2018 FORD EDGE Complaints

The contact owns a 2018 Ford Edge. The contact stated that the HVAC system failed to work as needed. The vehicle was taken to an independent mechanic where coolant was added to the vehicle; however, the failure recurred, and the check engine warning light illuminated. The vehicle was taken back to the independent mechanic where a spark plug was replaced. The failure recurred. The vehicle was taken back to the mechanic where the vehicle was diagnosed as coolant fluid leaking into the engine causing engine failure. The vehicle was not repaired. The vehicle was not diagnosed nor repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

While driving at normal speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced code:P0456 indicating (EVAP System fault). Additionally, the vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and I contact was informed that the VIN was not included in a recall. The failure mileage was approximately 63,000.

The contact owns a 2018 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact took the vehicle to a second dealer, Eugene Vaughn Ford Sales (106 Hwy 63 West, Marked Tree, AR 72365: (870) 358-2822) to be diagnosed and it was determined that the engine needed to be replaced due to a coolant leak. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The contact stated that the second dealer replaced the motor. Cost of repair will not be covered by Ford because the vehicle has over 60,000 miles.

2018 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED THE REPAIRS WERE MADE ON 12/19/2022.

The contact owns a 2018 Ford Edge. The contact stated while after a stop sign and attempting to accelerate, the vehicle failed to respond as needed. The contact stated that the vehicle jerked and then abruptly accelerated with the check engine warning light illuminated. The contact stated that the vehicle was diagnosed, and it was determined that the torque converter and clutch cylinder needed to be replaced. The vehicle was not repaired. On another occasion while attempting to accelerate, the vehicle failed to respond and started jerking. The contact pulled over on the side of the road and looked under the hood and noticed smoke coming from the transmission. The vehicle was towed to the residence. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 18V390000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 88,000.

APIM Module needs replacing. Screen keeps going black, does not work after trying to reset. Took to dealer and stated it does not work. THIS IS A SAFETY ISSUE!! No contols no navigation, cannot adjust heating, defrost and no rearview camera. makes it difficult to drive. Was told screen needs replacing too with this defect. There are many web reports of same issue with ford and they should be responsible for this repair

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, there was a vibration heard and felt coming from the rear-end of the vehicle. The contact stated that the vibration was intermittent; however, while driving over a bump or rough patch on the road surface, the rear-end would begin sway as if the vehicle was hydroplaning. The contact stated that the feeling of loss of control was made worse while the Lane Keep Assist feature was activated. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.

Only have about 13600 miles on my 2018 Edge and the battery drains down about .5 v overnight. Could not start in in my garage after 4 days of sitting, charged it up and took it to the Ford dealer where they did a load test on the battery, it tested at 89%. I did a load test with a multimeter with the same results. Dealer told me to keep a trickle charger on it because I didn't drive it enough which was a poor answer. There is a NHTSA #18V54800 out there and a Ford recall #18S25 that does not include my SUV but it could have the same problem. Looking on line there are others with the same issues with the battery going dead just by sitting and in most cases changing out batteries was not the cure and it seemed Ford offered no resolve. If this is a problem caused by a loose connection or a short it could indeed become a bigger safety issue. My vehicle was built at the same plant as stated on the Ford recall # and it should be considered a safety issue for all Edges of the model year of 2018 made a that plant. I'm not sure this is my problem but I need to start somewhere noting that it's happened to others besides me. Thank you for any help in this matter

The car has difficulty staying started after filling up with fuel. It does settle out but it is getting worse.. Today, it shut off while moving after just being filled up. Apparently, the fuel purge valve is going bad. This should be a recall of some sort since it seems to be a common problem with this vehicle. An expensive problem.

The contact owns a 2018 Ford Edge. The contact stated the heating unit was blowing but failed to get warm. While driving and using the A/C unit, the vehicle would warm up. The defroster was inoperable. The check engine warning light was flashing on and off. The vehicle was taken to the local dealer where it was diagnosed that coolant was entering the engine. The manufacturer was notified but no additional assistance was provided and referred to the NHTSA hotline for assistance. The failure mileage was approximately 113,000.