2013 FORD ESCAPE Complaints

For months my vehicle has been leaking coolant. Non-stop. My car is constantly overheating and having an issue with the coolant reservoir being empty. I unfortunately cannot afford to fix the issue. I took it to 2 different mechanics in my city, they both said "We see this happening all the time with these specific vehicles. There should be a recall, get it fixed at a Ford Dealership." I came here to see if my vehicle had the recall and unfortunately it does not which is very upsetting.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal burning odor. The contact stated that the following day, the contact noticed a large puddle of oil on the ground underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked cylinder head and turbocharger failure. The contact was informed that the failure was due to a severe oil leak. The contact was informed that the turbo and the turbo lines needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 13V583000 (Engine); however, the contact was informed that the repair was not covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 158,000.

The transmission has completely gone out. On this car model, there isn't a dip stick for the owner to check transmission fluid levels. While pulling out of a parking space the car hesitated on going into first gear and then jerked really hard before continuing to move. While still in the parking lot of a retail store, the car continued to hesitate between gears and then a low coolant message appeared. After going to the next store, a large grocery chain, in the same parking lot I proceeded to purchase a funnel that would allow me to top off the coolant, which was barely low to begin with. When I tried backing out of the space to go home, the car hesitated on going into reverse, jerked really hard again and that's when I proceeded to pull the car back into the parking spot at the grocery store and ordered a Lyft to take me and my groceries home. The message "transmission failure" did not come on until I was pulling the car back into the parking space before ordering a Lyft. I had the car towed to my mechanics shop where he proceeded to tell me I would need a new transmission. However, 6 to 7 months prior to that, the car was at the authorized dealer where it was purchased originally from to have the safety recall repair done to the gear shifting cables and bushings, which were replaced. The service worker now informed me that they never checked the transmission fluid levels or any other fluid in the car to make sure that the car was in good condition and ready to drive. Seeing that there is no dip stick for an owner to check the transmission fluid level and the "gear shifting cable" and bushings directly effect the transmission and 6 months later the transmission goes out completely has caused me great concern and duress. I am caring for both my elderly parents and we are now without a car with doctors appointments coming up and their ongoing and increasing medical issues, this has really left us in a huge bind.

The contact owns a 2013 Ford Escape. The contact stated while having the vehicle serviced, the mechanic stated that there was a coolant leak into the cylinder head. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The independent mechanic referred the contact to the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The VIN was not included in NHTSA Campaign Number: 13V583000 (ENGINE). The failure mileage was 133,462.

Unexplained coolant leaks. Have taken to multiple shops and nobody can figure out where the leak is coming from.

The contact owns a 2013 Ford Escape. The contact stated while driving at an unclosed speed, the vehicle stalled, and the contact noticed that the engine had overheated with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket failed, and the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,512.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the low coolant level warning light illuminated. The contact refilled the coolant reservoir. The contact stated that the failure persisted. The contact stated that the vehicle was consuming an excessive amount of coolant. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

My ford Escape began shaking recently and as a precaution I tried to tighten the lug nuts, unfortunately I was unable to do so as the nuts no longer fit in the lug wrench, while my car was still driveable this could be an extremely dangerous circumstance if I received a flat tire in a remote location, there are countless similar stories on this I found out after doing some searches (I noted a few below). I don't understand how this dangerous safety issue has not caused a mandatory recall from Ford, and would love to hear if that is expected. Thanks, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 40 MPH, the headlights turned off independently. The contact was able to manually turn on and turn off the headlights to see the roadway. The contact stated that the failure was a recurring failure. The contact was using the high beam headlights instead of the low beam headlights. The contact stated that while switching from high to low beam the headlights shut off. The contact stated that the headlights flickered before shutting off. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 138,000.

For the second time the lug nuts have failed due to being two parts. Told swollen due to weather. Also replacement parts are the same.