2017 FORD EDGE Complaints

After I started noticing rough idle and white smoke from exhaust my check engine light came on. Took to Fayetteville Ford in Fayetteville Ga to diagnose and repair. They told me that they discovered coolant in #2 cylinder, a well known and documented design problem, and the only fix was to replace the engine at a cost to me of $9000!

The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion in the engine had caused engine damage. The dealer informed the contact that it was a common failure and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine overheated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leaking into the cylinder and that the engine needed to be replaced. The vehicle was taken to the dealer where it was diagnosed and determined that coolant was leaking into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was out of warranty and that there was no active recall on the VIN regarding the failure. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 77,000.

The check engine light gave codes P0302 & P0316 and I had noticed the coolant level being low. After doing some research, I see that Ford issued a TSB 22-2229 as the fix for the problem which includes a new engine block because of a poor design for the coolant flow causing the block to crack. This should fall on to Ford to repair rather than people that expect and need their vehicle to last.

The contact owns a 2017 Ford Edge. The contact stated that while performing the weekly inspection of the vehicle, he noticed that that coolant level was low. The contact added coolant to the vehicle. The contact stated that while starting the vehicle, the vehicle hesitated to start. The contact noticed that the coolant level was low. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Numbers: 19-2208 and 22-2229. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 124,000.

Check engine light comes back on after several return trips to repair shop and several thousand dollars in repair cost. Issue is misfires. Plugs and coils have been replaced several times, as well as starter sensor but the problem persists. I understand this is an ongoing issue with countless 2017 Ford Edge owners. Not only is it costly, but the main issue is with safety as the engine may lose power while in transit, risking a hazardous situation for the occupants of the vehicle as well as other vehicles on the road. Just last week I brought the vehicle for yet another cylinder 1 misfire, to a different shop. It cost me $585 to repair. Two days ago the same cylinder started misfiring. Bringing it back to the shop yet again.

Today, during a routine tire replacement (4 tires) due to tire wear, I was told by Big Box service facility that the lug nuts on my vehicle all were swollen and they could not address as they had no parts. I consider this an unsafe condition that I have been put in. My next step is to take it to the dealer. I will keep you posted!

I took my 2017 Ford Edge to a Ford Dealer to get an oil change and tires rotating on he rear of the vehicle; however, they told me that the lug nuts on both rear wheels have the two piece lug nuts that Ford put on several of their vehicles that have swollen and delaminated rendering the vehicle’s lug wrench and their wrench useless. So needless to say, they were not able to fulfill the works service I pad for that included the oil change, fluid check and tire rotation. So in the event I get a flat tire, or when I decide to get new tires, I'm going to have to a Ford dealer and pay a premium for tires (I just had the front tires done 2 weeks agao and got Goodyear ties for $161 each, whereas Ford quoted me almost $260 per for the same tire). And they said they'd also have the charge me to drill, use a cutting torch and something else to get the lug nut off without damaging the wheel stud; they didn't give me a cost estimate on that, but going to assume it's between $50-100. So instead of paying $320 for 2 reach tires like i did 2 weeks, I'd be looking at between $570 - $620 for 2 rear tires because Ford decided to use some cheap lug not that they know are defective, but continue to use them?? I thought the nhtsa was supposed to help consumers and not allow companies to continue taking advantage of consumers. However, I also submitted something to you about 6-9 months ago on this same vehicle. Ford has a 2.0 Ecoboost Engine in many vehicles and thousands if not hundreds of thousands have had to replace engines because of Ford's design that causes the cylinder tor something to crack and then coolant leaks into the motor. The only option once this occurs is to sale to another unexpected buyer, or do want my wife and I had to do and pay Ford another $8500 to put a new motor in, which will probably fail again. So please do something; Ford should not be allowed to continue use defective parts with no recalls, as Ford has already gotten their thousands.

So the ecoboost engine in my 2017 ford edge has coolant intrusion in #1 cylinder at about 120,000mi which apparently is a known defect and happening to many others with ecoboost engines from 2015 to 2018. Yes available for inspection upon request. Safety? I don't know what happens if I keep driving which I have to because the recommended fix is a replacement engine which is $8,050. I've read many other comments from other people who are also stuck paying for a vehicle they can't or shouldn't be driving. Yes confirmed by a dealership service department. No not inspected by manufacturer, police, or insurance representative. Yes check engine light came on months ago when first checked out by same dealer was told I needed a powertrain control module. Please make ford take responsibility for this. Everyday people can not afford this and leaves us basically screwed.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 43,200.