2013 FORD ESCAPE Complaints

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature sensor indicator and the check engine warning light illuminated. The contact then stated that while the accelerator pedal was depressed, the engine failed to engage. The vehicle was towed to an independent mechanic where it was diagnosed that coolant had leaked into the engine over time and caused a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advised the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,000.

The contact's daughter owns a 2013 Ford Escape. The contact stated that while her daughter was heading out to start the vehicle, there was a leak coming from underneath the engine compartment. The contact also stated that her daughter needed to refill the antifreeze very frequently. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant hose and another unknown component needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact was made aware of NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

The contact's mother-in-law owns a 2013 Ford Escape. The contact stated that the while his mother-in-law was driving at an undisclosed speed the temperature gauge increased and she pulled over and called for assistance. The son-in-law inspected the engine and discovered an antifreeze coolant leak. The contact stated that he placed cardboard under the vehicle and found that the back side of the engine block was leaking. The vehicle was then taken to the dealer who stated that the failure was related to a recall. The contact stated that he called the manufacturer who stated a case was opened and he was informed to call the NHTSA Hotline to be added to the recall. The contact stated that the vehicle was not included in an unknown Ford coolant recall. The approximate failure mileage was 102,000.

The contact owns a 2013 Ford Escape. The contact stated while his wife was driving at an unknown speed and approaching a traffic light, the vehicle began decelerating independently. The contact stated the engine started overheating and the check engine warning light was illuminated. The driver was able to park safely at a nearby parking lot. The contact added coolant and continued driving the vehicle to her destination. The contact stated that the coolant was leaking into cylinders #1 and #2. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V583000 (Engine) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

The contact owns a 2013 Ford Escape. The contact stated while attempting start the vehicle, the vehicle failed to start. The contact stated that the oil warning light was illuminated. The vehicle was taken for an oil change; however, afterwards the failure persisted. On another occasion, the vehicle failed to accelerate or shift into gear. The vehicle was taken to an independent mechanic however, the mechanic stated that no failure was found. The contact was referred to the dealer for a computer software update. The vehicle was taken to the dealer and the contact was informed that there was no recall for the computer software. The mechanic confirmed that the vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 100,000.

I am really uncertain due to the fact that when I was experiencing problems with this car , ford and other licensed mechanic shops were not able diagnose what was wrong with my car . I was denied service by ford on 2 occasions and by time the car was past a simple fix I was unable to use my extended warranty.

Vehicle overtime leaks small drops of coolant and I noticed the coolant levels we’re dropping on passenger side of hood. Car does not smoke or have any weird smells but has started leaks. Engine might have to be replaced if cracks are found. Engine failure due to no fault of my own , same issue as other FORD owners but FORD does nothing to help us , “ Built Tough” more like “ Built like shit “ I love my car but this is not fair and FORD should make it right

Cylinder 3 misfire - cylinder allowed engine coolant to get into engine which should not happen - engine failed in light of this defect - engine replacement required - many Ford Dealerships will confirm the 1.6 L Turbo eco boost engine in the 2013 model year Escape are plagued with issues - Full Engine replacement required on my 2013 Ford Escape that only had 73,000 miles - Ford will not reimbursement for the new engine installed - costs for new engine just under $6900 - rental expense accumulated as well while we were down a vehicle - Ford told me to log my complaint with the NHTSA - I am doing this now - Can the NHTSA help? What can I expect from the NHTSA? Engines that fail as this one can be very dangerous - main concern is obviously and engine fire - any help would be appreciated

The contact owns a 2013 Ford escape. The contact stated while driving 55 MPH, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the vehicle only responded while driving 75 MPH. There was no warning light illuminated. The contact stated that the failure reoccurred while driving uphill. An unknown dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,000.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.