2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the brakes failed to operate properly, causing the stopping distance to become extended. Additionally, the brake fluid warning light was illuminated. The approximate failure mileage was 72,000.

While stopped at closed train tracks, my brake petal depressed about 2 inches further. After this I was having trouble breaking, I quickly pulled into a parking lot and had my car towed a nearby dealership. There is a recall out for the break line of my car, 25v544. The dealership called and confirmed that the ruptured break line is due the to outstanding recall that currently has no resolution. The dealership is trying to charge me for the repair of the break line, but promises a reimbursement once a solution is released for the recall. I believe that since the recall has had no resolution since September 2025, they have not fixed the issue in a reasonable amount of time and should not charge me for the break line repair.

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle and depressing the brake pedal, the brake pedal went to the floorboard. The contact heard a popping sound coming from outside the vehicle and discovered that the brake hose had ruptured and was leaking brake fluid, and the vehicle was towed to the dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.

The contact owns a 2017 Ford Edge. The contact stated that the rear-view camera displayed a distorted image while in reverse(R). The contact then received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 63,000.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was depressed while slowing for traffic, and the brake pedal went to the floorboard. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the rear brake lines were cracked and needed to be replaced. The contact was aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); and was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 88,307.

There was a leak in the engine coolant system causing the engine to warp and fail. The engine had thousands of dollars worth of work this year due to other issues. The backup camera stopped working as well and the recall can't be fixed because there aren't parts for it. This engine failure is costing me $9,000 because it can't be repaired and I now have to pay off the vehicle because it isn't worth the cost to put in a new engine. This is a known issue with this model of Ford. Why hasn't it been recalled?!?

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

What component or system failed or malfunctioned, and is it available for inspection upon request? Yes, the engine (long block) is leaking coolant into the cylinder. How was your safety or the safety of others put at risk? This is a known problem with these vehicles. Some vehicles have locked up while driving or caught on fire. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. Thousands of people have reported this problem with this 2.0 ecoboost engine (especially years 2015-2018) and ford has done nothing about it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The ford dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The check engine light has been coming on and off for the past year. We were told not to worry about it. It was nothing emergent unless it came on and started blinking.