2013 FORD ESCAPE Complaints

STRONG SMELL OF GAS OUTSIDE AND INSIDE CAR...BROUGHT TO LOCAL REPAIR FACILITY THE FUEL PIPE HAD TO BE REPLACED AT A COST OF $170.00 I THERE WAS A PREVIOUS RECALL FOR 2013 FORD ESCAPE BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL THIS WARRANTS FURTHER INVESTIGATION

FORD LATCH RECAL SELF INSPECTION SITE , IS UNAVAILABLE TO CHECK IF LATCHES HAVE BEEN DONE .

I PURCHASED THE CAR FROM CLASSIC FORD IN GALVESTON TX. IN 2018. I RECEIVED A RECALL IN THE MAIL TWO DAYS AGO. THE RECALL SAID THAT THE DOOR HANDLES MIGHT COME OFF WITHOUT WARNING. SINCE THE TIME I HAVE HAD THE THE CAR A LIGHT CAME ON AND I CAN NOT GET IT INSPECTED. MY MECHANIC TOLD ME THAT THE COOLING SYSTEM WAS LEAKING. THE CAR CHUGGED OUT AND STOPPED RUNNING,THIS HAPPENED INSIDE CITY LIMITS

OUR VEHICLE OFTEN EXPERIENCES A ROUGH IDLE OR SHUDDER AT LOW SPEEDS, SOMETIMES RESULTING IN A COMPLETE STALL WHILE IN TRAFFIC. THE CAUSE CAN BE TRACED VIA AN OBD CODE READER TO THE MAP SENSOR - WHICH HAS BEEN CLEANED AND REPLACED MULTIPLE TIMES. THIS IS EVIDENCE THAT THE RECALL ISSUED BY FORD (14S17-S1) FOR FAULTY MAP/ENGINE HARNESS WIRING AND SUBSEQUENT REPAIR (NOT PERFORMED BY AN AUTHORIZED FORD DEALER - PRIOR TO OUR OWNERSHIP) WERE NOT PERFORMED SUCCESSFULLY AND SHOULD BE COMPLETED AGAIN BY AN AUTHORIZED REPAIR FACILITY (A FORD DEALER). THIS ISSUE CAUSES MANY SAFETY CONCERNS, AS THE VEHICLE CAN SHUT OFF WHILE IN GEAR AND MOVING. FORD REFUSES TO ACCEPT RESPONSIBILITY DUE TO THE FACT THAT THE RECALL HAS "ALREADY BEEN PERFORMED" AND WAS A ONE-TIME ONLY SOLUTION. THIS IS COMPLETELY UNACCEPTABLE AND HAS RESULTED IN A FEAR OF DRIVING THE VEHICLE IN CERTAIN SITUATIONS, DUE TO THE PROPOSED DANGERS.

POWER STEERING ASIST FAULT: (1) THE POWER STEERING STOPS WORKING WHILE DRIVING AT DIFFERENT SPEEDS. (2) NO POWER STEERING WHEN I FIRST START MY CAR. IF I TURN IT OFF AND RESTART IT SOMETIMES WORKS AGAIN. I HAVE READ THAT THIS IS COSTING THE CONSUMER $2000.00 TO REPAIR THROUGH AN AUTHORIZED FORD SERVICE REPAIR SHOP. I BELIEVE THIS IS A SERIOUS SAFETY CONCERN TO MYSELF, PASSENGERS AND OTHER DRIVERS I AM ON THE ROAD WITH. PLEASE HELP AND THANK YOU IN ADVANCE FOR YOUR ATTENTION TO YHIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

UNSAFE ALMOST HIT BY HUGE TRUCK ON HEAVILY TRAFFICKED AREA. VEHICLE WAS DRIVING NORMAL AND SUDDENLY THE CAR LUNGED, SPUTTERED, STALLED DROVE 5-8 MPH THE SCREEN DISPLAYED ENGINE FAULT SERVICE NOW. I SAW TWICE THIS HAS BEEN A RECALL. MY YOUNG CHILD AND I WERE IN THE CAR GOING 45MPH BEFORE THE OCCURRENCE SCARING US BOTH. AFTER SHUTTING OFF VEHICLE CALLED AND WAS TOLD TO RESTART CAR TO CHECK CODE NO SCREEN ERROR DISPLAYED AND CAR HAD NO ISSUE FOR MECHANIC LOOKING AT IT. STILL VERY CONCERNED AS I TRAVEL EVERYDAY WITH MY CHILD AND GO OUT OF TOWN TO CANCER CLINIC TO TAKE PATIENTS TO APPOINTMENTS I CAN NOT HAVE THAT ISSUE TAKING THEM.

