2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle began to shudder and made an abnormal sound from the engine compartment before briefly losing motive power. However, after releasing the accelerator pedal, the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had caused a failure in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was then taken to the dealer, who confirmed the diagnosis and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 88,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic who discovered a misfire in cylinder #3, as well as a minor oil leak. The spark plugs were replaced; however, the check engine and coolant warning lights both flashed on the instrument panel. The vehicle was taken back to the mechanic where it was discovered that the coolant level was low due to coolant leak into cylinder #3. The dealer and the manufacturer were notified of the failure; however, the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 65,000.

The contact owns a 2017 Ford Edge. The contact stated that at start-up, the vehicle was idling very rough. The contact stated while driving at 5 MPH, the vehicle sputtered and hesitated while accelerating. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed by the dealer. The contact was informed that the failure was due to coolant leaking into cylinder #1. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford Edge. The contact stated while driving 60 MPH, the vehicle was sputtering and jerking. There was no warning light illuminated. The contact stated that she decelerated and drove to the residence. The contact stated that the failure recurred while her husband was driving. The vehicle was taken to the dealer, where it was test-driven. The dealer diagnosed that the torque converter was falling apart inside the transmission, which was contaminating the transmission. The dealer informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 112,000.

In 2020, Ford issued a recall of 2015-2018 Ford Edges due to a FRONT brake jounce hoses that could rupture. Ford Reference recall# 20S42. Today, the REAR brake hoses ruptured, which caused a progressive brake fluid leak; which caused the brake fluid warning indicator light to illuminate. This caused a reduction in the rate of deceleration, and having to tow the vehicle to a Ford dealership for repair. Concerned that the same issue with the front hoses have now affected the REAR brake hoses.

2017 Ford Edge Eco Boost - 75,300 miles (low) (purchased new) My vehicle had a rough start one morning, the next day the check engine light came on. I took it to the Ford Dealership and they said there was COOLANT INTRUSION in CYLINDERS #2 and #4 which had caused catastrophic engine failure. Full replacement is needed. This is a known issue, an engine defect the mechanic said. There have been HUNDREDS of complaints for this same issue. This isn't right. I only have 75,000 on this car, it should last 200,000 miles. I paid full price for the car but only get to use 37.5 % of the estimated usage. Doesn't seem like a fair trade.

The contact owns a 2017 Ford Edge. The contact stated that after the vehicle was parked, the vehicle could not be restarted. The vehicle was towed to the local service center who replaced the battery and confirmed that the alternator was operating normally. The failure reoccurred, and the battery was replaced on two additional occasions. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 95,000.

My 2017 Ford Edge has a coolant leak into cyllinder 4 of the engine, which requires an entire replacement of the engine (approx $8k cost + labor). This is a clearly known issue (just a few links below but many other issues on google) and should require a recall. It does not seem fair for there to be a known issue like this and to expect Ford customers to pay out of pocket. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plug in cylinder #3 was fractured. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who diagnosed a failure with the flywheel. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 90,000.

The adaptive steering fault light came on. There is 58k on the vehicle. I know there has been the same issue on other Ford vehicles. I do not see a recall for this year and model.