2017 FORD EDGE Complaints

The engine light came on my 2017 2.0L Ford Edge, I took it to the dealership and after a short diagnosis it was determined that my vehicle's engine needed to be replaced due to coolant intrusion into the cylinder. The vehicle mileage was 77850 and I was just under two months out of the 5 year 60K warranty. Ford Motor Company has been aware of this problem, they generated and sent out to the dealerships a Technical Service Bulletin #22-2229. I as the consumer was never made aware of this possible issue by Ford Motor Company. Ford Motor Company has refused to take full monetary responsibility for this defect,

I started experiencing a rough idle and engine misfire. The check engine codes indicated cylinder 3 misfire. Was advised several times to replace spark plugs and coils but after no success had further diagnostics that showed crack in cylinder 3 allowing coolant to leak into the engine. Required new engine at 96k miles.

The contact owns a 2017 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle was driving rough. Additionally, the engine was misfiring. The vehicle was taken to the local mechanic who diagnosed that coolant had leaked into cylinder #2. The vehicle was then taken to the local dealer who confirmed the diagnosis and indicated that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH and attempting to make a turn, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The message "Brake Fluid Reservoir Low" was displayed. The contact continued driving in the straightforward lane. The contact engaged the electronic parking brake and the vehicle stopped. The contact was able to continue driving to his residence at a slow speed. The contact then noticed that there was no brake fluid in the brake fluid reservoir. The local dealer was contacted and informed the contact that parts for recall repair were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,534. Parts distribution disconnect.

Check engine light came on repeatedly, and final determination was the head gasket was leaking coolant into cylinders. Result, engine need to be replaced. Vehicle is a 2017 Ford Edge, 54M miles, but less than one month out of 5 year drivetrain warranty. Research shows that Ford has been aware of the problem for at least 3 years (NHTSA ID 10162071 and Ford TSB 19-2208 and TSB 19-2346). A head gasket should last for 200M miles. I found a website where at least 60 other owners are experiencing this problem, and for the most part, Ford is hiding behind the "expired warranty" excuse. Correction for this problem approaches $9000. My car now sits at a Ford dealer awaiting a replacement engine. The dealer is unable to give me any idea as to when I will get my car back. Ford has really dropped the ball on this, and I hope you can step in and get their attention.

The contact owns a 2017 Ford Edge. The contact stated while driving, the service engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine was overheated, and the fluid leaked into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 39,000. The contact stated that Ford is aware of the engine failure. However, when asked if the vehicle could be a part of the recall, Ford stated that recall is applied in order by the VIN. It is not yet available for the VIN of the contact's vehicle. No repairs or remedy has been offered yet.

The contact owns a 2017 Ford Edge. The contact stated that while at a complete stop, both the check engine and low coolant warning lights illuminated on the instrument panel as the vehicle began to overheat. The contact checked his fluid levels and saw that his coolant level was low despite a recent service visit. The contact placed coolant into the vehicle and managed to drive home. The vehicle was then towed to a dealer where he was informed that coolant had leaked into his oil reservoir and that the head gasket needed to be repaired. The manufacturer was notified of the failure and referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 72,000.

2017 FORD EDGE. CONSUMER WRITES IN REGARD TO FRONT BRAKE FLEXIBLE HOSE LEAK SAFETY RECALL. THE CONSUMER STATED THE VEHICLE HAD 2 RECALLS NEEDING TO BE COMPLETED. DUE TO A WAITING LIST, THE DEALER REQUIRED THE VEHICLE TO SIT IN THE PARKING LOT FOR 3-4 DAYS BEFORE BEING REPAIRED. THE CONSUMER WAS UNABLE TO BE WITHOUT A VEHICLE FOR THAT AMOUNT OF TIME. THE CONSUMER REQUESTED ASSISTANCE HAVING THE VEHICLE REPAIRED SOONER.

The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle, the check engine warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with a coolant leak and needed the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.

The contact called on behalf of the owner of a 2017 Ford Edge. The contact indicated that the owner of the vehicle reported that after the exiting the vehicle with the engine idling, the vehicle suddenly drove in reverse and crashed into the interior wall of the garage and a tree. No injuries were reported and no police report was filed. The vehicle was later towed to the repair facility to repair the body damage only. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 32,000.