2017 FORD EDGE Complaints

The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed after refueling, the vehicle would misfire. The contact veered to the side of the road and turned off the vehicle for a while. The contact then restarted the vehicle and continued to drive. The contact stated that the failure had been reoccurring after refueling the vehicle. The contact stated that the failure was increasing in frequency and intensity. The contact's husband, an independent mechanic, diagnosed that the head gasket needed to be replaced and antifreeze was leaking into cylinder #2 and making an abnormal sound. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 59,000.

Leak in the eco booster coolant system of my 2017 Ford Edge. Our local Ford dealership, Riverside Ford, will not return our calls and have given a ridiculous timeframe of 3 months or more before they will even look at it.

Engine encountered cold start misfire code 105.95, cylinder 1 misfire and misfire detected on startup, PO 301 and 316. Coolant leaking into cylinder, Ford TSB 19-2208 is to replace the Long Block Engine Assembly. Engine has 93511 miles and is not covered under warranty, will cost an exorbitant amount to replace. Ford should issue a recall due to the severity as this effects many different model engines.

Bought vehicle new at a dealer, never one problem and every service completed at the dealership. No warning, 2 days ago I went to start my car and it idled then shut off. Check engine light popped on, quickly after another screen popped up and said coolant above temperature. Immediate drove a mile to the ford dealership to be advised they could not see me, but maybe get to it next week. But, I should.not drive it off the lot. Long story short, had it towed to my home dealership about 120 miles away, they looked the following day only to advise coolant was leaking into the engine and this is a known issue! Of course, warranty expired 5k miles ago ( 5 months) and they are asking me to replace the entire engine at my cost for about $8500! The car is just over 4 years old, 2017 edge. I also find it hard to believe that I just did the 80k mile service 3 weeks ago and somehow nothing was wrong at that time. Still owe money on a car that I either can't drive or have to pay $$$$.

In reference to the nhtsa.gov/odi/tsbs/2019/mc 10169807. My vehicle is in this issue and Ford is not assisting in resolving this .

Known and reported by many others issue regarding coolant intrusion into engine cylinders, making engine inoperable and requiring complete replacement.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH, the brakes failed to operate as needed and the contact had to apply the automatic emergency braking to stop the vehicle. The dealer was made aware of the failure and informed the contact that they could diagnose the vehicle but did not provide a repair date. Wood Ford of Carthage (2920 S Grand Ave, Carthage, MO 64836) was also made aware of the failure and informed the contact that they would schedule an upcoming appointment for diagnostic testing but repairs would not be made until March 9th. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 89,370. VIN tool confirms parts not available.

I believe the component that is causing the intermittent issue is the throttle body, however the issue is very hard to diagnose as it is very intermittent. There has been another case on the same engine (just a different year) that I have found online. While entering a highway on multiple occasions now, the vehicles engine entered a limp mode, and the entire dash had lit up with service messages. The Wrench, Check Engine, Service AdvanceTrac, Blindspot Monitoring, and many more lights were present. This is unsafe because in both situations I was unable to accelerate to get out of the way of oncoming traffic let alone safely pull my car to the side of the road. In one instance I had to pull off on the only shoulder I had just as I was entering a major highway and ended up being half in the lane of oncoming traffic on a bend where oncoming vehicles could not really see me stopped. Ive been at a dealer twice, and there are no codes present, the issue goes away after a simple vehicle restart.

1. The engine assembly failed, the vehicle is at the repair shop waiting for a new engine. 2. When starting the car, there was white smoke pouring out of the car 3. Ford and 2 other repair shops have confirmed the issue, coolant leaking into cylinders 4. Vehicle has been inspected by Ford, they are the manufacturer of the motor 5. The check engine light came on, however that was after the white smoke was coming out of the exhaust(not sure where it was coming out from, my garage was filled and the odor was foul)

Both rear tires have what our Ford dealer called "unusual tread wear." The tires are under a 50,000 mile warranty; however, Hankook has refused to honor the prorated replacement tires covered by their warranty. Furthermore, Hankook has been aware for several years this particular model of tires has odd tread issues, yet they continue to put their defective and dangerous product out on the road. The specific tire is the Hankook Ventus S1 Noble 2 245/50%20 102V Multiple attempts have been made to have Hankook uphold their warranty without success. Clearly they will not voluntarily recall this product. The public needs to be made aware of what they are driving on. NOTE: There is no specific date of incident, as this is an on-going issue. Random date has been generated.