2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated while driving at various speeds, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who replaced a vacuum seal, and the check engine warning light was no longer illuminated. Approximately a week later, the failure reoccurred. The vehicle was taken to the local mechanic who diagnosed that cylinder #1 and #3 was misfiring. The spark plugs and ignition coil were replaced. The vehicle was later taken back to the local dealer who determined that coolant was present in the engine block, and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 104,000.

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 30 MPH, the vehicle suddenly decelerated and failed to properly accelerate. The vehicle was parked at the residence and later examined by an independent mechanic who discovered there was no anti-freeze in the engine. The mechanic determined that the water pump had failed. The vehicle was later towed to the local dealer who confirmed that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 46,750.

The contact owns a 2017 Ford Edge. The contact stated that the vehicle had experienced rough starts. Additionally, while driving at various speeds, the vehicle would not properly accelerate, with the check engine warning light illuminated. The vehicle was taken to the local mechanic who determined that coolant had leaked into cylinder #3. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 100,000.

The contact owns a 2017 Ford Edge. The contact stated while his grandmother was driving 35 MPH, the temperature gauge started rising quickly and she saw steam coming from under the hood. The contact stated that the check engine warning light was illuminated. The driver was able to park the vehicle at her friend's residence and called the contact to inspect the vehicle. Upon inspecting the vehicle, the contact noticed that the coolant level was low, and added a gallon of coolant to the reservoir. The contact stated there was no evidence of a coolant leak on the ground. The contact took the vehicle to the local dealer, where it was diagnosed with needing the long block engine to be replaced due to coolant leaking into the engine cylinders. The vehicle was not repaired. Upon investigation, the contact associated the failure with TSB: 22-2133. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Edge. The contact stated while driving 45 MPH, the brake pedal was depressed and remained on the floorboard. The contact stated that a loud popping sound was heard, and the vehicle came to a stop with the stopping distance extended. The brake warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the front driver’s side brake hose needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 69,857.

Under acceleration the vehicle will sometimes enter into limp mode. Vehicle will violently brake and come to a halt and the driver can only accelerate up to +/-5MPH to be able to pull off to the side of the road. The deceleration when this happens is sudden and violent. During this event the steering wheel is difficult to turn. ALL dash warning and fault lights flash during the malfunction. You have to pull over, shut the vehicle off, and then restart. This has happened with our two kids in the vehicle while merging onto a freeway. I have brought it to Ford 4 times. The first time they said a harness was loose and they fixed it. Other times they blamed my use of a narrower diameter winter tire, but it happens with the stock wheels as well. The malfunction continues to happen. They have not been able to duplicate the issue, so they asked me to drive around with a OBD2 scanner attached. When the malfunction happens, no error codes are reported. The Ford technician said that if it were their vehicle, they would not drive it with their children in the car. Ford has had the vehicle for almost a month now and have requested we pick it up because they cannot duplicate the malfunction and have suggested that I drive until it happens again, which is pointless as the malfunction does not trigger an error code. My wife refuses to drive the car, especially with our children in it. I have talked to Ford corporate, and they said they would escalate, but now they are not returning my emails or answering their phones. Any help you can provide would be greatly appreciated. It may be helpful to know that when I first started bringing the vehicle in for this malfunction, it was still 100% under warranty. Thank you.

1) Component failure is the engine block. I have 77K miles and have recently had my Check Engine light appear. After spending several hundred dollars to have sparkplugs and the Cylinder #2 tube replaced, the issue persisted. I then started to realize my coolant reservoir was very low, so I added coolant - but I noticed I was losing coolant on a daily basis, not only that, my engine, at start-up, was very, very rough with a lot of white smoke coming out of my exhaust. After doing some research, I then learned, that the problem is coolant intrusion into the #2 cylinder, which will require an entire engine replacement. Several times last week and this week I was driving and had my overheating warning flash on - my engine temperature gauge was in the red area as my engine was overheating due to loss of coolant. At one point, I thought I was going to blow-out my engine while going 65mph - it was frightening since I had my ten year old daughter with me. I got home and refilled the coolant immediately. A couple days later my engine overheated again taking my daughter to school. We only have one car, so this is incredibly nerve-racking, extremely stressful and very, very disappointing. 2) My and my family's safety is being compromised by what appears to be a known issue on 2017 Ford Edge cars. I have learned there is a TSB on this issue, but no recall. 3) The issue has not been confirmed by a technician. 4) My car has not been inspected by anyone other than the service technician who replaced my sparkplugs. 5) I had the Check Engine light appear for the last three weeks; since the first few days of May, 2023. Expenses: I have had to pay about $500 already, but I was told by two Ford dealers that the cost for an engine replacement was $8,000 and $10,000 respectively. Why should I have to pay for a known Ford issue of this magnitude? And why should I have to place my family's safety in jeopardy, we only have one car, every time we have to take the car to go somewhere?

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle overheated. Additionally, the check engine warning light illuminated, and the vehicle shuddered. The contact stated that the failure was a persistent failure. The vehicle was taken to the dealer, who informed the contact of coolant intrusion into the engine block. The contact related the failure to Technical Service Bulletin: 22-229 (Coolant Intrusion). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 60,000.

Known Ford Edge engine issue. my 2017 purchased new at 81K miles has engine coolant leaking into cylynder 2. Engine light code p0302 and p316. Miss fire on start up. At dealer and informed it needs new engine long block at a cost of $8400. It is out of warranty obviously and this is a serious issue that is well documented online. Ford needs to have a recall on this issue. Paid $46k for a car that is disposable at this point as I can not replace an engine.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light illuminated. The contact took the vehicle to the dealer who diagnosed that there was a misfire in cylinder #3. The spark plug and coil was replaced. The vehicle was repaired; however, approximately 2 days and 30 miles later, the engine started running rough. The contact called and informed the dealer that coolant was leaking into the cylinder from the engine block and the vehicle was emitting white smoke while driving. The vehicle had since failed to start the engine and the vehicle had become inoperable. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000.