2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED CHINO HILLS FORD LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710 AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BRAKE LAMP BULB NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000. PARTS DISTRIBUTION DISCONNECT.*DT

VEHICLE STALLED ON HIGHWAY DUE TO OVERHEATING WHICH WAS A COOLANT LEAK. I SEE THEY ARE ALREADY INVESTIGATING SIMILAR COMPLAINTS. DRIVER'S SEAT HAS TEARS IN IT. ENGINE WAS REPLACED AT 107,000 MILES. VEHICLE JERKS WHILE TRYING TO PARK ON A HILL. TOUCH SCREEN GOES IN AND OUT. TRUNK LATCH ONLY WORKS WHEN IT WANTS TO. REAR DIFFERENTIAL FAILED AT 121,000 MILES, BUT HAS BEEN MAKING NOISE SINCE 107,000 MILES. THIS VEHICLE IS NOTHING BUT PROBLEMS!

I HAD MY SAFETY RECALL RESOLVED, BUT IT IS STILL SHOWING ON THE REPORT AS STILL INCOMPLETE

THE COOLANT LEAKED INTO THE ENGINE CAUSING A MISFIRE IN CYLINDER 3. THE FOLLOWING WARNINGS WERE DISPLAYED: LOW COOLANT AND ENGINE FAULT: SERVICE NOW. THE VEHICLE WAS TAKEN TO JANNELL FORD IN HANOVER, MA TO BE DIAGNOSED. I WAS INFORMED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE CURRENTLY HAS 120,000 MILES. CURRENTLY WEIGHING REPAIR OPTIONS AND IN THE PROCESS OF CONTACTING FORD MOTOR COMPANY.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED. THE VEHICLE WAS TURNED OFF AND RESTARTED AND STARTED AND REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN UNKNOW FORD DEALER FOR A DIAGNOSTIC TEST THAT LOCATED THE FAILURE CODE AT THE STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,303.

THE PAINT ON MY 2013, THAT HAS NEVER BEEN IN AN ACCIDENT IS WEARING OFF IN MULTIPLE PLACES. IT LOOKS AS THOUGHT A POOR JOB WAS DONE APPLYING THE PAINT AS MY CAR HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 45,000 MILES ON IT. I HAVE BEEN QUOTED $2500 TO HAVE IT REPAIRED WHICH I DO NOT HAVE. IT SEEMS THIS IS A MANUFACTURING ISSUE THAT FORD SHOULD HAVE TO PAY FOR. AS SOME OF THESE SPOTS ALSO HAVE STARTED TO RUST, I WILL NEED TO GET THIS TAKEN CARE OF SOONER THAN LATER SO THE PROBLEM DOESN'T BECOME EVEN BIGGER.

FUEL LINE SEPARATION RELATED TO RECALL NUMBER 12V336000 HOWEVER CAR WAS MANUFACTURED 8 DAYS PAST THE RECALL CUTOFF

VEHICLE STARTS SHAKING REALLY BAD WHEN IDLING AT STOP LIGHTS ETC. TOOK IT IN AND THEY ADVISED THAT IT IS THE TORQUE CONVERTER AND IS A KNOWN PROBLEM WITH THIS VEHICLE AND THEY CAN NOT FIND THE PART ANYWHERE!

FREEWAY DRIVING AND CAR STALLED. ABLE TO DRIVE TO CLOSE DEALERSHIP WITH PEDAL TO FLOOR AND GETTING ABOUT 8 MPH. REPLACED THROTTLE BODY. LEFT DEALERSHIP. DRIVING SIDE STREETS 2 MILES FROM DEALERSHIP AND SAME THING. 8 MPH. TOWED BACK TO DEALER. SAID IT MIGHT BE WIRE HARNESS $2000. THEY TEST DRIVE THOUGH AND NO PROBLEM AFTER MOVING WIRES AROUND. SO I TOOK CAR AND DROVE A FEW DAYS BUT THEN AFTER EXITING HIGHWAY ABOUT ONE MILE IT DOES IT AGAIN. TOWED BACK TO DEALER WHERE I START IT AND GET ZERO WARNINGS. DRIVES OK. BUT LEAVE IT THERE. THEY THINK IT'S PURGE VALVE NOW. GLAD I DIDN'T REPLACE WIRE HARNESS. THEY SAY IT ISN'T GIVING ANY CODES NOT SURE WHAT TO DO. SCARY TO LOSE ALL ACCELERATION ON FREEWAY!

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS AND AT START-UP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS TAKEN TO HENNESSY FORD ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, (470) 602-2073) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.