2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the “High Engine Temperature - Stop Safely” warning light illuminated. The contact stated the vehicle lost motive power and the temperature gauge was raised to a higher-than-normal level. The contact was adding coolant daily. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The contact stated that the sensors were replaced; however, the failure persisted. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 13V583000 (ENGINE); however, the VIN was not included in the recall. The failure mileage was 220,000.

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked and refilling the coolant reservoir, the coolant leaked onto the ground underneath the vehicle. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The heater hose was replaced; however, the failure reoccurred. In addition, the vehicle was consuming an excessive amount of coolant. The coolant reservoir was refilled and leaked out unto the ground. The contact stated that the message “Vehicle in Protection Mode” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.

Steering Assist Fault. This issue is coming up more often. When the car is started it says this error message on the dash and the steering wheel cannot be turned. We have to turn it off, wait a minute, and restart it. Most of the time this remedies the problem but lately we have had to turn it off and on several times to get it to clear up and the steering working again. This is documented all over the Ford forums. Please open an investigation as this is a serious issue and should not be happening. We have never been able to replicate it for Ford or anyone else. It is very random.

Coolant is leaking into the engine and mechanic told me my whole engine needs to be replaced due to the damage. Ford has been ignoring this and refuses to issue a full recall.

Within a years time, I’ve found a transmission fluid leak, had the shift bushing cable break and be replaced with warranty, and now my car stalled on my way to work with an alert for the transmission. It’s had a coolant leak somewhere nearly the entire time I’ve owned the car, 3 years. And oil is burning, you can smell it, but I’m not loosing oil.

My 2013 Ford Escape has had a very large coolant leak more than 10 months ago and the mechanics have not been able to repair it, they have changed hoses and the problem continues.

Coolant leak and car stalling in the middle of the road. Very dangerous and scary

Defective REARVIEW CAMERA. Came upside down and go blank or distorted. Safety Hazard

This is follow up to my complaint that I made last week. The NHTSA issue number is 11624016. I have found numerous similar complaints of 2013 ford escape steering freezing up and malfunctioning at the this link: [XXX] and submit it for NHTSA follow up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is the second time that I have had issues with a coolant leak leeching onto my engine. The coolant leaks out and causes toxic fumes in the cabin that have repeatedly caused me and my passengers severe damage to our mucus membranes resulting in coughing and difficulty breathing. I have literally had to drive with my windows down in the cold autumn air because I cannot breathe in my vehicle. There has been no warning or check engine light that has come on at all in either of these experiences. It has been my mere experience of health issues that has resulted in me needing to bring the vehicle in. As of right now there has been no recalls but evidently this has been a recurring issue and problem per my local mechanic as well as the forums that I find online. This is a huge issue that needs to be addressed to Ford customers.