2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the low-coolant warning light illuminated on the instrument panel, and the temperature gauge began to indicate that the vehicle was overheating. The vehicle was towed to an independent mechanic, who diagnosed a failure with the coolant hose. The vehicle was repaired, but the failure reoccurred. The vehicle was towed back to an independent mechanic, who diagnosed a failure with the cooling and control systems. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V583000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

The contact owns a 2013 Ford Escape. The contact stated that while starting the vehicle, the message "Steering Assist Unavailable" displayed and the steering wheel seized. The contact turned off and restarted the vehicle and the message disappeared and the steering wheel regained functionality. The vehicle was taken to the dealer and was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not yet repaired but was in the process of being repaired. The manufacturer was made aware of the failure and a complaint was filed. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 60,000. The VIN was not available.

2013 Ford Escape Coolant system is experiencing major leak. No engine sensor is light is coming on. The coolant leak is causing vehicle to overheat. Coolant leak is seeping onto the belts and hoses that were also replaced. Engine seals are scheduled to be replaced on March 2, 2024. I was previously advised that this used vehicle I purchased was not involved in an accident. I researched, and there are over 7,000 complaints regarding coolant leakage in this Ford year model. How was your safety or the safety of others put at risk? Safety recall 13S12 with a risk of localized overheating of the engine cylinder head that may lead to oil leaks and fires was not completed per the procedure provided by FORD motor company.

Power steering has gone out. There is a recall, but it is not attached to my Vin number.

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the engine revved very high, but the vehicle would not properly accelerate. The vehicle also experienced a loss of traction and surging at highway speeds. The messages "Transmission Fault" and "Hill Start Assist Unavailable" were displayed. The vehicle was towed to the local service center to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 145,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant system is experiencing major leak at the coolant stand pipe. Also vehicle is reading a protection code and vehicle appears to be overheating but it's not. Coolant leak is seeping onto the belts and hoses that were also replaced. Engine seals have also leaked and have been recently replaced several times. Vehicle is available for inspection. How was your safety or the safety of others put at risk? Safety recall 13S12 with a risk of localized overheating of the engine cylinder head that may lead to oil leaks and fires was not completed per the procedure provided by FORD motor company. The dealership that was responsible for completing the recall located at 488 U.S 1 Highway in Vero Beach Florida in 2019 is no longer operating. Several components of the 64 page recall were not completed as verified by a copy of the work order I have in my possession. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, my ford service advisor in Thomasville, GA has verified that this recall was not done properly and that my car falls under the manufacturer year that was negatively effected by this common problem with all cars produced within the same specific time frame by the manufacturer (FORD). The loss of coolant and potential overheating of the engine is a major common issue with this vehicle make/year/model. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light is currently on and a protection code for the engine overheating has displayed on dash board for several months however my service advisor has advised me to contact ford motor company. Ford has told me to file a complaint with your division. Battery also drains repeatedly.

I own a 2013 ford Escape sel. While driving on the road a message appears and states steering assist fault. When this happens the steering becomes very hard to steer. I feel like I can’t even pull over because it is very hard to steer. I feel is very unsafe. Another msg that appears is hill start assist not available and then with that massage 911 assist fault. All of these messages to me seem very unsafe and need to be looked at. I looked online and there are thousands of people complaining about these problems.

Car shaking when I accelerate. Car jerking at times upon accelerating. Major oil leak to the point that a car place refused to change my oil due to liability.

The contact owns a 2013 Ford Escape. The contact stated while driving approximately 50 MPH, the low coolant warning light illuminated. The vehicle was parked at the residence where coolant was added to the vehicle. On another occasion while driving at an undisclosed speed, the low coolant warning light illuminated again. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 98,924.

Vehicle will completely turn off while driving, battery indicator light comes on, once pulled over the vehicle can be restarted. Had it checked it out and it’s leaking coolant from a possible cracked block into #2 cylinder. Ford told me that they currently have no programs for me to get this replaced for free. These motors are dangerous and ford needs to address this.