2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 52,000.

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the coolant temperature warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The contact stated that the dealer referenced TSB: 22-22229. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the dealer. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford Edge. The contact stated while driving 40 MPH, there was smoke coming from the engine. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that coolant was leaking into the engine. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall related to the failure. The failure mileage was approximately 70,500.

The Ford dealer confirmed that the engine was cracked and leaking coolant into the cylinders. The engine light was on and the car would shudder and RPM's would drop. Before the dealer confirmed the problem I had the ignition coils replaced and all spark plugs replaced. Issue remained unresolved. At any time, the car could stop and I would be stranded. I found numerous incidents exactly like this online reported by Ford owners. The dealer was very familiar with the problem as was Ford Corp. when I called them. This is a manufacturer problem and they are not taking any responsibility!! There should be a recall on this issue. I have gone to great expense and inconvenience. Angry Ford customer.

Without warning, aside from the check engine light at the time of incident, 2017 Ford Edge suffered a catastrophic engine failure due to coolant intrusion at 70,164. Vehicle was taken to Junge Automotive Group (Ford Dealer) and deamed undrivable without complete engine replacement. Junge or Ford is in possession of the engine at this time. This is a known problem by both Junge and Ford Motor Company as well as an active problem based on internet results when searched.

Coolant leaking into the engine block. Blue smoke coming out the back of the tailpipe upon start up. Constantly refilling coolant to prevent overheating of the engine. No outside coolant leak present.

Vehicle has a knocking noise and struggles to start up and when it does it shakes. When driving the vehicle it can lose power to the wheels. In one instance I was driving on the highway around 75 mph when it suddenly lost power and could not go about 35 mph. Now the vehicle will not start at all.

The contact owns a 2017 Ford Edge. The contact stated while driving 20 MPH, he became aware of an abnormal smoke odor. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be repaired or replaced. The vehicle was repaired. The manufacturer was made aware of the failure and offered to cover 40 percent of the repair cost. The failure mileage was approximately 61,664.

The contact owns a 2017 Ford Edge. The contact stated while driving 70 MPH, the vehicle overheated, and the check engine warning light illuminated. The contact stated that she allowed the engine to cool off, checked the coolant level, which was empty, and added coolant to the coolant reservoir. The contact stated that she was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure recurred while driving from the independent mechanic, and the engine seized. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion in the cylinder and the engine block needed to be replaced. The contact stated that the vehicle had been serviced for oil change, and coolant had been added to the vehicle prior to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 77,500.

The contact owns a 2017 Ford Edge. The contact stated that while driving 40–50 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where the engine coils were replaced, and a coolant flush was completed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that there was coolant leaking into cylinder #3. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 83,000.