2013 FORD ESCAPE Complaints

I have a 2013 Ford Escape purchased used in October 2017. I recently took it to a dealer to have the tires rotated. The mechanic told me that he could not perform the rotation because the lug nuts were swollen and would cost it would cost 200.00 to replace the lug nuts. I am a senior citizen and on a fixed income. I did not have the money and told him to not do the rotation. I was also told that if I would have a flat tire while I was out on the road I would have to have to have it towed to have the flat tire changed..

The contact owns a 2013 Ford Escape. The contact stated that while his brother was driving at an undisclosed speed, he depressed the brake pedal however, the brakes failed to engage. No warning lights were illuminated. As a result, the contact’s brother swerved off the road but was able to engage the parking brake. The vehicle was towed to the residence. The vehicle was then taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,905.

While accelerating the car repeatedly hesitates, but keeps on going. It is like a hiccup, never stopping. Called the dealer he wanted to charge me for a diagnosis and could not promise me that my care would be serviced in a timely manner. (this was not the dealer I purchased the car from)It was one closer to my home. I have a warranty from the Purchasing Dealer. I purchased the car on 8/2/2022.

Around 6,000 2013 Ford Escapes were recalled for a coolant leaking / hose issue that could cause a fire in the engine. My car, according to your site, was not one of them. However, I have experience the coolant issue and tried to repair it on multiple occasions, but yesterday the issue caused my car to leak coolant all over the engine and shut down completely. I am confident this is the same issue the other cars were recalled for.

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the engine temperature gauge suddenly indicated the engine had overheated and an audible alarm was activated. Additionally, the check engine warning light illuminated and the vehicle independently decelerated. The vehicle was taken to the local mechanic who diagnosed that the coolant control sensor was faulty and needed to be replaced. The sensor was replaced; however, the failure reoccurred. The contact stated that the sensors were replaced three times however, the failure recurred. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 79,000.

I took my car to Ford they said it was leaking oil into the turbo and I will need a total engine replacement no oil low indicator light came on my car started knocking and I shut it off right away at the dealership they said oil was leaking into the turbo and when they drain the oil there was metal in my oil plan total engine replacement will cost me $10,000

Our 2013 Ford Escape was recently taken in to a Ford Dealership for recall 22s43 transmission shifter cable bushing. The service team performed a replacement of shifter cable bushing, installed a protective cap, and adjusted the shifter as per recall. A few weeks later the transmission fault signal came up on our dashboard and the car would not shift into gear and it had to be towed home. Could the replacement have been faulty or not installed correctly, considering there were no reports of transmission issues when the vehicle was taken in to the dealership.

The fuel line caught fire while driving under normal load. There is no active recall on this model any longer, but had one years ago for same issue. This vehicle has 89k miles, serviced regularly, and fire

Power steering loss on start up. When starting the power steering is absent for the first 2 min. then it operates fine with one instance of brief stiffness. taking to independent mechanic and will consult with loacl dealer.

Turned vehicle on and steering wheel would turn with clicking but front tires would not move. Problem was fixed by turning vehicle on and off. No warnings from display. If problem occurs while driving I would have no steering which is clearly unsafe.