2013 FORD ESCAPE Complaints

I received an alert on the dash that says "steering assist fault service req'd" I have received this alert in the past, in the middle of driving. When the alert comes on, the power steering completely goes out, making it impossible to turn the wheel. It's scary knowing that I can be driving and the power steering can go out at anytime, due to evident poor engineering on Ford's behalf. There have been a plethora of other Escape's that had reported this exact issue. For whatever reason, Ford decided to not recall the 2013 model, even though it experiences the same issue that the other year models were recalled for. This is putting myself and others' at danger and currently the vehicle is stuck and I am not able to turn the wheel at all. Ford is unwilling to cooperate. This is easily something Ford should be willing to look at and FIX for zero cost. An engineering issue within the electrical components of the car is not something I should be held responsible for. I didn't build the car. Nor was I given any sort of warning when the steering just all of a sudden went out, while I'm driving on a busy highway. What can we do to get Ford to cooperate to FIX the issue at no cost on my end? Thank you in advance.

Cars is losing antifreeze with no visible leaks in engine compartment or under vehicle. Strong smell emitted around vehicle when driven.

The contact owns a 2013 Ford Escape. The contact stated that while driving approximately 40 MPH the messages "Engine overheating" and "Coolant level low" were displayed. The contact stated that the vehicle decelerated from 40 MPH to 5 MPH. The contact had coasted to the side of the roadway and waited for approximately an hour for the engine temperature to cool down before continuing to drive. The failure had occurred 3 times. The contact stated that during one failure, in addition to waiting, the coolant level was refilled above the suggested fill line and the vehicle regained proper function. The vehicle was taken to an independent mechanic where it was determined that coolant was leaking into the engine. The mechanic informed the contact that the failure was related to NHTSA Campaign Numbers: 12V551000 (Engine and Engine Cooling) and 12V431000 (Engine and Engine Cooling). The contact was referred to the dealer. The dealer was contacted and it was confirmed the VIN was not included in the recalls. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

The contact owns a 2013 Ford Escape. The contact stated after starting the vehicle, he noticed that coolant was leaking significantly onto the ground. The contact stated that he added coolant to the vehicle and drove to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed and determined that the cylinder head plug was fractured. The mechanic determined that the failure was related to NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact stated that the manufacturer was notified of the failure and informed him that the NHTSA was responsible for the VIN selection. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.

I have been reaching out to ford for over 9 months my SUV started having issues with shifting at 90,000 and I took it to my local ford dealer 2 (Jefferson Ford Motors) Jefferson Georgia and then once to the Ford office in Winder Georgia both said that until the vehicle broke down they did not see what the problem was however the last time I took it to Jefferson Ford Motor they said they can tell its showing signs of some type of transmission failure at which they could not tell why because they said it was not enough miles to cause that fast forward to November of 2023 I was driving down a busy intersection and the suv stops shifting completely and slammed to a stop in the middle of 6 lanes all coming at my vehicle and nearly causing a horrible accident and unsafe environment to even have it towed ford had recalls on the shifting that caused this very same issue with the same model as my vehicle and they should be liable for this I have wrote letters and called ford spoke to the NHTSA multiple times with absolutely no help from anyone how is this fair to me I can not fix my SUV because I can not afford it I am not asking for ford to cover anything else but do the right thing and fix the issues with the vehicle that caused a near death accident I NEED HELP for someone instead of being ignored!

The contact owns a 2013 Ford Escape. The contact stated that on two occasions while driving at various speeds, there was an abnormal gasoline odor inside the cabin of the vehicle. Additionally, the contact stated on another occasion while driving at various speeds the vehicle lost power. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 127,000.

The contact owns a 2013 Ford Escape. The contact stated that when the vehicle was started, the engine was running rough. Additionally, the contact stated that she was continually refilling the coolant reservoir due to an excessive coolant consumption. The vehicle was taken to an independent mechanic and was diagnosed with an internal coolant leak. The contact was informed that the engine needed to be taken apart for a full diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.

The transmission will sometimes fail to engage immediately after putting the vehicle in drive or reverse. If the driver steps on the gas pedal, the transmission jerks violently to engage. Also while driving, the transmission will have a slight slipping before allowing acceleration. No OBD codes appear and no dashboard warning messages appear. In addition to the transmission problem, I obtained a P0234 and P0299 OBD code. This code is for the turbocharger overboost solenoid, which I had replaced, but the code has returned.

The contact owns a 2013 Ford Escape. The contact stated that after starting the vehicle, the message "Power Steering Assist Fault" was displayed, and the steering wheel was difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 104,000.

The contact owns a 2013 Ford Escape. The contact stated that the "Coolant Level Low," message was displayed on the instrument panel. The vehicle was taken to an independent mechanic, and it was discovered that there was a hairline crack in the coolant reservoir. The vehicle was repaired; however, the failure persisted. The contact stated that there was blueish-colored smoke coming from the vehicle upon a cold engine start. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 95,000.