2017 FORD EDGE Complaints

View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,290 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 FORD EDGE
    - Mansfield, OH

    My 2017 ford edge check engine light came on with an error code P0302 cylinder 2 misfire. I took it to a local mechanic who replaced the spark plugs and engine coils. Within 3 days the check engine light returned along with engine running rough. The mechanic discovered the same error code and decided the new engine coils were defective. 3 days later the same issue occurred. I have had my engine coils replaced 3 times. Today the mechanic completed a pressure test to discover that coolant is leaking into my engine and advised contacting ford as there has been a technical service bulletin by ford. I have now discovered this is a common issue with fords motor in the edge model and continuing to drive this vehicle will put myself and children in danger as there is a risk of engine fire.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Villa Rica, GA

    About the car in January of 2022. I was told By more than one ford motor company service employee that ford motor company only installs new engines when an engine fails and has to be replaced. In a nine month period the car has had four new engines and two turbos. I learned after it needed the 2nd asylum. At the dealership who installed the 1st engine put a junk yard motor in it claiming it was new from Ford motor company. The parts numbers that are on the receipt are in fact ford motor company parts numbers. When the motor was taken out for the 2nd engine to be put in it I saw it with the service manager it had rushed all over it and a. Two thousand fourteen stamp on the back of it. They refuse to even acknowledge this and do anything about it. Meanwhile in one year I have over $40000 in cost for toes hotels and rental expense that they refuse to acknowledge. I have had the car maybe 4 months out of the past 15 because of its continued breakdowns and engine replacement requirements. All of these issues started. Less than twenty four hours after purchasing and receiving my vehicle. This is a very shortened version and detail of my. Experience with the Ford Edge I bought 2017 model in January of 2022. I have plenty more documentation pictures. Emails et cetera. Regarding. Nightmare of A. Vehicle and each? Breakdown That has happened time and time again. Car is back at a dealership now awaiting its 4th engine and God. Knows what else Ford. Needs? To. Recall this ego boost. Motor and make it right for all the customers that have lost so much money and had so much. Frustration with something they thought and were told would be a reliable safe car for their family period. In total I have over seventy five thousand dollars in a two thousand seventeen ford edge that I have owned and paid off all inside of the past year. This vehicle has put me in so much debt that my credit is now ruined. I have put just as much money in rental cars as I did. Pay for this vehicle and it

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - San Marcos , CA

    We took our vehicle in due to a check engine light and rough start and idle. Upon inspection -Code #P0303 (Cal 3 Misfire) The technician noted no coolant in reservoir and no external leaks were noted. They said we need a new engine because of that internal coolant leak and referred us to the manufacture to in hopes of replacing the engine.- My safety and the safety of my family was put at risk because the engine for one could have actually caught fire or stalled while driving. - Yes the problem has been reproduced and confirmed by a dealer. - No, the vehicle has not been inspected by police or insurance. - No, warning lamps did not originally turn on. It came at a much later time after the problem had been going on for a while.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Monroe, WA

    Approximately one month ago I noticed that my engine began running roughly upon a cold start. The engine was misfiring and running rough until the vehicle warmed up. Shortly afterwards, the Check Engine light came on. I took my vehicle to the original Ford Dealer for service. The Service Consultant contacted within a day with the following information: - Identified the Check Engine light as an Engine Misfire in cylinder X (I don’t recall) - Misfire was caused by coolant intrusion. I immediately asked if it was a head gasket. He said no, and proceeded to tell me: -Coolant is leaking into cylinder -There is a crack in the engine block between coolant passage and cylinder X - They have seen this in the past, and apparently is a known issue, and Ford has since fixed the design of this engine (EcoBoost 2.0L). - The extended warranty company denied the claim as their claim was that the "Engine Block" failure was NOT caused by the failure of an internally lubricated part. I have found the following information regarding this engine flaw: - There is a class-action lawsuit Reed et al. v. Ford Motor Company - 1:20-cv-01631 against Ford specifically about this problem. - Ford has issued a TSB (# 22-2229) outlining the issue, troubleshooting, and repair process. - This flaw can cause engine cooling issues, engine overheating, engine fire, catastrophic engine failure. - The fix to this problem is an Engine Long Block replacement. - There have been issues with other EcoBoost engines, and Ford has even issued a CSP to replace 1.5L EcoBoost engines on Ford Escapes. My confidence in vehicle reliability is non-existant at this point, and my main concern is that an engine failure will strand me or my family, or result in an engine fire.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - San Francisco, CA

    A check engine light came on in our 2017 Ford Edge 2.0L engine and the engine would shake when turning the car on. After taking it to the dealership, the car had two codes that came up: 0316 and 0302. After inspecting the car further, the diagnosis was that it was a blown head gasket. The car has 34,000 miles, and this issue should not happen this early. After some research, we learned that Ford Edge with our 2.0L engine, years 2016-2018, keep having this engine issue. Our understanding is this is a known issue due to the block design and the head gasket seal not being sized large enough. This problem was reproduced by the dealership and the recommendation is to replace the entire engine with a new 2.0L produced after 2018 when Ford redesigned the engine addressing the problem. The online community is complaining of having to deal with very high repair costs of this issue (needing to replace the whole engine), but Ford has not addressed it with the many owners or issued a recall.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Davenport, IA

    The contact owns a 2017 Ford Edge. The contact stated that a crack had formed over the passenger’s side dashboard where the air bag was located. Over time, the crack on the dashboard expanded. The vehicle was taken to the dealer where the failure was confirmed; however, the mechanic found no defect with the vehicle. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and agreed to cover 60% of the cost of the repair. The vehicle had yet to be repaired. The failure mileage was approximately 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Bryan, TX

    Very well known problem with the 2.0 echoboost engines coolant leaks causing cracks in the cylinders and engine failure. Could go up in flames and caused a staul when accelerating before diagnosis. Ford refuses to repair or recall and thousands are suffering because of this engine faulty design.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Abilene , TX

    On 03/16/2018 my wife noticed her brakes were not working correctly. The brake pedal would go straight to the floor and she had trouble getting the car to stop. She called and said the warning for low brake fluid came on as well. When she arrived home I noticed the rear driver side brake line was leaking. The car had to be towed to Arrow Ford in Abilene, Texas. The dealership tried to say my wife ran something over but the location behind the rear shock does not allow any room for debris to hit the brake line. We’ve already have had the front brake line rupture before the recall on the front brake lines. We had to pay out of our pocket without reimbursement and now we are going to pay for the rear brake line to be replaced. This is an extremely dangerous issue with ford brake lines that needs to be addressed. Luckily my wife was driving in town at slower speeds cause this could have been fatal. There has been no inspection on the component except from the dealership mechanic after the rupture. Currently my wife’s vehicle sits at the dealership waiting for repairs.

    Source: NHTSA WEB SITE
  • 2017 FORD EDGE
    - Apollo Beach, FL

    The contact owns a 2017 Ford Edge. The contact stated while driving approximately 35 MPH, the vehicle nearly stalled. The contact observed a cloud of white smoke coming from the exhaust pipe. The contact stated that the check engine warning was illuminated. Additionally, there was a message indicating a misfire in cylinder #4. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had been repaired. The contact researched online and related the failure to Manufacturer Communication: 22-2229 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 74,559.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 FORD EDGE
    - Oak Park, CA

    The engine light came on to warn me of an engine problem. Come to find out there is a Technical Service Bulletin on this issue for many Fords. This has been confirmed by Ford dealer service center and Ford customer service. This first appeared about a month ago in my car. However, Ford refuses to help and is making people buy new engines. This should be a RECALL. It is terrible that Ford is not being forced to recall all vehicles with this potential problem and cover the costs for repair. They are reponsible for this safety issue.

    Source: NHTSA WEB SITE