2013 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT COOLANT LEAKED INTO THE ENGINE CAUSING A MISFIRE IN CYLINDER #3. THE CHECK ENGINE WARNING LIGHT AND LOW COOLANT LEVEL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MARCOTTE FORD SALES INC (1025 MAIN ST, HOLYOKE, MA 01040) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE WAS APPROXIMATELY 76,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHEN COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PURGE VALVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

THE ENGINE WILL QUIT WORKING WHILE DRIVING... SEEMS TO HAPPEN ONLY AFTER THE ENGINE IS WARM. I WILL BE DRIVING FINE, STOP AT A STORE FOR 10-30 MINUTES. RESTART THE CAR AND START DRIVING, AND THEN COMPLETE POWER LOSS. I HAVE TO DRIFT TO A STOP ALONG THE SIDE OF THE ROAD, THEN IT WILL RESTART AFTER A FEW MINUTES AND THEN WILL DRIVE NORMAL AGAIN. THIS HAPPENS EVERY DAY. IT IS EXTREMELY DANGEROUS BECAUSE I AM USUALLY LEAVING SOME PARKING LOT, AND THEN IN THE MIDDLE OF THE INTERSECTION WHEN THE COMPLETE POWER LOSS HAPPENS. NOT SPEED RELATED. WILL HAPPEN WITHIN 3 MINUTES AFTER RESTARTING THE CAR (WITH WARM ENGINE). AGAIN, THIS HAPPENS EVERY DAY. THE PROBLEM STARTED ABOUT 3 YEARS AGO - IN 2017... THE FORD DEALERS SAY THEY CAN'T TROUBLESHOOT UNLESS IT HAPPENS WHILE ON THEIR DIAGNOSTICS MACHINE. BUT IT ONLY HAPPENS WHILE DRIVING, SO THE DIAGNOSTIC MACHINE CAN'T HELP. THERE ARE NO ERROR CODES SHOWING UP WHEN THEY CHECK ON THE DIAGNOSTIC MACHINE. OLDER FORD ESCAPE MODELS HAVE HAD A RECALL FOR THE SAME OR SIMILAR ISSUE. THERE NEEDS TO BE A RECALL AND FIX FOR THE 2013 YEAR MODELS AS WELL. *TR

MY CAR HAS A CRACKED CYLINDER HEAD AND SHOULD FALL UNDER RECALL CAMPAIGN # 12S41, HOWEVER MY CAR WAS MANUFACTURED 1 MONTH AFTER THE DATES LISTED. I SHOULD STILL FALL UNDER THE RECALL IF THE SAME ISSUE IS HAPPENING FOR CARS THAT WERE MADE 4 WEEKS EARLIER THAN MINE. *TR

SO I HAVE HAD THIS CAR FOR 17 MONTHS.... IT HAS BEEN IN THE REPAIR SHOP 3X SINCE OWNING...AND JUST RECENTLY THE TRANSMISSION BLEW!!!! 60,000 MILES, NO WARNING. FROM THE RESEARCH I HAVE DONE WITH THIS SEEMS TO BE A FAIRLY COMMON ISSUE WITH THIS YEAR OF ESCAPES AND SOME CUSTOMERS EVEN SAYING ITS BLOWN 2 TIMES!!! SO WHY IS THERE NOTHING BEING DONE!!!??? DO I NEED TO HIRE LEGAL ASSISTANCE. THIS WAS A $5000 REPAIR!!! $5000!!! ON A VEHICLE WITH 60,000 MILES!! WHY IS NOTHING DONE??? THIS IS NOT RIGHT AND SOMETHING NEEDS CHECKED INTO. I HAD NO CHOICE BUT TO USE EVERY LAST PENNY IN MY SAVINGS TO PAY THIS BECAUSE THE CAR LOAN IS ONLY 1 YEAR OLD... AND WHAT DEALERSHIP WOULD WANT A CAR WITH NO TRANSMISSION????? *TR

VEHICLE STALLS IMMEDIATELY AFTER FILLING GASOLINE TANK. REQUIRES 3-4 ATTEMPTS TO START, INTERMITTENTLY DEPRESSING THE GAS PEDAL. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT AT START-UP, THE GEAR SHIFTER FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT IN ORDER TO SHIFT GEARS, HE HAD TO REACH DOWN IN BETWEEN THE ENGINE AND THE AIR FILTER AND MANUALLY SHIFT GEARS WITH HIS HANDS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

