10,000 to spend to replace an issue that is common and well known at this point. I have been without a vehicle for over 2 weeks now and have no idea if or how this vehicle will be repaired.
Source: NHTSA WEB SITE -
2018 FORD EDGE- Waterford, NY
Brought in for a check engine light on. They found that coolant was leaking into motor causing it to Misfire. Dealer said a new long block was the only fix. My car had 64k miles and it cost me $8438.58. The dealer stated that Ford won’t help with the cost because I haven’t bought enough Ford products (This is my 2nd) or had my vehicle serviced at a Ford dealer. The car is currently going back in the shop on Wednesday because the light went on again after a brand new motor was installed.
Source: NHTSA WEB SITE -
2018 FORD EDGE- Kennesaw, GA
The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle the check engine warning light illuminated. The vehicle was taken to the dealer and the transmission cable bushing, and the spark plugs were replaced, but the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that cylinder #3 was misfiring and that coolant had leaked into the engine and that the long blocked needed to replace, but the failure reoccurred. The manufacturer was contacted but no assistance was provided. The failure mileage was 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE