2017 FORD EDGE Complaints
View complaints related to 2017 FORD EDGE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,290 complaints submitted for the 2017 FORD EDGE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 FORD EDGE- Greenwood, AR
The 2.0 ecoboost engine failed in my 2017 Ford Edge Titanium when coolant began pouring into the number two cylinder. I had a warranty on it so it is currently being replaced with a remanufactured engine since this is a common issue with this particular engine. I felt unsafe driving it because it was unclear when or if it would overheat and stall me on the side of the road. The vehicle is currently at an independent service center where it has sat for over three weeks while they worked with the warranty company on a replacement plan. There was an inspection done at the service center. The check engine light came on a short while after I purchased it, at less than 500 miles of being driven by me. The code was "Misfire in cylinder 2", which was caused by the coolant flooding the cylinder. This is a common issue with this particular engine from what I have read online since purchasing it and Ford should do the responsible thing and recall them all before someone is injured from it overheating.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Bowling Green, KY
The engine light came on. I took it to the Ford dealership and they stated there was a misfire in piston #3 which was because coolant was leaking into the engine. The only way to repair would to replace the engine. The vehicle is available for inspection at any time. My safety and the safety of my children are put at risk because the engine should stop at anytime causing potential danger while driving. The Greenwood Ford dealership has confirmed and diagnosed the issue. No one other than the dealership and an independent service center has inspected the vehicle. The engine light came on causing me to take the vehicle in. The dealership stated that this is a known issue for my vehicle type with this exact engine.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Palm Beach Gardens, FL
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and the engine coils and the radiator were replaced however, the failure continued. The vehicle was taken back to the independent mechanic and the head gasket was replaced but the failure recurred. The vehicle was taken to the independent mechanic and the contact was informed that cylinder #2 had a crack and that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The failure mileage was 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Plainfield, NJ
The contact's daughter owns a 2017 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer, where it was diagnosed that the torque converter and bolts needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train) however, the VIN was not included in the recall. The failure mileage was 88,317.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 FORD EDGE- Westerville , OH
Coolant is leaking into cylinder 2 and the ford shop I dropped it off at today is currently running diagnostic. IT'S going to be the same issue that 1000s if not 100,000s of owners with the 2.0 ecoboost have; a replacement engine that Ford forces owners to cover the replacement engine themselves. My wife has had the car since about Aug 2022, still owes $23000 and now we have to figure out how to pay for engine.
Source: NHTSA WEB SITE -
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2017 FORD EDGE- Hampton, GA
car would not accelerate on highway almost causing a major collision. found out that coolant is leaking into gasket causing a misfire. resulting in engine failure. i have an ecoboost model engine. ford will not honor replacing these engines.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Albuquerque, NM
the vehicle stopped going into “Reverse” and the transmission indicator remains in “Neutral” even when shifted to the “Park” position which has made the vehicle prone to rolling unless the Electronic Parking Brake is engaged. Once in the “Park” position the vehicle will not shift into any other position and remains locked unless the Shift Lock Release is engaged to allow the vehicle to shift into “Drive”
Source: NHTSA WEB SITE -
2017 FORD EDGE- Cardiff, CA
Due to faulting welding in the torque converter, the transmission failed and the car would shudder and disengage while driving. This problem was associated with a separate recall for the identical year, make and model vehicle where the torque converter failed and Ford Edge's from July 2017 to March 2018 were recalled: https://www.motorsafety.org/ford-recalls-vehicles-with-defective-torque-converters/ This vehicle was purchased in March 2017, so the recall should apply to earlier vehicles as this is a clear and present danger. A serious accident could result from the torque converter failing while the car is driving. Additionally, Ford refused to compensate me for my out of pocket repair costs. I strongly urge the NHTSA to expand the recall and reduce a serious hazard to owners of earlier models.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Bardstown, KY
Around 50,000 miles my edge broke down, following warranty protocol I took to dealership and found out fluids were leaking into my motor. Had to replace engine, coil pack and cylinders. Less than a month later the engine light came back on and took it to a ford mechanic. The warranty approved motor was having the same issues as motor replaced. I needed another engine. Only somehow less than 2,000 miles and I wasn’t covered anymore through warranty. I had to find another motor and pay out of pocket for it to be replaced.
Source: NHTSA WEB SITE -
2017 FORD EDGE- Houston, TX
2017 Ford Edge 2.0L Ecoboost Engine Block: Very rough sputtering/misfire detected once I started driving, a Flashing check engine light appeared, P-0303 code (Cylinder 3 Misfire), White smoke, Engine coolant leaking into Cylinder 3 causing a misfire. After starting the car and driving it a very short distance, the engine started sputtering and misfiring really bad. Check engine light came on and was flashing. Went back home to check the code which was a P-0303 = Cylinder3 misfire. Apparently, there is a design flaw in these engines and a Ford TSB-22-2229 has been issued for the problem. New engine block replacement is the only fix.
Source: NHTSA WEB SITE