2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was inspected, and the contact became aware that the coolant reservoir was low; however, after refilling the coolant reservoir, the light remained illuminated. The contact noticed liquid coming from the tailpipes of the vehicle as well. The vehicle was taken to an independent mechanic where it was diagnosed that coolant was leaking from cylinder #3 onto the head gasket causing engine failure. The vehicle had not been repaired. The vehicle was taken to the dealer where it was determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 43,300.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed and accelerating, the vehicle hesitated. The check engine warning light was illuminated. The vehicle was taken to a local mechanic where a diagnostic test was performed. The mechanic determined that the anti-freeze level was low and leaking into the engine, causing a misfire in cylinder #1. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer but was not yet repaired due to the cost. The manufacture was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 103,423.

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that the vehicle had experienced rough starts and rough idling. The vehicle was taken to the local dealer who diagnosed that the engine had failed due to coolant leaking into the cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 64,179.

I have a 2017 Ford Edge, and the check engine light came on while driving. Per the Ford dealership service dept, there is an internal coolant leak into cylinder #2 causing engine to misfire. Also, coolant is mixing with the oil. I was told I need a new engine. Ford dealership said they were seeing many others with the same issue. Please hold Ford accountable. This is creating a serious financial hardship for me and countless others.

The contact owns a 2017 Ford Edge. The contact stated while driving 20–30 MPH, the brake pedal was depressed and went to the floorboard. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the brake line on the driver's side needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at an unknown speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to the same local dealer, where it was diagnosed that the brake line had fractured on the passenger's side. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000.

I bought a brand new Ford Edge in 2017 with a warranty of 5 years and 60,000 miles. Several weeks ago, my car turned the engine light on and began having difficulty staying on during idle time and at stop signs. Immediately, I took it to the dealer and they diagnosed the problem of a leakage of coolant into the cylinders. They quoted me for an amount greater than the trade in value of the vehicle. From my online research, other customers are having the same leakage recurrent issue for Ford Edges between 2016-2023. The dealer could not tell me the reason behind this leakage causing the engine to overheat. This coolant leakage happening to a lot of their vehicles is putting individuals in danger of fire, explosion, or the vehicle stopping at any movement even while driving. There is absolutely no indication that this leakage was caused by poor maintenance or excessive wear and tear, and this is a recurring issue on their cars. I am afraid to drive the vehicle and cause an explosion or a fire on the road. However, Ford dealerships across the country are sending individuals on their way with defective engines without addressing the reason why new cars are having coolant leakage and having to replace the entire engine. It is Ford's responsibility to acknowledge defective parts and stop putting customers in danger. The component Ford is saying needs repair is the long block and it can be available for inspection if needed.

The motor is liking oil to block and smoke come out from the back. And it lose power. The insurance said the a manufacturer defolte. I have paid $2000.00 for insurance and now the companies or the insurance want to fix it. Please help me.

Had oil change on [XXX]. [XXX] check engine light intermittently came on, vehicle runs rough and rattling noise under vehicle, then vehicle was blowing smoke out of exhaust. Took to dealership ran oasis TSB[XXX]. Found that underbody shield was loose from worn retainers. Also, removed spark plugs found coolant present in multiple cylinders. Required engine replacement. Ford Service bulletin 22- gave specific instructions on oil changes to this model vehicle to avoid this issue. My cousin in Roanoke VA has the same 2017 Ford Edge and had the same issue resulting in complete engine replacement. Also heard several other people in different areas had same issue of coolant present in cylinders with their Ford Edge. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Edge. The contact stated when the vehicle was started, there was an abnormal rattling sound heard. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the flex plate had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22N12 because the vehicle had exceeded the mileage limitation. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

My check engine light came on, took it to the dealer for an inspection, The code was p0302, miss firing of Cylinder 2. The dealer did the inspection and I was told I need a new engine because the coolant is leaking into my engine and there is no way to fix it unless, i get a whole new engine. Ford told me I could keep driving the car until the check engine light flashes at me, when that happens the car is dead. I google this issue and it turns out there is an issue with the ford engine that is 2.0 liter Ecoboost, but there is no recall on the engine, which is something major and a car with only 35,000 should not need a new engine.