2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated that the rear taillights had condensation build-up on the inside of the taillight housings. The dealer was contacted and notified of the failure. The dealer confirmed that the issue was common. The dealer stated that the panel where the rear taillights were located needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

Check engine light indicates cylinder misfire. Repair folks assume its spark plug related. Coolant is leaking into the engine causing this and by the time it is figured out the engine needs replaced! It is a known and well documented problem with these vehicles. I believe that FORD should be held liable for the cost of these engine replacements. It appears to happen around 60-65k miles. Unfortunately, owners of these vehicles are unaware of the issue until it happens to them. This is exactly what happened to me and I did research after the fact. I would implore for FORD to issue a recall and pay for these new engines.

After taking my vehicle to the shop, it was discovered that engine coolant is leaking into cylinder 3 causing a misfire. Was told that I will have to replace engine with 94,000 miles at a cost of $8500 of my own money. There is a TSB out there, but it is not covered by Ford. Extremely frustrating.

The contact owns a 2017 Ford Edge. The contact stated that the panoramic sunroof cracked and shattered. The contact stated the failure was noticed when the vehicle was being cleaned. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 17V205000 (Structure). The approximate failure mileage was 62,000. The consumer stated Ford and the dealer was contacted numerous times to no avail, and both stated there was no record for a recall.

The contact owns a 2017 Ford Edge. The contact stated while the vehicle was parked in the garage, there was a strong fuel odor that came from the vehicle. The vehicle service parking brake immediately warning light illuminated on the instrument panel. The vehicle was taken to several independent mechanics who were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

While driving the vehicle, the brake pedal became mushy and the vehicle had a hard time stopping. At this point, not warning light was on the dash. After pulling over, brake pedal testing was performed and the pedal went to the floor as well as the low brake fluid light illuminated. Upon inspection, the brake fluid reservoir was empty and there was a huge puddle of brake fluid beneath the rear passenger wheel. It is obvious that the brake line ruptured while driving. Thankfully, the driver was not at high speeds nor on a highway. This vehicle had recall work performed in 07/2021 where the front brake lines were replaced. However, the recall did not apply to the rear brake lines. The vehicle was towed to a Ford dealership for repairs. Rear passenger side brake line was defective and that the rupture to the brake line was NOT caused by road debris, etc. Ford also declined to cover the repairs. Also, the Ford Service Department confirmed that the part (rear passenger side brake line) was defective and that the rupture to the brake line was NOT caused by road debris, etc. Ford also declined to cover the repairs.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Edge. The contact stated while driving at 50-60 MPH, several unknown warning lights illuminated and the vehicle stalled. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle, and the warning lights were no longer illuminated. The vehicle was taken to the dealer who informed the contact that they could not replicate the failure. The contact stated that the failure reoccurred twice while driving and the vehicle was taken to the dealer at each occasion. The dealer informed the contact that they could not replicate the failure; however, the failure persisted. The dealer was notified and an appointment was scheduled for diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,500. THE CONSUMER STATED 4 OF THE INCIDENTS OCCURED WHILE MERGING ONTO THE FREEWAY. THE CONSUMER STATED ALL TROUBLESHOOTING EFFORTS FAILED. THE FAILURE WAS INTERMITTENT, BUT CONSISTENT.

The contact owns a 2017 Ford Edge. The contact stated while parked in the driveway with engine running, the contact noticed and abnormal rattling sound coming from the vehicle. The contact drove the vehicle to the dealer where it was diagnosed with a cracked flex plate. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.

The contact owns a 2017 Ford Edge. The contact stated that while her spouse was driving, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a misfire. The spark plugs were changed however, the failure continued. The vehicle was taken back to the independent mechanic who stated that the failure could be related to coil damage and that coolant was leaking into the cylinder. The vehicle was taken to another independent mechanic that confirmed the coolant leaking and stated that the engine needed replacement. The vehicle was not repaired. The dealer was contacted about recalls and referred the contact to the manufacturer for assistance. The manufacturer was contacted about the failure and advised the contact of no recalls and to contact NHTSA. The approximate failure mileage was 106,000.