2013 FORD ESCAPE Complaints

My car will just shut off while I am driving without warning. It will restart but will continue to stop and then it won’t start back because now the battery is dead. Got a new battery and the next day it was dead. My mechanic said there is something electrical going on because there was a sparks coming for the battery when were disconnecting it to do coil packs and plugs

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle the message "Add Coolant" had been displayed and the vehicle began to hesitate and sputter. The vehicle was taken to the local dealer who diagnosed that the standpipe was faulty and needed to be replaced. The standpipe was replaced but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 90,000.

Was driving on the interstate with cruise set and without warning it downshifted and vehicle quit in middle of the road almost caused a accident. Vehicle won't start up. While pushing car to safety popped up engine over heat but Guage did not show it being hot.

On 03-17-24 My daughter was driving a few miles away from home, when the dashboard system states "High engine temperature, pull over safely." Within 30 seconds of pulling off the road, the flames came out near the windshield from under the hood. Within 5 minutes the car was fully engulfed and completely destroyed. I am so upset and frustrated that Ford is not taking this matter more seriously as this appears to be a common occurrence with these vehicles. Fortunately my daughter was uninjured.

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated, and the engine coolant low message was displayed. The vehicle was taken to an independent mechanic, who replaced the engine sensor; however, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the coolant bypass valve, but the failure persisted. The contact added coolant to the reservoir. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 13V583000 (Engine). The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle downshifted to first gear with the temperature gauge indicating that the engine was HOT. The check engine warning light flashed on the instrument panel and the vehicle shut off. The contact was forced to wait approximately 30 minutes to an hour before restarting the vehicle. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. Several mechanics were notified of the failure and each informed that contact that the vehicle had sustained engine damage and that the engine needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 13V583000 (Engine) which was linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Carfax is reporting an odometer reset or rollover. I am looking to purchase this vehicle. What is the odometer issue?

Unknown because I cannot afford to have it looked at however I believe it has to do with the recall on the coolant issue

The contact owns a 2013 Ford Escape. The contact stated when he started the vehicle in the morning, the vehicle was idling roughly, and clouds of white smoke was coming from the exhaust pipe. The contact stated that once the vehicle had warmed up, the smoke would stop. The contact stated no warning light was illuminated. The contact stated that additionally, he would lose forward momentum and he saw that the check engine warning light was illuminated. The contact stated that he checked the vehicle and became aware that the coolant reservoir was consistently low and needed to be refilled. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2100 (Engine and Engine Cooling). The failure mileage was approximately 160,000.

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, an abnormal squeaking sound was coming from the steering wheel while turning. There was no warning light illuminated. The vehicle was taken to a dealer and was diagnosed with a defective steering gear. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 80,000.