THE VEHICLE HAS HAD ONGOING ISSUES WITH SIGNIFICANT HESITATION WHEN ATTEMPTING TO ACCELERATE, COOLANT NEEDING REPLENISHMENT ON A REGULAR (EVERY 3-4 MONTHS) BASIS, VEHICLE STALLING AND SHUTTING DOWN SPORADICALLY, VEHICLE OVERHEATING, DOORS RANDOMLY POPPING OPEN AND NEEDING TO BE HELD SHUT BY MY CHILDREN UNTIL I CAN SAFELY PULL OVER. MOST RECENTLY AND JUST THIS MORNING ON 6/18/20, THE VEHICLE STALLED ON THE HIGHWAY DURING RUSH HOUR WHILE DRIVING TO WORK. THE DASHBOARD INDICATED THAT THERE ARE NOW TRANSMISSION ISSUES. I USED MY AAA MEMBERSHIP TO HAVE THE CAR TOWED TO COLONIAL FORD IN PLYMOUTH, MA AFTER STANDING WITHIN FEET OF SPEEDING TRAFFIC WHILE WAITING. THE CAR POTENTIALLY LETHALLY JUST STOPPED. IT IS NOW BEING "DIAGNOSED" BY COLONIAL FORD. MUCH PREVIOUSLY, I BROUGHT THE CAR TO JANNELL FORD IN HANOVER, MA TO INQUIRE ABOUT THESE ISSUES WHEN THE MILEAGE WAS STILL REASONABLY LOW. THE SERVICE MANAGER OF THAT BRANCH LIED TO ME. HE INFORMED ME THERE WERE NEVER RECALLS PERTAINING TO MY VEHICLE EVER. IN THE LAST 48 HOURS, I HAVE DISCOVERED THERE WERE IN FACT RECALLS FOR THE EXACT ISSUES DESCRIBED ABOVE. ISSUES THAT WERE NEVER PROPERLY REPAIRED WHEN THE FORMER OWNER OF THE VEHICLE BROUGHT IT TO THEIR PARTICULAR DEALERSHIP TO ADDRESS. I BROUGHT THE VEHICLE TO SULLIVAN TIRE YESTERDAY ON 6/17/20 WHEN THE A/C STOPPED BLOWING COLD AIR. THEY INFORMED ME THEY COULD NOT RECHARGE THE A/C BECAUSE THEY RECEIVED AN ENGINE CODE OF P2637 WHICH I HAVE DOCUMENTED FROM THEM. THIS CODE SPECIFICALLY RELATES TO RECALL 13S12 (COOLANT BYPASS VALVES). IT DOES NOT MATTER THAT I POINTED THIS OUT TO FORD CUSTOMER SERVICE EVEN THOUGH A TOTAL CUT AND DRY ISSUE RELATING SPECIFICALLY TO THE YEAR, MAKE, MODEL OF MY VEHICLE. THEY WILL NOT COVER THE EXPENSES OF REPAIRS. FORD HAS BASICALLY SAID IN SO MANY WORDS "WE KNOW THIS IS AN UNSAFE DEATH TRAP, BUT IT'S TOO LATE AND YOU AND YOUR CHILDREN OUT OF LUCK!" *TR

COOLANT LEVEL IS DEPLETING WITHOUT ANY VISIBLE LEAKS. VEHICLE HAS A COLD START AND SOMETIMES HAS DIFFICULTY SHIFTING. HIGH IDLE AT START. COOLANT LIGHT HAS COME ON AND I'VE REFILLED IT TWICE IN 3 MONTHS. CONTACTED PORTSMOUTH FORD(PORTSMOUTH,NH) AND THEY SAID THERE IS NO RECALL AND TRIED TO CHARGE $150 TO RUN DIAGNOSTICS ON MY VEHICLE. I PRESENTED THE NHTSA BULLETIN 12V431000 AND THE SERVICE WRITER JUST DISMISSED IT. MADE MY APPOINTMENT A WEEK AGO, CONFIRMED IT AND GAVE A THOROUGH EXPLANATION TO BE TURN AWAY. WASTE OF TIME AND INCREDIBLY AGGRAVATING. *TR

LOSS OF COOLANT APPROXIMATELY EVERY 45 DAYS GIVE OR TAKE. NO VISIBLE SIGNS OF LEAKING AND A PRESSURE TEST CHECK DID NOT SHOW ANY NON-VISIBLE LEAKS. YET I HAVE TO REFILL A LOW COOLANT ERROR AS STATED. A GOOGLE SEARCH FOUND QUITE A FEW OWNERS WITH THE SAME PROBLEM ON 2013 MODEL. *TR