2017 FORD EDGE Complaints

Driver side rear flexible brake hose ruptured, passenger side flexible brake hose was bulging and ready to rupture. Drove vehicle approximately 2 -3 miles before brake system warning light cluster illuminated and loss of braking power occurred. Safety recall Notice 20S42/ NHTSA Recall20V-469 (May 2021) issued for front brake lines however, this appears that the rear lines should have been included as well. This vehicle has less than 84,000 miles on it.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the heater failed to operate. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. The contact pulled over and turned off the vehicle. The contact waited until the engine cooled down and restarted the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the coolant level was low and added coolant to the coolant reservoir. The contact was informed to monitor the vehicle for leaks, but no leaks were found. The contact stated that later while driving, the vehicle was shaking with the check engine warning light illuminated. Additionally, the heater was inoperable again. The contact checked the coolant level and discovered that the coolant was low. The vehicle was taken back to the independent mechanic, who referred the contact to an engine specialist. The vehicle was then taken to the engine specialist, who diagnosed that there was coolant intrusion into the engine and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Edge. The contact stated that while the rear liftgate was opened, a chime sounded and the the liftgate close unintendedly. The contact stated that the failure recurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

EVAP SYSTEM PURGE VALVE PROBLEM AFTER FILLING GAS TANK AND LEAVING STATION, VEHICLE STUTTERING AND STALLED ON ROAD (SAFETY ISSUE). I HAD TO WAIT TO RESTART AND THEN GIVE IT GAS AND BRAKE AT SAME TIME TO GET CAR MOVING. ENGINE LIGHT APPEARED. TOOK VEHICLE TO O'REILLY AUTO PARTS STORE [XXX] FOR DIAGNOSTIC SCAN OF PROBLEM. CODE WAS P1450 UNABLE TO BLEED UP FUEL TANK VACUUM REPAIR CANISTER PURGE VALVE/SOLENOID. TOOK VEHICLE TO FORD DEALERSHIP ON [XXX] WITH INFORMATION ON CODE. FORD CONFIRMED REPAIR WAS REQUIRED. I GOOGLED THE ISSUE AND NOTICED FORD HAS RECALLS FOR THIS PROBLEM AND ASKED IF MY VEHICLE WAS COVERED. FORD SAID "UNFORTUNATELY YOUR VEHICLE IS NOT INCLUDED", SO I HAD TO PAY FOR REPAIR. NO CHOICE AS THIS PROBLEM IS A DRIVING SAFETY ISSUE. IT APPEARS FROM njtsa.GOV AND OTHER WEBSITES THAT MANY OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM ON THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My check engine light has come on twice in the past month. I was told the first time it was my spark plugs and that possibly coolant was leaking into the head gasket. They fixed my spark plugs and the light went off. A month later the light comes on. Turns out coolant is leaking into the head gasket which is a KNOWN COMMON PROBLEM IN FORD CARS! When I called Ford they were not shocked to hear this. They even told me how often they see it and the guy I talked to said he doesn't understand how there is not a recall. I was told how extensive and expensive the repairs are and that I should just get a new car. My car is well maintained, less than 100,000 miles and less than 10 years old. I have gotten 3 other opinions from mechanics who have said the same thing. They say this is a COMMON problem in Fords and they see it constantly. Shame on Ford for letting it go this long. I will never purchase a Ford again and tell everyone I know to never purchase one.

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as intended and the vehicle was shuddering. The contact stated there was an abnormal sound coming from the hood of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the flex plate needed to be replaced. The vehicle was repaired but was taken back after several days for repairs due to the failure reoccurring. The local dealer diagnosed that the transmission needed to be replaced due to metal shavings being discovered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,061.

Engine replaced for the first time on october 2023 and a second time new engine again in nov. 2023 This is wrong!!

The coolant is leaking into the engine. This has been reported more than 900 times and Ford has yet to issue a recall or make people aware of the issue. This can be hazardous breaking down on the highway and especially when traveling alone with areas having no cell service. On 4/4/2024, I was on my way to the office when my car started overheating out of nowhere and went into low power mode. Cars zooming past me because I couldn’t keep up is very dangerous. I was stuck and couldn’t get over anywhere. On 4/10/24, I’m told to get proof that I had routine maintenance done to my car and on 4/11, I was told the engine needed replacing. It was acknowledged that this is a known issue.

Purchased 2017 Ford Edge new from Ford dealership. Vehicle maintained by same dealer since new. At approximately 81950 miles the check engine light appeared. Error codes indicated cylinders 2 and 4 were misfiring. All four spark plugs and coils were changed and engine light cleared. Approximately 5 lays later it reappeared and engine ran ruff. Took vehicle to a ASE certified shop that ran a diagnosis indicating several codes. Further investigation revealed water in number 2 cylinder. Was informed by shop tech that there is no repair as engine block design is faulty. Returned to Ford dealer and was informed that engine would need replaced at a cost of $10,000. Drove vehicle for a few more days (approx. 100 miles) during which on 3 occasions the engine would suddenly run ruff and stop resulting loss of power steering and brakes. - engine failure, yes available for inspection - engine stopping, loss of power steering and power brakes - yes confirmed by dealer and independent service center - yes, check engine light and engine running ruff (81950 miles)

I was informed by my mechanic, that due to a design defect, antifreeze was leaking into the engine block of my car. They said that the engine might explode and a new one was over $7000.00