2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was unknown. The VIN was not available.

My wife and I bought 1 new 2013 Ford Eco Boost 1.6 liter Ford Escape in 2013. In the last 2 weeks the engine/ cylinders went bad. upon further investigation, I found numerous online complaints and a Class action Lawsuit filed against Ford for coolant leaks that infiltrated the motor and destroyed #2 and #3 cylinders. The cost of repair is more than the value of the car. Ford has known about this problem according to the online articles and has failed to fix or recall the engines based upon this problem. My engine experienced the same problems posted online. Ford told me nothing about the engine except for the cylinder failure but not the possible causes. I had to walk away from the car, Both my wife and I are retired and on a fixed income. I think Ford should bear some responsibility for thier lack of concern over the quality of these engines! There were no prior warnings to this engine failure until the actual incident occurred!

In early July, while driving to work, the transmission suddenly shifted out of Drive and into neutral. I pulled over and shifted into park. After checking under the hood, I attempted to put the car into Drive and it wouldn't shift and grinding noises were heard. I called for a tow truck and took the car home. After checking NHTSA website, came across the transmission bushing recall. I just towed my car today to a dealer to have the recall worked on and they said I needed a new transmission. They refused to admit the transmission bushing had anything to do with the transmission not working.

The contact owns a 2013 Ford Escape. The contact stated that she smelled antifreeze upon entering her vehicle. The contact opened the hood and discovered that the coolant level was low. The contact added coolant and resumed normal driving. The contact then stated that while driving at slow speeds, the check engine warning light illuminated. The contact opened the hood and saw that the coolant reservoir was nearly empty. The contact took the vehicle to an independent mechanic who discovered that the engine coolant bypass valve was defective. The mechanic then informed her that the part was under warranty and referred her to the dealer. The dealer and the manufacturer were contacted, and both informed her that the vehicle was not under warranty or recall for the defect. Upon investigation, the contact discovered NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling) which she linked to the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.

The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from underneath the vehicle. The coolant detector would not accurately detect the coolant level. The coolant reservoir needed to be refilled weekly. The ABS warning system would chime and illuminate whenever the vehicle was started, and the vehicle would fail to move. The contact stated that after starting the vehicle several times, the ABS warning light turned off and the vehicle operated as needed. The contact stated that the transmission was slipping out of the park(P) into drive(D). The vehicle was taken to the dealer and the contact was informed that the wheel hub bearing needed to be replaced. The contact stated that the wheel hub bearings were replaced four times and the front axles were replaced twice; however, the failure recurred. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 40,000.

This vehicle is a 2013 Ford Escape with a 1.6 Turbo Engine. This vehicle has coolant leaking into cylinder number 4. Ford Motor Company has recalled other 2013 Ford Escapes and Fusions with this same engine for this same problem but refuse to recall my vehicle. The engine runs ruff and has quit on occasion. This is a dangerous situation if I am driving in traffic and could cause an accident.

Engine coolant low message has continually been an issue with this car since it was purchased used at the end of 2013. It got so bad that at one time I would have to carry antifreeze with me. I have replaced the water pump, hoses, thermostat housing, and other parts at considerable expense. I noticed that NHTSA ID # 10218621 refers to 1.5L EcoBoost engines built before June 10, 2019 in 2017 thru 2019 Ford Escapes does not pertain to my car because I have a 1.6L EcoBoost engine, but what is described in that notice and the Ford Technical Service Bulletin 22-2322 is exactly what is happening to my car. I believe Ford has the same problem with this 1.6L EcoBoost engine. My problems began in 2016 and twice since the engine temp spiked to extremely hot without warning and the car had to be shut down while driving causing extreme safety issues.

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle overheated and stalled. The message "Warning. Pull Over" was displayed. The contact stated that she waited 10-30 minutes for the vehicle to cool down. The vehicle was then restarted and operated as needed. However, the failure reoccurred several times while driving. The contact stated that the vehicle was towed several times due to the failure to restart. The vehicle was taken to several independent mechanics where an unknown valve and the coolant flange housing were replaced, and other unknown repairs were completed; however, the failure persisted. The independent mechanic informed the contact that the failure was related to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The dealer was notified of the failure and informed the contact that her VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Losing antifreeze but it's not leaking from underneath, I'm not sure where it's going my car smells like it's burning some where , and under my car on my muffler there is burnt looking marks on the muffler underneath I'm not sure why , I have my car since November 20th 2021, I bought it from Auto wholesale in Gladstone , I have appointment for the recall on the bushing Dec. 20 th, I called Ford in Sandy Oregon talk to the guy about my car is not acting right and I'm not sure on what to do , he said that I should not drive it very much , I said well do you guys provided a loaner car because I work everyday and have to drive up into the Mt. Hood everyday if I can't get to work then I will lose my job , he like sorry we have enterprise if you need to rent a car , I don't think it's really fair I have done everything wright for my car and it be there doing when they built my car , you think they would help there customer with proper care until they fix the wrong on my car that was there doing not mine , there are burnt marks on the muffler underneath

The contact owns a 2013 Ford Escape. The contact stated that on separate occasions while his granddaughter was driving at an undisclosed speed, the vehicle failed to shift into the intended gear. The contact stated that while he was driving at an unknown speed, the vehicle lunged forward. The contact then stated that he was able to turn off and restart the vehicle. The service transmission light illuminated. The vehicle was taken to a transmission shop where it was diagnosed that the fluid was darker than normal and needed to be flushed and refilled. The transmission fluid was flushed and refilled. The vehicle was then taken to another transmission shop where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that vehicles were not being taken in until parts were available. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 56,000.