2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was idling rough. After a visual inspection of the engine compartment, the contact became aware that the coolant reservoir level was low. Upon refilling the coolant reservoir, the contact became aware that the engine was consuming coolant abnormally quick. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 93,000.

I got in a accident on 12/24/2020. Certain features did not work to aware me of an collision. The car was totaled and my life changed due the injuries I sustained. Then I got recall information for this car and another I purchased a month or two after around February or March.

The contact owns a 2017 Ford Edge. The contact stated that when the vehicle was started, the vehicle was idling rough. The contact stated the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB Number: 19-2346 Coolant In Cylinders (Engine and Engine Cooling). The failure mileage was 48,450.

The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the vehicle shook uncontrollably and overheated. The check engine warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the contact was informed that the failure was due to a cracked head gasket which allowed coolant to leak into the engine cylinder. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 97,500.

The contact’s wife owns a 2017 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the parking brake inadvertently actuated. The contact stated that he was notified by his wife of the failure. The contact was able to direct his wife on how to disable the parking brake. The contact’s wife was able to disable the parking brake to proceed driving the vehicle. The vehicle was taken to Monroe Brakes, but the failure could not be duplicated. The contact then stated that on a separate occasion while his wife was driving at an undisclosed speed, the wheels locked. As a result, smoke was seen coming from the wheels. The contact’s wife was able to veer to the side of the road and disabled the parking brake. The electric parking brake warning light illuminated; the emergency brake limited function warning was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the brake actuator, the brake motor, and passenger’s side wiring assembly needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 70,000.

Defective engine design allows coolant to infiltrate into the cylinder combustion chamber.

Head gasket is bad causing coolant leak into cylinder 2. Causing engine to overheat and not run properly. Ford Dealership told me engine needs to be replaced. The engine design is bad and the issue will just continue without a newly designed engine block (2019 or newer). They want me to pay $8,500 to replace their poorly designed engine. Car is at 136,000 miles. Most of which are highway miles.

Check engine light came on after rough start. Had dealership check 9/28 and coolant is leaking into the 2nd cylinder requiring engine replacement. 71K Miles on car.

Engine 2.0 had coolant leak at 71k miles went off extended warranty a month before this was January 2023 we took to ford was informed it need a new engine. On driving it home truck was overheating and turbo charger was glowing red. Had it towed to HCC college auto shop where it sits. Ford motor company has put out many service bulletin on this series of engine but done nothing to remedy problem. Why isn't this engine recall due to faulty design.

The contact owns a 2017 Ford Edge. The contact stated that the engine would shake upon the start of the vehicle as the check engine warning light illuminated. The contact called Bert Ogden Ford(13752 Lupine Rd, Lyford, TX 78569) where she was informed that a callback would be received however had not heard back. The contact also stated that while the vehicle was idle in a parking lot, the temperature increased and the engine was shut off. After the engine had cooled, the contact attempted to restart the vehicle but the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the engine failed due to a gasket leak. The manufacturer was notified of the failure and they referred her to a different dealer. The vehicle was driven to another dealer where they confirmed the engine failure diagnosis and informed that the VIN was not included in any recalls. The vehicle had yet to be repaired and remained in the dealer's possession. The failure mileage was approximately 65,000.