2013 FORD ESCAPE Complaints

Long Block replacement due to design flaw with 1.6L eccoboost engine. Engine failure occurred at 59,000, despite having every safety recall addressed and regular servicing by Ford. The design flaw, as I have leaned is due to a channel carved into the block between the cylinders. The resultant notch in the head gasket, reduced the gasket surface contact. This engine has a history of overheating, subsequent gasket failure, cracked engine blocks and ultimately Ir-reparable cylinder wall scoring. Because the car is no longer under warranty, Ford has refused to cover any part of the replacement cost. This issue has occurred with many hundreds of eccoboost engines--all related to the early defective design in Escape models 2010 - 2021. It took six months for Ford to deliver the new long block. The repair and associated costs to rent a vehicle, prior to the dealer making a loaner car available exceeds $10,000. With so many fatal failures over the entire line of eccoboost engines and several class action lawsuits for this very issue, this should have been a recall.

The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated, and the vehicle started overheating. The vehicle was towed to an independent mechanic, and the mechanic stated that the vehicle was experiencing similar failure as listed in NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The dealer was contacted, and the dealer stated that the vehicle was not included in the recall. There was no additional assistance provided. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 175,000.

The contact owns a 2013 Ford Escape. The contact stated that while attempting to drive from a complete stop, the vehicle failed to respond while the gear shifter was shifted to drive (D). There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under an Extended Warranty. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.

Steering Assist Fault sensor comes on which creates total loss of control of the wheel when driving placing anyone utilizing the road in danger as steering is not possible. Has occurred over 25 times. This was part of a recall and has been removed from being a recall now. Warning sensors go off randomly in the car all of the time and are inaccurate creating distractive driving for youth and has created dangerous situations. DMV citation during driving test regarding the sensor malfunctions. Back-Up Camara Broken, and Trunk will not open or close in weather below 40 preventing use in late fall winter early spring.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed in rainy weather, the front driver’s and passenger side windshield wipers failed to operate as needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the wiper motor failed and needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 104,500.

The contact owns a 2013 Ford Escape. The contact stated that while driving an undisclosed speed, the vehicle stalled inadvertently. The contact stated that the failure also occurred while at a complete stop. There was no warning light illuminated. The contact stated that the failure occured on several occasions. The vehicle was taken to a local PepBoys, where the failure could not be duplicated. An unknown dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,900.

CHECK ENGINE LIGHT CAME VEHICLE BEGAN TO OVERHEAT AND SHUT DOWN TO SAFETY OPERATION. VEHICLE LOST ALL ACCELERATION AND HAD TO BE STOPPED ALONG HIGHWAY AND TURNED OFF. VEHICLE WAS RESTARTED AND SHOWED NORMAL TEMPERATURE AND ACCELERATION. AFTER SHORT OPERATION VEHICLE REPEATED SAME WARNING OVERHEATING AND NO ACCELERATION. TOOK VEHICLE TO DEALER WHO REPORTED ANTI FREEZE IN MOTOR CAUSING IT TO OVER HEAT . REPLACED HEAT SENSORS $800. PROBLEM CONTINUED NEW ENGINE NEEDED COST $8,000. VEHICLE HAS 79,000 MILES. CURRENTLY SHOPPING FOR USED ENGINE

The contact owns a 2013 Ford Escape. The contact inquired about the vehicle possibly being included in NHTSA Campaign Number: 12V431000.The contact stated that while parked there was visible coolant on the pavement under the vehicle and an odor of burnt coolant was observed .The contact stated that coolant is applied to the vehicle on a daily basis and that the check engine safety light was illuminated. The vehicle was seen by an independent mechanic where it was diagnosed with the coolant hoses needed to be replaced. The vehicle was repaired but the failure reoccurred twice in less than a month. The manufacture was notified of the failure. The failure mileage was 111,842.

The contact owns a 2013 Ford Escape. The contact stated that the driver’s side front seat belt failed to retract as needed. The vehicle was taken to the dealer and the retractor was replaced under warranty. The failure reoccurred approximately 2 months after the repair. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the retractor needed replacing again. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.

Transmission went out while driving on freeway, it happened after only 2 months from buying the car for $7000 and it cost me $4000 to repair.