2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into the cylinder bores had damaged the short block, requiring the engine to be replaced. The vehicle was not yet repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 69,000.

2017 Ford Edge 2.0 Ecoboost engine failed. Car is 6 years old and two shops have confirmed it needs to be totally replaced due to coolant intrusion. Currently still drivable, but is burning through Coolant and per dealership can be a fire hazard. Confirmed by Ford dealership. Check engine light turned on and car has 72,000 miles.

The panoramic roof has a stress crack. We went on vacation in our other vehicle. The Ford Edge was in my garage that June when we went. We came home, I washed the Ford Edge two days later and noticed the stress crack in the panoramic roof.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was inspected, and the contact became aware that the coolant reservoir was low; however, after refilling the coolant reservoir, the light remained illuminated. The contact noticed liquid coming from the tailpipes of the vehicle as well. The vehicle was taken to an independent mechanic where it was diagnosed that coolant was leaking from cylinder #3 onto the head gasket causing engine failure. The vehicle had not been repaired. The vehicle was taken to the dealer where it was determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 43,300.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed and accelerating, the vehicle hesitated. The check engine warning light was illuminated. The vehicle was taken to a local mechanic where a diagnostic test was performed. The mechanic determined that the anti-freeze level was low and leaking into the engine, causing a misfire in cylinder #1. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer but was not yet repaired due to the cost. The manufacture was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 103,423.

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that the vehicle had experienced rough starts and rough idling. The vehicle was taken to the local dealer who diagnosed that the engine had failed due to coolant leaking into the cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 64,179.

I have a 2017 Ford Edge, and the check engine light came on while driving. Per the Ford dealership service dept, there is an internal coolant leak into cylinder #2 causing engine to misfire. Also, coolant is mixing with the oil. I was told I need a new engine. Ford dealership said they were seeing many others with the same issue. Please hold Ford accountable. This is creating a serious financial hardship for me and countless others.

The contact owns a 2017 Ford Edge. The contact stated while driving 20–30 MPH, the brake pedal was depressed and went to the floorboard. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the brake line on the driver's side needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at an unknown speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the same local dealer, where it was diagnosed that the brake line had fractured on the passenger's side. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000.

I bought a brand new Ford Edge in 2017 with a warranty of 5 years and 60,000 miles. Several weeks ago, my car turned the engine light on and began having difficulty staying on during idle time and at stop signs. Immediately, I took it to the dealer and they diagnosed the problem of a leakage of coolant into the cylinders. They quoted me for an amount greater than the trade in value of the vehicle. From my online research, other customers are having the same leakage recurrent issue for Ford Edges between 2016-2023. The dealer could not tell me the reason behind this leakage causing the engine to overheat. This coolant leakage happening to a lot of their vehicles is putting individuals in danger of fire, explosion, or the vehicle stopping at any movement even while driving. There is absolutely no indication that this leakage was caused by poor maintenance or excessive wear and tear, and this is a recurring issue on their cars. I am afraid to drive the vehicle and cause an explosion or a fire on the road. However, Ford dealerships across the country are sending individuals on their way with defective engines without addressing the reason why new cars are having coolant leakage and having to replace the entire engine. It is Ford's responsibility to acknowledge defective parts and stop putting customers in danger. The component Ford is saying needs repair is the long block and it can be available for inspection if needed.

The motor is liking oil to block and smoke come out from the back. And it lose power. The insurance said the a manufacturer defolte. I have paid $2000.00 for insurance and now the companies or the insurance want to fix it. Please help me.