2016 FORD EDGE Complaints
View complaints related to 2016 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 2016 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 FORD EDGE- Searsport, ME
I started my Edge as I always do and the display panel kept changing from audio, to settings and on and on. It went thru all the choices and it kept going for about 20 mins until I could safely pull over to find the problem. The radio continues to play thru .the clicking of it changing choices. When I pulled over I put the car in park and shut my edge off, waited a few mins and started it again. It continues to cycle thru the choices. I shut the car off again, opened my door , closed my door, then restarted my edge. This stopped it from cycling thru the options again. I am also wondering about the other two recalls for my edge, the rear brake line and the rear camera. It has been over 6 months since I was notified and would like these fixed or give me a new car. Brakes are a very important thing and I do not think you really know what will happen if I’m going 60 mph down the highway and I have to stop quick. Please reply to this and let me know about the cycling thru choices and if you have a fix yet for the other recalls
Source: NHTSA WEB SITE -
2016 FORD EDGE- Mundelein, IL
The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD EDGE- Brooklyn, NY
I want to open a criminal case. A car dealer is reselling this vehicle for 8,500 dollar with odometer of 94,000 approximately. The title say over 240,000 miles. They have clearly tampered with is i have more 10 supporting evidence to show for their fraud. They have dealer license in florida and are operating used car sale here new york city bronx. I called north Carolina DMV where they confirm the milage of vehicles and i have car fax as supporting evidence. I have made complain with FTC and BBB. They should be in jail.
Source: NHTSA WEB SITE -
2016 FORD EDGE- Lexington, KY
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where the contact was informed that the rearview camera could be replaced at the owner's expense; however, the vehicle could not be repaired under the recall because the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD EDGE- Prosper, TX
Coolant intrusion into 2 and 3 cylinder, only 80,000 miles and the vehicle has been maintained religiously and we have to replace the engine!
Source: NHTSA WEB SITE -
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2016 FORD EDGE- Flower Mound, TX
Vehicle Information: Year/Make/Model: 2016 Ford Edge SE Engine: 2.0L EcoBoost Mileage at Failure: ~79,000 miles Description of the Problem: I am reporting a safety-related defect involving engine coolant intrusion into the cylinders on my 2016 Ford Edge equipped with the 2.0L EcoBoost engine. At approximately 79,000 miles, my vehicle experienced engine misfires and internal coolant loss. A Ford dealership diagnosed the issue as coolant intrusion into the engine cylinders caused by internal engine block failure, which required replacement of the engine block / engine assembly. Safety Concern: This failure presents a safety hazard due to: -Sudden loss of engine power -Risk of engine stalling while driving -Increased chance of breakdown in traffic -Potential loss of vehicle control in certain driving conditions An engine should not experience catastrophic internal failure at this mileage under normal operating and maintenance conditions. Known Pattern and Manufacturer Awareness: This issue is well-documented across numerous Ford vehicles equipped with the 2.0L EcoBoost engine, including the 2015–2018 Ford Edge and other Ford models. Ford has issued multiple Technical Service Bulletins (TSBs) addressing coolant intrusion into the engine cylinders due to engine block design issues, demonstrating manufacturer awareness of the defect. Despite this, no recall has been issued, and affected owners are often denied assistance once the vehicle is outside the warranty period. Request to NHTSA: -Review this issue as a potential defect investigation -Evaluate the frequency/safety implications of coolant intrusion failures in Ford 2.0L EcoBoost engines - Consider whether further action or recall is warranted to protect vehicle owners and the public
Source: NHTSA WEB SITE -
2016 FORD EDGE- Wenatchee, WA
The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the brake pedal was depressed to the floor, and the vehicle slowly came to a stop. The vehicle was taken to the dealer, where the vehicle was diagnosed with brake failure. The contact was informed that the rear brake hoses had ruptured and needed to be replaced; however, parts were not available. The vehicle was not repaired. The contact stated that the failure had occurred while the family was in the vehicle. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, parts were not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD EDGE- Wenatchee, WA
On January 25, 2026, my 2016 Ford Edge experienced a catastrophic brake system failure corresponding to NHTSA Safety Recall 25V-544. The front brake jounce hose ruptured at the crimp, resulting in the immediate and total loss of brake fluid and zero braking pressure. The vehicle is effectively without brakes and is unsafe to operate. ?I attempted to schedule service with the authorized dealer (Pat Armstrong Ford in Wenatchee, WA). The dealer refused to intake the vehicle or authorize a safety rental/loaner, citing that "no remedy is currently available" from Ford Motor Company. ?I am currently stranded with a vehicle that has actively failed due to the safety defect described in the recall. The manufacturer's inability to provide a timely remedy, combined with the dealership's refusal to provide alternate transportation for a "Vehicle Off Road" (VOR) condition, presents an immediate safety risk. I have attached photos verifying the ruptured hose and fluid saturation.
Source: NHTSA WEB SITE -
2016 FORD EDGE- Celina, TN
The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repair were not yet available. The vehicle was taken to the dealer; however, the contact was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 FORD EDGE- Newark, OH
Every time I fill my gas tank up the car acts like it will not turn over and gives me a battery error. I have a brand new battery in my car and key just replaced both December 2025. After turning the car off and waiting then hitting the start button the car will start up then shutter. After going down the road it's fine and doesn't have the issue of not starting.
Source: NHTSA WEB SITE