I HAVE HAD MANY ISSUES WITH MY 2013 FORD ESCAPE AND IT SEEMS EVERYTHING THAT KEEPS HAPPENING IS A RECALL BUT FOR SOME REASON NEVER APPLIES TO MY VEHICLE. MY FORD STALLED FOR THE FIRST TIME A FEW MONTHS AGO. I WAS AT AN EVENT THAT I MADE IT TO WITH NO ISSUES. IT SAT IN THE PARKING LOT FOR ABOUT 45 MINUTES. WHEN I TRIED TO LEAVE, IT WOULDN'T TURN ON. I SAT IN THE VEHICLE FOR ABOUT 10 MINUTES UNTIL IT FINALLY STARTED AND WAS ABLE TO DRIVE AWAY. EVER SINCE THIS, IT HAS BEEN STALLING EVERY ONCE IN A WHILE. SOMETIMES IT WILL START AND I CAN DRIVE A FEW YARDS AWAY BEFORE IT STALLS AND I AM FORCED TO TURN THE KEY OFF AND TRY AGAIN. IT WOULD DO THIS A FEW TIMES THEN I WOULD BE ABLE TO DRIVE AGAIN. ANOTHER ISSUE I'VE HAD IS SOMETIMES WHILE I AM DRIVING, EVERYTHING WILL SHUT OFF BUT THE VEHICLE WILL KEEP DRIVING. EVERYTHING MEANING: AIR CONDITIONING, ALL LIGHTS, RADIO, TOUCH SCREEN.. ANYTHING THAT IS ON WHILE I'M DRIVING WILL SHUT OFF FOR AROUND FIVE MINUTES OR SO. I KEEP GOING WITHOUT TOUCHING ANY OF THESE THINGS, THEN THEY WILL ALL TURN BACK ON, ON THEIR OWN. THIS HAPPENS VERY RARELY. I HAVE TAKEN MY FORD IN TO GET THESE ISSUES LOOKED AT. THEY TOLD ME THESE WERE RECALLS, PRINTED THE RECALL PAPERWORK OUT, AND TOLD ME TO GO TO A DEALERSHIP TO GET IT FIXED. WHEN I TOOK IT IN, I WAS TOLD THESE ISSUES WERE INDEED RECALLS FOR 2013 FORD ESCAPES BUT "DID NOT APPLY TO MY VEHICLE" AND WAS SENT AWAY. NOW, MY FORD RANDOMLY STARTED LEAKING GAS LAST WEEK AFTER ONLY JUST TURNING IT ON WHILE SITTING IN MY HOME DRIVEWAY (DIDN'T DRIVE ANYWHERE). I LOOKED UP "GAS LEAKS IN 2013 FORD ESCAPE" AND ITS A RECALL FOR 1.6-LITER ENGINE, WHICH IS WHAT I HAVE BUT WHEN I PUT THE VIN IN THE RECALL WEBSITE IT SAYS "0 UNREPAIRED RECALLS". WHY DO I KEEP HAVING THE SAME EXACT PROBLEMS THAT ARE DESCRIBED IN RECALL DETAILS FOR 2013 FORD ESCAPE BUT KEEP GETTING TOLD ITS NOT FOR MY 2013 FORD ESCAPE?

WHILE I WAS LEAVING WORK, IN MY PARKING LOT, I GOT AN ALERT TONE AND ON THE DISPLAY IT SAID "STEERING ASSIST FAULT", I HAD NEVER GOT THAT BEFORE, MY CAR HAS ABOUT 64K MILES, I PROCEEDED TO DRIVE BACKWARDS AND TURNING MY WHEEL AND THE STEERING WAS VERY HEAVY AND WOULD BARELY MOVE, I DROVE THE CAR FORWARD BACK INTO THE PARKING SPOT, TURNED OFF THE ENGINE WAITED A MINUTE AND THE PROBLEM. I WENT ONLINE AND I FOUND OTHER PEOPLE HAVING THE SAME PROBLEM, BUT THEIR PROBLEM HAPPENED ON THE ROAD IN TRAFFIC, I HAVEN'T BEEN TO THE DEALER YET, BUT I'M SURE I WILL. A RECALL NEEDS TO CREATED ASAP BEFORE SOMEONE GETS HURT.

CONSTANT COOLANT LEAK CAUSED VEHICLE TO OVERHEAT AND ENGINE BLEW. I WAS DRIVING DOWN THE INTERSTATE, NO WARNING LIGHTS WERE ON, THEN SUDDENLY CAR LOST ALL POWER. WHEN I PULLED OVER THE ENGINE WAS SMOKING. I HAD ONLY DRIVEN ABOUT 4 MILES. CAR WOULD NOT RESTART AFTERWARDS.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT HIS DAUGHTER WAS DRIVING AT 55 MPH AND THE SERPENTINE BELT FRACTURED. THE BELT RIPPED APART THE HEAT SHIELD AND IGNITED THE SOUNDPROOF FOAM. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (J.C. LEWIS FORD HINESVILLE 309 W OGLETHORPE HIGHWAY HINESVILLE, GA 31313 912-876-3673) AND THEY INFORMED THE DAUGHTER THAT IT WAS THE SERPENTINE BELT AND THE BELT TENSIONER THAT NEEDED TO BE REPLACED. THE CONTACT TOLD THE DEALER TO HOLD OFF INITIALLY ON REPAIRS UNTIL SHE CONSULTED WITH HER FATHER. THE DEALER CALLED HER BACK AND PERFORMED THE REPAIRS ANYWAY AND QUOTED A REPAIR COST OF $300. THE CONTACT PICKED UP THE VEHICLE AND DROVE IT THE NEXT DAY AND THE HEAT SHIELD WAS DAMAGED AND STARTED TO SMOKE AND POSSIBLY CATCH FIRE. THE DEALER WAS CONTACTED BACK AFTERWARDS AND THEY HAVEN'T CALLED BACK. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 101,780.