2013 FORD ESCAPE Complaints
View complaints related to 2013 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,650 complaints submitted for the 2013 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 FORD ESCAPE- Kalamazoo , MI
Driver door would won’t latch I tried wd40 and put the latch back in place noting working I thought I should notify that it is a safety risk
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- Chicago, IL
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated. The contact noticed an unusual odor inside the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle experienced a failure associated with an unknown recall; however, the VIN was not included in a recall associated with the failure. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 152,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- Weymouth, MA
The contact's son owns a 2013 Ford Escape. The contact stated that while her son was driving 30 MPH, the vehicle stalled with an unknown message displayed on the instrument panel. The contact's son pulled off to the shoulder of the road and restarted the vehicle. The vehicle was restarted and went into LIMP Mode and drove slowly back to the residence. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 93,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 FORD ESCAPE- Ionia, MI
The system that failed was the rear passenger door latch. The door will not latch and I checked the door latch and it moves freely. My vehicle also is telling me that my rear passenger door is open
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- Cleveland, OH
The contact owns a 2013 Ford Escape. The contact stated that while driving approximately 60 MPH on the freeway, the front passenger’s side door suddenly came ajar. The "Passenger Door Ajar" message was displayed on the instrument panel. The contact associated the failure with NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact called a local dealer and was advised of the cost for the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 94,996.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2013 FORD ESCAPE- Salem, OR
Vehicle: 2013 Ford Escape SEL (1.6L EcoBoost) Approximate current Mileage: 134,646 miles System: Engine / Engine Cooling / Powertrain Incident Description: I am filing this complaint to report a severe and systemic safety defect regarding the 1.6L EcoBoost engine in my 2013 Ford Escape. The vehicle is experiencing catastrophic internal coolant intrusion, a known defect where coolant leaks past the head gasket and directly into the engine's combustion cylinders. Professional mechanical diagnostics have explicitly confirmed that engine coolant is pooling on top of piston #2. I have also experienced unexplained coolant loss with no external leaks and sudden engine overheating warnings. As of today, the vehicle's drivability has severely deteriorated, escalating this from a mechanical failure to a serious safety hazard. I cannot drive the vehicle for more than 5 miles before experiencing a severe loss of acceleration and engine power. While the engine does not completely stall or shut off, the vehicle heavily hesitates and refuses to accelerate as needed. Because we reside in [XXX], a region with steep hills and constant inclines, this inability to maintain safe driving speeds under load creates a life-threatening collision risk in traffic. Furthermore, the coolant in the combustion chamber puts the engine at immediate risk of hydro-locking or catching fire due to severe overheating. This manufacturer defect has effectively rendered the vehicle inoperable and unsafe to drive. It is placing a severe financial and logistical burden on my family, as we are now forced to rely entirely on our secondary vehicle for our daily livelihood, work commutes, and family transport. Ford's failure to recall and address this engine block defect has created an unacceptable danger on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- Pullman, WA
Car has been having problems immediately with the turbocharger which then seemed fine once taken in. Only to turn around and have the transmission go out. Once again, it was taken in and was reported that there is no transmission dipstick. It is going into limp mode due to slippage detected from the B clutch pack. There is a low chance that flushing out the fluid could buy the transmission some more time, but a large amount of clutch material has been worn off the internal transmission clutch packs and is saturating the fluid. Therefore needing an entire replacement of the transmission.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- Boise, ID
Engine coolant intrusion into engine resulting in excessive visible smoke/steam on startup and coolant consumption. This issue has been inspected by a Ford dealer and private party mechanics, however could not be accurately diagnosed without engine disassembly. No evidence of external coolant leaks were present. The current consumption rate for coolant is approximately 2 qts per month. Vehicle currently has ~95k miles. The vehicle indicates random misfire codes and low coolant level warnings. Mechanics have advised not to drive as low coolant could lead to overheating and engine failure. Coolant intrusion could result in "hydrolocking" the engine, again resulting in engine failure. Ford Motor Company via dealer has declined to include the vehicle in similar recall or correction efforts.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- Waynesboro , PA
The shifter wouldn't go into park or start in park had to put in neutral to start it, was at a gas pump and the car started moving on its own had to jump in and pull the emergency brake to stop it and the vehicle was off, also the backup camera is upside down had it fixed but it goes right back upside down.
Source: NHTSA WEB SITE -
2013 FORD ESCAPE- New Orleans, LA
The anti-lock brake system is no longer available. When I start the car, a warning comes on that the Uphill assist is unavailable. Other lights come on concerning the brakes. I have contacted my repair shop and they have contacted the FORD dealership and have been told that presently there is no fix available. I understand this failure may be on other Ford Escape 2013 since I was told there are at least 400 vehicles awaiting this replacement part at this time and I would not know how many failures there were in the past.
Source: NHTSA WEB SITE