2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated that upon shifting the vehicle into drive, the vehicle failed to respond as needed. The contact became aware that the vehicle responded as needed while shifted into reverse. The contact also stated that a message was displayed, alerting the contact of an air bag deployment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts) and 22V413000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 141,000.

The contact owns a 2013 Ford Escape. The contact stated that upon inspection, the contact became aware that the coolant level was being consumed very quickly. In addition, the contact became aware of an unusual burning odor and saw white smoke coming from under the hood. The vehicle was taken to a local independent mechanic where it was diagnosed that the coolant had leaked into the engine and that the long block needed to be replaced. The local dealer was not contacted. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

The vehicle had been almost overheating and warning lights to shut off engine would kick on. I took it to my mechanic and was informed that the transmission needed to be replaced or rebuilt. I was informed that Ford Company is fully aware that that the transmission in the Ford Escape is an ongoing problem. Why has the NHTSA not required a recall? This is not fair to consumers, and the work/parts/labor of this type of replacement are extremely expensive. Shutdowns on the highways or local roads can cause accidents and loss of life.

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the engine was overheating. The temperature gauge increased to high(H). The engine overheating warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 88,000.

The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was restarted and the engine overheated. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the enjoy had overheated and the plastic cooling line was leaking. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 93,000.

While driving down the road the passenger seat floorboard began to fill with brown liquid (Coolant) the temperature of the vehicle increased and a distinct burning smell was coming from the engine compartment. Within 30 minutes (when I arrived home) the coolant tank was empty, and with the hood raised the burning smell was much stronger. The interior on the passenger side of my vehicle is ruined

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the transmission experienced hard shifting and hesitation while accelerating. The vehicle was taken to the local dealer who discovered metal shavings in the transmission fluid, and a burning odor coming from the transmission. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the engine idled incorrectly and was skipping. In addition, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 30 MPH, the message "Low Engine Coolant" was displayed, and the vehicle started driving rough. The vehicle lost motive power. The vehicle was later taken to the local mechanic who diagnosed the vehicle and determined that coolant had leaked into the cylinders and the engine needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 96,000. The VIN was not available.

I have done research along with my mechanic and have found that models just like mine or are the titaniums, have the Shutter problem that I am having with mine that are due to the torque converter in the transmission once the vehicle hits 150,000 miles or more. Due to the fact that this is a common problem, I think it should be considered as a recall instead of having to pay $6,000 to have the transmission replaced or are forced to trade the vehicle in before 200,000 miles because the person does not have $6,000 just laying around! It seems to happen with the models that have the turbo & eco boost in them.