2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated that during a routine oil change, it was discovered that the coolant level was low, due to coolant intrusion into the engine. The check engine warning light was illuminated. A dealer was not contacted. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 22-229. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

What component or system failed or malfunctioned, and is it available for inspection upon request? -The Engine had to be replaced due to coolant and oil leaking through the 4th cylinder into the engine itself, effectively killing it. How was your safety or the safety of others put at risk? -The car unexpectedly shook very violently, and would not properly accelerate due to the problem. Smoke clouded the street as I drove to the repair shop - and other drivers were worried for mine and others safety. Has the problem been reproduced or confirmed by a dealer or independent service center? -The problem was confirmed by an independent mechanic as well as a Ford dealer, who told me this is a common occurrence with this specific engine, though there is no recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -The Ford dealer inspected the engine and came to the same conclusion as the independent mechanic - the engine had suffered an intrusion of oil and coolant through the 4th cylinder which effectively killed the engine. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -The check engine light had been on for around a year prior. Also, the acceleration had been getting weaker and weaker.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light had illuminated and while attempting to decelerate, the vehicle started shaking and then stalled. The contact made several attempts to restart the vehicle and regain power. The failure had become more persistent. The vehicle was taken to an independent mechanic where it was diagnosed that the radiator coolant was leaking into the combustion chambers. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer where the diagnosis was confirmed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 70,000.

The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact called the dealer, and an appointment was scheduled for a diagnostic test. The dealer performed the diagnostic test and determined that coolant had leaked into the engine. Due to the failure, the mechanic diagnosed the vehicle with engine failure and provided the contact with an estimate for an engine replacement. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 63,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the engine overheating message was displayed. The vehicle failed to accelerate over 20 MPH. The contact stated that several unknown warning lights were blinking, and a beeping sound was heard. The vehicle was taken to an independent mechanic and the contact was informed that there was coolant and oil mix in the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000.

The engine coolant leaks into the pistons due to cracked cylinder wall Car is goes through coolant very quickly which may cause the engine to overheat or catch fire. There is no noticeable leak from outside the vehicle and is not obvious the coolant gets low/empty very quickly Vehicle has been inspected by Ford Dealership and a third part mechanic, both confirmed the coolant leak and cracked cylinder wall A check engine light came on, but it was for misfires in the engine, not identifying the coolant leak. (Coolant in the cylinder caused car to misfire on start up)

At about 99000miles the engine light came on, resulting in a diagnostic coe P0302 ( Cylinder #2 missfire). This caused the vehicle to have trouble starting and the front end to shake. Soon a warning light indicatingh the engine was very hot iluminated after checking spark plugs, coils, throtle body, air filter, I notice my antifreeze coolant reservoir was empty, however there was no sigh of leak. I been driving the vehicle since then requiring to constantly add coolant to the reservoir. I have not taking the vehicle to the dealer for this particular reason. My vehicle experiences all the synptoms for a leak into to the cylinder. I can not afford to pay for the replacement of an engine or for repairs cuased by a poor design by Ford. I dont kmnow where to go to get this fix

Have misfiring when starting car -Had check engine light come on with code p302 ( cylinder 2 misfire). I had the spark plugs replaced, problem continued then had the ignition coil in cylinder 2 replaced to diagnose if it was firing problem or in the motor. Turns out the long block (engine )will need replace do to ford coolant leak in cylinder ,witch may cause overheating- engine loss - as bad as engine fires. Whats worse is that the new engine is the same 2.0 ecoboost engine with high chane of same issue happening again. All of this was over a 2 month period with a certified mechanic trying to diagnose every time. All active recalls have been done and done by ford dealer also. The potential of a fire or engine loss in any of these ecoboost motors is high a risk.

My 2017 Ford Edge Titanium is in Pep Boys shop having the engine block replaced due to coolant leaking into the cylinders. This issue has been diagnosed by my mechanic and could have been a possible fire hazard. The engine overheats to extreme temperatures causing the engine to catch fire. The engine light came on while I was driving car. The engine also alerted me by voice in the car that it was reducing my speed and power to the the motor due to overheating. After 3 different mechanics assessed the situation it was determined that the engine coolant was leaking into the cylinders. The engine has been replaced now. This has apparently affected other models.