2013 FORD ESCAPE Complaints

Without warning, power steering assistant stopped working. Almost wrecked my car!!

The contact's wife owns a 2013 Ford Escape. The contact stated while starting the vehicle, there was significant amounts of smoke coming out of the exhaust pipe. There was no warning light illuminated. The contact stated that the failure mainly recurred after the vehicle had been sitting overnight. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed nor repaired. The contact related the failure to TSB Number: SSM-49210. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

The contact owns a 2013 Ford Escape. The contact stated that the vehicle was leaking engine oil. The contact stated that after leaving the vehicle running for an extended period, there was smoke coming from the vehicle. The check engine warning light and engine overheating message was displayed. The vehicle was towed to an independent mechanic where they diagnosed that the failure was with the cylinder block. The vehicle was then towed to a dealer and the contact was informed that the VIN was not under recall related to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 86,136.

Have a Ford 2013 Escape SEL with 79,337 miles. The vehicle has been a lemon from the time I purchased it in 2014. Have replaced the water pump, a sensor, the turbocharger, the engine shield and now the rack and pinion steering. Stopped at a gas station and when started the car again to back out, received the 'Steering assist fault Service required' alert and lost all powering steering. Had to drive the car home. Mechanic charging $1860 + tax and a Ford dealership quoted $2593 + tax. Sent emails to the Executive Team at Ford and did receive a call back. Was told that unfortunately there are no recalls for my VIN/year. How is Ford allowed to get away with manufacturing faulty vehicles which can cause accidents, injuries or worse!! HOLD FORD ACCOUNTABLE!!!!

The vehicle has a coolant problem leading to blown head gasket and is believed to be a fire hazord.This has been ongoing since I have purchased the vehicle.

I recieved a Power Steering Assist Failure notification and then my power steering went out in my car as I was driving it making the car extremly hard to control. This happened multiple time without warning as I was driving my car. At the time my car has around 39,000 miles on it. I took my car to a Ford dealership to have the problem fixed and the repair was extemly costly, around $2,900, to replace the entire rack and pinion. From a online search this is a very common problem with this year of the Escape and a safety recall for the same issue was issued for earlier models of the Escape and other Ford models. When I spoke to the dealership, the technician confirmed that this is a common problem with Ford Escapes. I believe that later models of the Escape should be included in the recall and I'd like to be reimbursed for the work done.

Steering assist fault goes on and off in vehicle. Speedometer and odometer stop working.

All of a sudden my power steering failed while backing out of a parking space. I almost hit the car next to me because it was sudden and froze. Thank God I wasn’t on the road! Would have crashed for sure! My vehicle is only at 111000 miles!!! Insane!!! DANGEROUS

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the steering assist fault warning light illuminated, and the steering wheel became firm. The vehicle was towed to the dealer and the contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 103,000.

I was driving down the road an hour away from home with 3 other passengers, when the power steering stopped working. The car was extremely hard to handle and we almost wrecked 3 Times.