2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 25 MPH, the steering wheel became very stiff, and the vehicle became difficult to maneuver. The contact was able to maneuver the steering wheel using excessive force. The contact was able to drive to the residence. The ABS, brakes, stability control, and air bags warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 213,000.

The contact owns a 2013 Ford Escape. The contact stated while receiving routine maintenance, the mechanic added more oil than the engine required. The contact stated while driving at an undisclosed speed, the engine was smoking. There was smoke coming from the tailpipe. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder EcoBoost. There were also metal shavings inside the engine, and a short block engine replacement was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 119,000.

I was driving on.the road the power steering stop working, I almost caused an accident ,I had a warning light power steering fault , dealer said can be an expensive repair

The engine coolant keeps leaking and requiring me to put in coolant every couple of days.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant reservoir had failed, and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 145,000.

Was prompted with a steering assist fault while in the middle of driving had couldn’t turn or steer because the wheel locked up I almost crash and had to try and pull over safely. The amount of people with the same experience who have reported about this same problem for this vehicle and there still isn’t a recall is concerning!!!

Had Transmission problems 2 yrs ago that had been fixed and parts replaced. Now again 2 years later the vehicle experiencing transmission problems again. Hard shifting, reading the wrong gear on the dash board, and being stuck in drive or neutral when it is actually in park. No warning lights prior. Vehicle had been inspected by a licensed mechanic. This is problematic when the issue occured while driving leaving me and 3 small children stranded.

I would like to alert you to a "near miss" situation regarding my 2013 Ford Escape Titanium automobile which very nearly resulted in a car rollover while driving at 65 mph on the freeway. My wife was driving our 2013 Escape on the freeway. Suddenly, the left rear lower control arm cross support arm assembly Ford Part No. CV6Z*5500*L broke into two pieces. When this happened, the car immediately darted to the right because the left rear tire was no longer pointing straight ahead. Her reaction was to compensate by steering to the left. At that point in time, the car came up on two wheels and very nearly rolled over. After that, the car swerved back and forth until she could stop. It was extremely fortunate that she was in the center lane of a three lane wide freeway when this happened and there were no cars to her immediate right or left. After getting the car stopped she saw that the left rear wheel was clearly pointing in the wrong direction. We had the car towed home and since I generally handle all of my own automotive repairs in my home garage, I jacked the car up and noticed the broken cross support arm assembly. I removed the broken part and examined the failure surfaces. I happen to be a mechanical engineer with 40 years of mechanical design experience and I immediately recognized the classic symptoms of a metal fatigue failure. I have attached a series of photographs documenting the failure. The fracture surface consists of rust along the cracked surface about 2/3 the width of the part and then shinny material where the ultimate failure occurred when the crack propagated across the part on a single load cycle. The vehicle is admittedly 11 years old and it has 177k miles, but it is still in very good condition with very minimal rust. You can see from the photos that the failed part was not the result of rust and other than the fracture surface, the part is generally not rusted. I still have the failed part in my possession.

The contact owns a 2013 Ford Escape. The contact stated while pulling out of a parking lot and driving into traffic, the vehicle started overheating and failed to exceed 3 MPH. The contact activated the hazard lights and drove back into the parking lot. The contact parked the vehicle; however, the vehicle failed to cool down after 30 minutes. The vehicle was towed to the dealer it was purchased from, and the coolant temperature sensor and other unknown sensors were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where unknown hoses were replaced and other unknown repairs were performed; however, the failure recurred upon starting the vehicle. The vehicle was taken to an independent mechanic, where the coolant temperature sensor was replaced; however, the failure persisted in a parking lot. The contact stated that the vehicle failed to cool down after 3 hours and was parked overnight in a business parking lot. The contact returned the next day; however, the failure recurred while starting the vehicle. The contact stated that the vehicle remained parked in the business parking lot for another night and was towed to the residence on the third day. The local dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 109,000.

When steering the vehicle a loud,strange noise suddenly occurred. It started being hard to steer around corners and especially when turning right. I took it to my mechanic today and he told me the rack and pinion looked like it had blown apart,he could see inside parts that shouldn't be visible.