2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated that the liftgate would independently close whenever opened. The contact had spoken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.

Engine coolant getting into cylinders with symptoms of coolant loss, white exhaust smoke, rough running engine, and engine light on. This leads to rapid loss of coolant. I need to refill the coolant at the end of each day of driving, creating a potential further engine damage and risk of fire. A Ford dealership inspected the vehicle and determined these facts to be the case. The repair they deemed necessary is a new long block -- on my vehicle of only 45,000 miles -- at a price of $8,500.

The contact owns a 2017 Ford Edge. The contact stated that after exiting the vehicle, the vehicle inadvertently reversed. The vehicle rolled into the embankment across the street and stopped. The contact got into the vehicle and drove back to the residence. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 25,200.

MY ENGINE LIGHT CAME ON -7/10/2022. TOOK IT TO FIRESTONE BECAUSE IT WAS THE WEEKEND AND THEY SAID THEY COULD FIX THE PROBLEM SO I COULD HAVE CAR BACK FOR THE MONDAY MORNING. I DROVE IT TO WORK FOR EXACLTY A WEEK AND THE ENGINE LIGHT CAME BACK ON-7/17/2022. TOOK IT BACK TO FIRESTONE AND HE PUT IT BACK ON THE DIAGNOSTIC AND FOUND THE SAME PROBLEM. HE LOOKED IT UP ON FORD.COM AND FOUND OUT THAT THERE IS A PROBLEM WITH THE ENGINE LONG BLOCK AND PRINTED IT OUT THE REPORT FOR ME. I HAVE AN APPOINMENT FOR AUGUST 2 TO HAVE THEM LOOK AT IT BECAUSE THAT WAS THE ONLY DAY CAN GET ME IN.

(EcoBoost Engine) I took my Ford Edge to Art Hill Ford in Merrillville, Indiana because of coolant lost, overheating, engine sputtering and check engine light. The truck was diagnosed with coolant entering the number 3 cylinder. Cost to repair $5,725.00. The truck needs an engine. I was told by a service adviser that this is a problem that is common and known by ford. That Ford had previously help some of their customers with the cost to repair this problem. I was given a service number to call. I called the number and was told that ford would not help in any way with this problem. Doing research this is an ongoing problem with the head gaskets for this engine. Known by ford for years. This problem causing loss of engine power or failure, overheating, and or fire.

I have 2 manufacture RECALLS………. -1st recall is very recent “NHTSA Safety Recall 22V413……….waiting on Ford to distribute the parts to dealerships. -2nd recall is from 2020 “Front Brake Flexible Hose Leaks”………I’ve contacted 4 local Ford Dealers in the Jackson area, TN…….and NO ONE HAS THE BREAK HOSES. ITS BEEN 2 years!”!”! I’ll be seeking legal advice….I’m in fear of driving my car…. My neighbor who has the same model car had BOTH Brake Hoses break while she was driving. She literally had no brakes while in traffic. Can you help me??

I am told my APIM module needs to be replaced. My touch screen will go black and then come back on. I am unable to use handsfree phone due to system not staying connected to my bluetooth. The radio will not turn off or on and sometimes will come on and be blaring while driving. The GPS does not work at all and if it decides to even show up on the screen will not follow streets at all. The warning sounds and lights will go off randomly while driving even if I am not close to something on the sides of my car. My backup cameras do not work all the time. The cruise control will not keep distance and will stop working randomly. The entire touch screen will not respond to any touch. These items are very distracting and unsafe at best. There has been no accidents to cause these problems. The manufacturer has not been able to help me locate any replacement parts despite pre-paying for the expensive module. I have been waiting 6 weeks without anyone being able to tell me when a module is expected. Meanwhile I do not know what else will stop working on my car. Ford has had a history of problems with the APIM modules and there was even a class action suit that was won by the consumer for the same thing in Lincoln vehicles. I just want the part and for my car to be fixed.

The engine in our 2017 Ford Edge leaks coolant into the cylinders, causing misfire and posing a fire hazard. We took our vehicle into the shop due to a check engine light and low coolant warning that came on randomly and were informed we needed a new engine. The check engine light never blinked to alert us of the misfiring cylinder. The mechanic noted that cylinder 1 was "full of coolant." The service advisor cited a technical service bulletin 22-2224 that detailed the defect of the engine on several models of vehicles across several years. There is no recall on the defect. The service advisor stated that Ford has been aware of the issue for years and redesigned the engine as a result. We were never notified about the potential issue.

The contact owns a 2017 Ford Edge. The contact stated while accelerating, exhaust fumes were entering the cabin of the vehicle through the A/C vents. The contact stated that it was difficult to breathe inside the vehicle. The contact stated that the windows would be rolled down for better breathing while in the vehicle. The vehicle was taken to the dealer who replaced the truck led gasket and other unknown parts. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 400.

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was in the park position, the driver was exiting the vehicle with the door open when suddenly the vehicle rolled and the driver's side door struck the driver and knocked her down. The vehicle came to a stop on the street after rolling down the driveway and there was no crash. The contact sustained severe injuries to her leg and medical attention was provided. There were no warning indicator lights illuminated. There were no reported fire, air bag deployment crash, or police report filed. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.