2013 FORD ESCAPE Complaints

The car is loosing cooling fluid. I need to fill every weeks at least or every couple days in the hot days

We had several instances where the Steering Assist Fault Service Required warning message would come on when the vehicle was started, and this resulted in a loss of power steering. When the vehicle was turned off and restarted, the power steering would come back on. We took the car to the Ford dealership and they confirmed that there was a Control Module internal electrical failure (PSCM) and they recommended the power steering system be replaced at our expense. The repair bill was $2550.16. The loss of power steering in a vehicle is a critical safety issue, as it could result in an accident.

Just bought this car from a Ford dealership back in Nov 2022 , in the past 3 weeks I've put in over $2000 in repairs and now it may need a new engine, there cracks running all through and leaks coming from oil pan and gasket. And turbo is bad ...... Which is gonna cost over 5000 to fix .... I've been seeing a lot of complaints on the engine of this model. Ford won't help , telling me there's nothing they can do. Clearly this make has engine problems and needs to be recalled. As I speak my car is just sitting at the dealership cause I cant afford to pay for a new engine , and why so it will go out again???? The repairs cost more than the car .I'm a single mother that relies on my car to get to work so I can support my family without my car I'm at risk of losing my job. Why isn't Ford taking this seriously? Car has been in the shop basically since April 5 2023 and still there

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant low warning light illuminated. The contact stated that she refilled the coolant reservoir; however, the coolant low and the check engine warning lights illuminated. The vehicle was taken to the Auto Zone and was diagnosed with a cylinder misfire. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket failed to seal properly letting coolant into the combustion chamber causing misfire to the engine and the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.

I own a 2013 Ford Escape with EcoBoost. I bought it used about 6 years ago and it has been problematic from the start. First the engine coolant and engine light kept coming on with no noticeable leak, had it checked at Auto Zone was told it was the engine coolant bypass valve, had it replaced. The vehicle has run hot twice causing the engine to shut down on me, once on my way to work and once when taking my son to the Doctor. Continued to have the same issue with coolant, had to get the water pump replaced at the dealership last May. The engine coolant warning light started reappearing with leakage issues again and the vehicle began losing power and cutting off about 2 months ago. I took it back to the dealership and all they could find was a valve cover gasket leak. They stated that the oil from the valve cover gasket may be leaking onto other components and causing the car to cut off. They repaired that for a whopping $1150. The car started cutting off on me again about a month after that repair so it is currently at the dealership where they're telling me that the Turbocharger wastegate solenoid valve needs to be replaced for $950 and if that doesn't solve the problem then I will need to replace the engine. Ford should be ashamed! This vehicle should be part of the many recalls regarding these same type issues as I have read. I called Ford customer service, all they did was run the VIN which the dealership and I have done many times, told me that my vehicle did not qualify for any special programs and all warranties had expired, said I could pay for the repairs and hold onto my receipt in case there were recalls later. I am a single parent and I just cannot afford these repairs. Other recalls repaired such as the door latch which is very dangerous as I experienced my left side passenger door opening while driving on the highway with my special needs son in the backseat, before the recall, smh, thought we had done something wrong...this car is a true lemon.

Ford two-piece lug nuts distort during installation/removal as a result of regular vehicle servicing, tire replacement or rotation, brake maintenance, and other maintenance requiring removal of tires. “Swollen” lug nuts with Ford vehicles is a well known safety issue. Many service outlets, including dealers refuse to service tires due to lug nut issues. Due to this issue, it is impossible to determine if appropriate torque requirements are met during installation. This may result in broken lugs, improperly torqued nuts, stranded drivers on major roadways causing traffic hazards, or complete failure resulting in vehicle crash. This is a safety critical issue that should be addressed by FoMoCo, and not be a cost burden passed on to the consumer. Please take necessary steps to enact a recall campaign for these improperly designed two-piece lug nuts.

Fords recall 22V413000 was not repaired the shifter thing cause me to send my car into the unknown hands of two different texas dealerships after the 1st dealerships service on that recall ford sent me a letter stating after a quality assessment they were not sure the tech completed the job they were billed for and ask me to take it to a dealer to have it checked for that issue and was told I needed a new alternator less than 30 day later while driving the car quit shifting correctly would not shift into reverse. Transmission fault service soon lite up and the same second dealership told me the transmission clutch had burned up and it would cost me $ 5,700.00 to replace it with a new transmission. Now I’m totally without transportation

When turning right my steering locked up randomly. It felt like resistance when turning but then would suddenly break free and turn. It didn’t do it again so far. If there was a car there I would have hit them.

Steering assist fault in motor. Ability to steer vehicle went out while driving. This occured without warning while driving on the road in traffic.

The contact owns a 2013 Ford Escape. The contact stated that upon taking the vehicle for routine maintenance, she was informed by the technician that the coolant overflow bottle was low. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to the dealer where it was diagnosed; however, the failure could not be duplicated. The contact was informed that the VIN was previously included in an unknown coolant leak recall and the vehicle was repaired under the recall. The vehicle did not receive a second repair. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 94,000.