2018 FORD EDGE Complaints

It has a miss in cylinder 2. I understand there is a recall about this problem and I would like Ford to take care of problem. I have been driving Fords since 1960 and I also retired from a Ford dealership in Texas after 22+ years of service. Would like to hear back from you on this matter.

2018 Ford Edge 116,000 Due to poor engine issues since 2015 Edge cars a new engine of nearly 10,000 needs to be replaced. Ford knew this but continued to use this failed engine.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rearview camera had displayed a blank screen. The approximate failure mileage was 101,500.

The contact owns a 2018 Ford Edge. The contact stated that while reversing, the back over prevention camera screen malfunctioned, and displayed either a dark image or no image. The contact stated that the failure created a visibility hazard for the driver. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The manufacturer and local dealer were contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 60,000.

The engine requires full replacement due to a cracked engine block, coolant intrusion into cylinder 2, heavy spark plug corrosion, and diagnostic code P0302 (cylinder 2 misfire). The defect was confirmed by an authorized Ford Dealership. The vehicle is available for inspection upon request. Safety risk: This defect causes sudden loss of engine power without reliable warning, engine stalling in active traffic, and risk of engine fire due to coolant-oil contamination - all documented safety hazards Ford has acknowledged in its own technical bulletins. The vehicle was inspected by a Ford-certified technician at an authorized dealership. The problem was confirmed and dealership issued a written diagnosis for requiring engine replacement. 100% of our services to this vehicle have been done by Ford dealerships, up to and including the appointment to diagnose the engine. Warning symptom appeared prior to failure: check engine light, an audible sloshing sound from the engine compartment. Symptoms first appeared in early December 2025, (approximately 2 weeks before the end of our warranty.) A service appointment was scheduled for the check engine light, but was cancelled because the light cleared itself. We learned in April 2026 that it was engine failure. Ford's own TSBs 19-2346 and 22-2229 document that symptoms of this defect occur with or without an illuminated MIL. Ford has not issued a recall despite NHTSA's own database showing 727 complaints on this vehicle, 128 pages of which relate to engine and engine cooling issues. They stated when asked about a warranty claim or goodwill there is no open customer service issues related to this, and since the diagnosis is post warranty they will not cover any of the approximate $10,000 it will cost to replace the engine.

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable. The contact had not experienced a failure.

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera displayed a distorted image, with the message, "Rear-view Camera Not Available" and the screen went black. The dealer was contacted, and it was confirmed that parts were not yet available to repair the vehicle. The manufacturer was made aware of the issues. The failure mileage was approximately 65,000.

Purchased the vehicle used Oct 5, 2021 with 27285 miles on it. Last year engine light came on and the problem was coolant getting into the engine block. Was told there was no recall. Dealer I purchased it from replaced the bad engine. it cost me $7100.00, which they said was their cost to replace with no extra fees. Vehicle had 33,000 miles when this happened.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera displayed a blank white screen. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was blank, with the message “Camera not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 115,874.