2017 FORD EDGE Complaints

Had oil change on [XXX]. [XXX] check engine light intermittently came on, vehicle runs rough and rattling noise under vehicle, then vehicle was blowing smoke out of exhaust. Took to dealership ran oasis TSB[XXX]. Found that underbody shield was loose from worn retainers. Also, removed spark plugs found coolant present in multiple cylinders. Required engine replacement. Ford Service bulletin 22- gave specific instructions on oil changes to this model vehicle to avoid this issue. My cousin in Roanoke VA has the same 2017 Ford Edge and had the same issue resulting in complete engine replacement. Also heard several other people in different areas had same issue of coolant present in cylinders with their Ford Edge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Edge. The contact stated when the vehicle was started, there was an abnormal rattling sound heard. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the flex plate had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22N12 because the vehicle had exceeded the mileage limitation. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

My check engine light came on, took it to the dealer for an inspection, The code was p0302, miss firing of Cylinder 2. The dealer did the inspection and I was told I need a new engine because the coolant is leaking into my engine and there is no way to fix it unless, i get a whole new engine. Ford told me I could keep driving the car until the check engine light flashes at me, when that happens the car is dead. I google this issue and it turns out there is an issue with the ford engine that is 2.0 liter Ecoboost, but there is no recall on the engine, which is something major and a car with only 35,000 should not need a new engine.

The check engine light went on so I took it to the Ford Dealership. They couldn't find an immediate problem so they scheduled me for an appointment the next week. I dropped the car off today and they had it all day, finally dropping the bombshell that there was a coolant leak into cylinder 2 and I need an entirely new engine for $7k or I could sell my car and buy a new one. I'm still in shock and am doing research and apparently this is a HUGE documented problem: [XXX] and [XXX] I have been saving money to take my [XXX] parents and my 13 and 9 year old sons to Ireland in July and I am beside myself because now I can't afford it. Please don't let Ford get away with this. My car is 6 years old with 70k miles on it, I shouldn't need a new engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Have check engine light on . Saying bad purge solenoid. Replaced it. Light still came on. When I get fuel the suv bucks and stalls for a bit. Checked with a buddy at Ford motor company. Stated they know of the problem with it. But don't have a solution. Being an a.s.e. tech myself. And reading up on this. I see ford did recall the focus for this same issue. Why have they not recalled others vehicles like mine. This could be a VERY BAD SAFETY HAZARD. when a person is filling there car the extra fuel is now going into the fuel evap system, backwards. So it's filling up as system that is meant only for fumes. If something in this system shorts out or have a internal engine back fire from this extra fuel. It could potentially cause a explosion in the fuel system and with a full tank of fuel that would not have a happy ending. The nhtsa Must get on ford to fix this problem asap.

The contact owns a 2017 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The contact's daughter was able to reach her destination, but afterwards, the vehicle failed to start. The vehicle was towed to the dealer, who determined that coolant intrusion into the cylinders had damaged the engine, requiring a replacement of the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-229 The manufacturer was notified of the failure, and a case was opened. The failure mileage was 70,000.

Check engine light keeps turning on and off, took it to Ford to get diagnosed. There’s a coolant leak into the cylinder 2 causing a misfire and a cracked gasket. Whole engine needs to be replaced to fix this issue, over $6500 worth of repairs that I cannot afford and Ford won’t help with costs. My car is still currently drivable but isn’t safe to drive long distance as it could break at any time while I have myself and 16 month old child in the vehicle. I have a website with other Ford Edge owners having the same engine issue and needing to replace them. This is the link; [XXX] Please hold Ford accountable to announce a recall on the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinders #2 and #3 and a failed engine assembly. The contact was informed that the engine assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,963.

My 2017 Ford Edge sport is having the same known adaptive steering issues that were covered on the previous two year models. I’ve received the warning light twice now that the adaptive steering system is initializing and I have to turn the car off or Manually select the ok option to acknowledge the msg. Nothing else happened or was obviously noticeable with the first time the light came on. Couple weeks later I had parked at a gas station 5 min from my house was out of my car less than couple min back in my car there’s no lights on to warn me of Anything when I start my car but once I pulled out into the road my steering wheel was at an obvious left turn position in order to be able to drive the car forward. I was less Than .69 miles from my house once on the road I made three total left hand turns to get to my home. And home the left last left hand turn into my driveway the steering wheel did something awkward and somehow corrected it’s self while pulling into my driveway and I parked then before turning off the car it started flashing again now this was the second time total I saw adaptive cruise initializing. Ive not gotten any other warning Info at all and the car hasn’t said or displayed any service due or required on anything just initializing and that’s it. I turned the car off and it’s been two days and hasn’t repeated anything. Yet. But the characteristics of my issue are an exact description of same car same model recall but not showing recalled for 2017 that. Can find. Could my car have been built in 2016 and in that been actually affected by the recall but somehow not included as one of the cars given model year Indicator?

Coolant in engine. Purchased used, put 3500 miles on car. Now 110208. Sitting at ford dealer, waiting for response from dealer who sold it to us with known issues. Took car in because heater was not working. There were not any warning lights on.