2013 FORD ESCAPE Complaints

The gear shift is locked in the neutral position. I took my baby took the aquarium the car drove fine we live 2 hours away. Upon leaving I was unable to shift the car into the drive position. The gear shift moved from park to neutral and would not move. The car displayed it was in neutral even though the car seemed like it was in the parked position. Applied emergency break but was unable to fix gear shift. Had to Uber with a baby 2 hours home because we were stranded.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact stated that there was smoke coming from underneath the hood. Additionally, the contact stated that the engine was consuming an excessive amount of coolant. The vehicle was taken to an independent mechanic, who stated the vehicle needed to be taken to an authorized Ford dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,055.

I have had 3 unidentified coolant leaks of unknown origin. SUV is losing coolant. After driving approximately 120 miles the car is losing coolant. Mechanic could not find. Transmission had to be re[laced at 100k miles Also, the low tire light stays on when correct pounds are in the car.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with the transmission slipping. The contact pulled over, turned off the vehicle, and stated that multiple attempts were needed for the vehicle to restart. The check engine and transmission failure warning lights and messages were illuminated. The VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to an independent mechanic, where the transmission was replaced. The manufacturer was made aware of the failure. The failure mileage was 139,320.

2019: cooling temperature sensor failed. Brought to ford dealership and paid $5000 for new computer and sensors. 2023: radiator overheated with no warning and messed up engine. Now radiator won’t hold fluid and continues to get over heat warning. Brought to Ford dealer and they said the engine needs replaced now. Same issues are reported all over the form forums with these similar issues.

The contact owns a 2013 Ford Escape. The contact stated that while driving at 35 MPH, both a check engine light and a warning message instructing her to pull over immediately appeared on the instrument panel. The contact pulled into a parking lot as white smoke began to fill the engine cabin. The contact opened the hood and saw that a flame had ignited inside the engine. The occupants inside the vehicle exited as the police officers who happened to be on scene were able to suppress the fire with fire extinguishers. The fire department later arrived and managed to fully extinguish the fire. No injuries were reported and a police report was filed. The vehicle remained at the scene and had yet to be towed. The dealer nor the manufacturer had yet to be notified of the failure. The contact stated that those same warning lights had flashed two months prior to the failure. The vehicle was towed to a dealer where an unknown hose had burst which led to the overheating failure. The contact was informed that the hose was replaced and that the failure was remedied. The vehicle had yet to be deemed a total loss. The failure mileage was approximately 92,000.

The shift gear got stuck. It appeared to be in park while it was not in park. So the shift gear was stuck in park while the car was in Standard mode and it moved when I lifted my foot off the breaks. This put me and my friend at risk as we were stuck on the road trying to shift gear to “Drive” but it wouldn’t. Also we couldn’t stop the car. During that time the engine light and the battery lights were on. It seems that Ford dealerships have recalled millions of cars in 2022 for the same problem. Why was my car not recalled and fixed? This has placed my life and my friends life who was with me in danger.

I was in an accident on 5/13/2023 and I got hit head on in the front. None of my airbags came out.

The contact owns a 2013 Ford Escape. The contact stated that while the vehicle was idling at a railroad stop, she depressed the accelerator pedal; however, the vehicle failed to respond. No warning lights were illuminated. The contact then stated that after several attempts, the vehicle accelerated at a slow speed. The contact pulled into the parking lot of a transmission shop and turned the vehicle off. The vehicle was inspected by a technician and the contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that prior to the failure, upon taking the vehicle for an oil change, she was informed by the technician that there was a leak in the transmission and that the transmission needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 59,000.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number 16V643000 (Latches, Locks, Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Part distribution disconnect.