2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, she smelled a gasoline odor on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to smell a gasoline odor but was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 12V336000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the Coolant Low message was displayed, and the vehicle then lost motive power. The check engine warning light was illuminated. The contact added coolant and was able to restart the vehicle; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000.

We replaced new battery and the wiper arms and motor act up and destroy the wiper arm and motor for 2nd time and now I have to order new one arms and motor and I think ford should recall that wiper motors and arms

I HAVE A 2013 Ford Escape THAT HAS HAD TO HAVE A NEW TRANSMISSION DUE TO ITS SUDDEN AND UNEXPECTED AND WITH NO WARNING FAILURE. 6000 AT FORD DEALERSHIP. THEN THE PROBLEMS WITH COOLANT STARTED. IT WOULD SUDDENLY START OVERHEATING, AND START STALLING . DROPPED DOWN TO TWO MILE AND HOUR TILL YOU LIMP OFF THE ROAD. HAVE TO CONSTANTLY CHECK IT. WILL BE FINE AND THEN SUDDENLY START LEAKING AGAIN. REPLACED COOLANT CAP, COOLANT OVERFLOW TANK, NEW HOSE FOR COOLANT TANK, COOLANT HOSE THAT INSERTS INTO REAR OF ENGINE, STAND PIPE AND BYPASS VALVE.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was empty. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the cylinders, resulting in damage to the engine and requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V583000 (Engine) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 84,000.

From the day I bought the vehicle, it had coolant leak issues. I read that Ford knew this so they installed a feature where the vehicle will shut down/not move if there is low coolant, so as to avoid fires. An abrupt stop is very dangerous as well depending on location. $1000s later and years later, the leaks turned into not being able to hold any coolant at all. I took it to FORD they kept for 6 months and when I got the car back, it no longer drove. I took to another shop and they said there is a class action lawsuit for the issue and that the turbo needs to be replaced. That would almost $5k in repairs… due to labor costs. I loved this car even thought it’s been problematic. I would love nothing more than to have it working again, but not for that price.

While driving vehicle it would start shuttering. Took it to dealer who stated the transmission was bad. Vehicle had 91000 miles on it. I asked why the transmission was not serviceable and was told it was a sealed unit. The repair cost $8900.00 for new transmission. Took 3 weeks to get it repaired. Asked several times when in for oil change to service the transmission, each time I was told it was a sealed unit and couldn’t be serviced. Had it been able to be serviced I don’t think the problem would have been as bad to have to have transmission replaced.

The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from the vehicle. The contact added additional coolant, but within a week half of the coolant had leaked out. The engine was hot, and a message to “Pull Over” was displayed. The vehicle stalled. The vehicle was taken to the local dealer, who was unable to locate the leak. The vehicle was taken to an independent mechanic and the contact was informed about a recall however, the contact declined the repairs. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 89,621. The VIN was not available.

Started my car and had no steering with no warning. Thank God I wasn’t driving the car when this happened. Spoke with Ford Dealership and they knew exactly what the issue was. They said it was a malfunction of the rack and pinion steering which they said was common on the 2013 Ford Escape. Cost for Ford Dealership to repair was $2,700.

Since we bought the car we have always had problems with the steering locking up. Was told the whole rack and pinion which is electric needed to be changed. I have read that this is a huge problem with FORDS. My wife was driving on the highway and it locks up and she can’t steer. Please check into how many ford vehicles have this problem. Someone is going to get killed