2013 FORD ESCAPE Complaints

On Tuesday, Nov. 5, 2024 I started my 2013 Ford Escape, put it in reverse and the steering froze and I could not turn the steering wheel. On Wednesday, Nov. 6, 2024 I took it to the mechanic and he had the same thing happen and diagnostic indicated thatthe power steering needed replacement. I contacted Ford Motor Company and they stated that my VIN was not included in their recall of the 2013 Ford Escapes. They declined to share with me other similar complaints. I have since learned from a Ford escape owners page that the are many complaints by owners and can't get any help from Ford. I would liked the NHTSA to investigate and report on how may owners are being denied inclusion in the 2013 Ford Escape steering recall.

The power steering stopped working as driving it. Dashboard message read "steering assist fault service" Unable to steering the vehicle properly which could have caused an accident. No warnings prior to the issue.

Barrings in transmission been failure since I've bought the truck they had a recall on the transmission now I don't see the recall at ford windshield motor just stop working I've only had the car a year

I took my car into the mechanic after the coolant was filled up multiple times and they diagnosed it as coolant leaking into cly 2. This is a major defect in the engine design that is a known issue with this type of vehicle.

Engine randomly stalls when pulling out into traffic. This has happened on at least 10 occasions in the last year, and 3 or 4 of those were extremely dangerous situations. Many parts have been replaced, but nothing has solved the problem. There are no codes or check engine lights, and since it only happens randomly, the service centers have not been able to reproduce the problem. There is no advance warning when this is going to happen. There are tons of similar reports that can be easily found with a google search of "2013 Ford Escape 1.6 stalling", but none have a clear fix. 1000's of these cars are on the road, and are ticking time bombs just waiting to cause an accident.

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 15 MPH, the steering wheel made it difficult to turn to the left or the right. The steering assist failure warning light was illuminated. The vehicle was diagnosed by a local independent mechanic, and it was determined that the electronic steering assist had failed. The vehicle was towed back to the residence. The vehicle was diagnosed by another local independent mechanic and the contact was informed that the electronic steering gear had failed. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked, upon inspecting the vehicle, the contact became aware that there was coolant leaking on the driveway. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 12V431000 (ENGINE AND ENGINE COOLING). The manufacturer was not notified of the failure. The failure mileage was 104,000.

In reverse, Steering locks up without warning, then the steering assist fault message comes up.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure powertrain control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V813000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 172,000.

The contact owns a 2013 Ford Escape. The contact stated that immediately after driving into a parking space and stopping, the vehicle suddenly experienced unintended acceleration and drove forward over a median curb before crashing into another parked vehicle. During the incident, no injuries were reported and no police report was filed. The vehicle was driven to the home and later towed to the collision center for body repairs to be performed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 33,437.